- Phone: (214) 372-5326
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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service, availability
Technician did a great job. My carpet had not been clean in a long time. It looks brand new
The carpets came so clean, it really made the house look great.
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We had requested our sofa to be cleaned and it still looks dirty. Needs another treatment. Please contact us to get this issue resolved. Thank you
Steve and Vivian Unger
Phone number removed
Ricardo was a true professional. He represented the company very well. I only have one disappointment. I truly cannot believe that the price difference in tile cleaning and sealing and granite counter top cleaning and sealing is $7 per square foot, even though the same machine and technique is used. I understand the psi is higher on the stone and all, but the $7 per square foot difference seems like a weasel-way to over charge the customer, thus leaving the appearance of a poor business practice through disappointing tactics. I paid 527 +tax for counter tops clean and seal, and felt like a fool doing so. I wound up canceling the appointment for my wood floors for fear of being a fool twice.
They really work!!! I couldn't believe my eyes!!! Wow!!! The technicians were extremely amiable! It's almost as if they were family! Great service! The old saying is so true.... you get what you pay for!!!! Although a bit pricey, I'm very happy I went with ZeroRez. I believe that in the long run they actually save you money. Thank you so much for helping my carpet look alive again, and for having hired such amazing young men!!! I will be a repeat customer!!!!
Did a great job
Courteous, knowledgeable technicians. Appreciate the carpet cleaning service without lots of chemicles and residue. It feels good
The technician was very knowledgeable and worked hard .
no chems
Very friendly. Had me check throughout whole process to make sure I was satisfied.
Dave did a great job! Very friendly and helpful!
The rug was dry underneath. Spots are gone and it smells fresh.
service tech is very friendly and informative. products are clean and green!
Prompt, affordable, friendly technician, but lost of all, carpets look great!
I have had my carpets cleaned twice during the last year and a half and both times were excellent. However, I had my carpets cleaned yesterday, and the tech who cleaned my carpets yesterday was only at my house a total of ten minutes from unloading, cleaning and leaving. My carpets were not cleaned properly.
The first guy that came out was a disappointment, we found it necessary to call back the next morning and ask for someone different come out and redo some areas. We were very happy to to have Gregg come and redo our entire bedroom and several other areas. We found this whole ordeal to be very disappointing and totally not how we had been serviced before. It seems things have changed with this company, we have been with you for about 10 years but may look elsewhere for future carpet cleaning.
Great service. Carpets look wonderful
Very thorough and no residue left behind. The technicians have always explained what they were
doing . Then I was better able to make an informed choice of services.
No harsh chemicals and does not leave the floor too wet.
It's great there is no smell after the carpets are cleaned and your guys always get the spots out. The carpet or upholstery are never stiff or crunchy afterwards.
Carpets turned out great!
clean, quick and complete
The finished product was great
Operator was highly professional, informed us of all our options, very thorough, and paid special attention to problem areas. We are very pleased, and will remain long time customers.
The friendly, efficient service Technicians that we have had have always been outstanding. They are well trained and represent your company in a positive way. Jaylen Giles did a great job of my Mother's home, for her early Mother's Day present. Thank you!
Very impressed with the communication on arrival time. The promptness and professionalism of your representative was refreshing. Thank you.
Technician was great and carpet looks clean and new.
Paul did a great job!