Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2017 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Thorough & efficient

Report a concern   May 4, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, good job

Report a concern   May 4, 2017 — Rated 10 out of 10 by Sara Trautman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service by technician. Carpet looks great. Couldn't have been more satisfied!

Report a concern   May 4, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was great. He took the to explain the process. He did an outstanding job, the carpet looked as if we had just moved in.

Report a concern   May 4, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee arrived on time, did a fantastic job of cleaning my carpets. He was very professional.

Report a concern   May 4, 2017 — Rated 9 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No scent and pet safe

Report a concern   May 4, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how efficient my technician was at getting the carpets cleaned! I was so pleased there's no longer a dog smell and the carpets look brand new.

Report a concern   May 3, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extremely pleased with the process and the gentleman really knew his stuff - he really was very helpful and nice

Report a concern   May 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell

Report a concern   May 3, 2017 — Rated 9 out of 10 by Sherwin Rubin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was prompt and courteous. My thanks to JL.

Sherwin

Report a concern   May 3, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent. He was super sweet and worked hard to get our dirty carpets clean!

Report a concern   May 3, 2017 — Rated 10 out of 10 by R.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric and Eric were a great team, polite, very good and quickly got my carpet cleaned.

Report a concern   May 3, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, knowledgeable technician. Good results.

Report a concern   May 3, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair price, good results.

Report a concern   May 3, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness, quality of the job as completed, technician was very personable and friendly, the employee who scheduled the service was very friendly and helpful.

Report a concern   May 3, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the end result. Carpets look great.

Report a concern   May 3, 2017 — Rated 10 out of 10 by Mark Gaskill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy

Report a concern   May 3, 2017 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service. Clean carpets!

Report a concern   May 3, 2017 — Rated 10 out of 10 by Kenneth McClain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Variety of services, professional service reps and quality work.

Report a concern   May 3, 2017 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and you can actually see the dirt coming out of the carpet.

Report a concern   May 3, 2017 — Rated 10 out of 10 by M.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always professional and try to really work to make carpets look like new.

Report a concern   May 3, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointment was on time & all stains were removed.

Report a concern   May 3, 2017 — Rated 0 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Most of the areas that were treated performed and eliminated the smell. One room smells much worse and the carpet stayed wet for almost 4 days.

I would like the area to be retreated at no cost.

Report a concern   May 3, 2017 — Rated 8 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

When I called for an appointment, your rep told me that in order to have my carpet stretched, all furniture would have to be out of the room. The tech, Finley, who came said that was not true.

Report a concern   May 3, 2017 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets look great

Report a concern   May 3, 2017 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very informative, Joseph did a great job on cleaning our ducts and coils. Thanks

Report a concern   May 3, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot treating first and carpets dried quickly.

Report a concern   May 3, 2017 — Rated 7 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think you got all the pet smell out. Not sure. Room still smells funny and the carpet still feels wet after 2 days

Report a concern   May 3, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the job that it does, and the time that it takes.

Report a concern   May 3, 2017 — Rated 10 out of 10 by Denise Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was very knowledgeable about the products and services. Keep us in the loop every step and explained what he was doing and why. customer service was a 10+


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