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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service when needed
Knowledgeable, friendly, great customer service!
Carpets stay clean longer, and dry faster after cleaning. No harsh chemicals used. Fist time having tile cleaned by Zerorez and very happy with results.
Your technician was very nice. However, he was working alone and did not move any furniture or put plastic under the legs of the furniture. My main reason for calling you all in was that one of my dogs had a UTI and peed on the carpet in the guest room. The smell was ghastly. The technician worked very hard on that area, used a lot of the special cleaner specifically for that, and it did not smell when he left. A few hours later it did smell again. I expect when the pad dries, the smell will go away. Meanwhile, I do have company coming this weekend and they will stay in a nearby hotel.
Excellent and professional service.
The technician, Joseph, was on time and very professional. The service and result were more than I expected. I would not hesitate to use Zerorez again.
Awesome job!!!
You have a a great product & most importantly great customer service
good results
The technician was great, Trevor, was so friendly and very considerate especially when he learned that our very best companion had gotten sick and went to Doggie Heaven just a few days earlier. There were a few spots leftover but considering what he had to deal with, he did a great job. We will ask for your help again when we need it. Our carpet is old and had walk way problems as well as others but we really couldn't afford a $600 treatment in order for him to his very best job. The carpet does look much better and hopefully we'll be able to replace So yes, I've already told friends to call you.
As a new customer, I was very pleased from start to end with Zerorez -- from calling to schedule appointment to the completion of carpet cleaned. I would like to compliment Jaylon for the excellent service he provided. Jaylon arrived as scheduled, explained the cleaning process and answered all my questions to best suit my needs. I am highly pleased with the professional manner in which Jaylon and your company has serviced my request. You have gained a new customer and will definitely refer you to friends and colleagues. Thank you.
Joseph was excellent. He took the time to explain your process to me and to educate me on what damages your carpet, how to handle pet issues and even how carpet responds to what all we do to it.
The carpet looks amazing. So glad I called Zerorez.
Excellent service - very happy with the outcome!
Everything was great
Friendly honest technicians
Excellent job of cleaning very dirty carpet. Solutions to pet stains are awesome.
Justin was great and did a fantastic job!!! Took quite awhile to dry but no complaints.
Said I'd get Ranger tickets on my invoice tech said I'd have to call office to get them
Easy booking, great results
Great communication and responsiveness. Carpets look awesome!
Chase did a great job and hope to have him next year.
Carpet looks great, stains gone!
My tech was very knowledgeable and professional. I believe his name was Garrett.
the service man did an excellent job and went above and beyond to satisfy me. he even used an iron to get wax off my carpet that had been there for years.
Very prompt and reliable service
the feel of my carpet
Fred was amazing and courteous and knowledgeable!! I called y'all because you advertise in the local Christian radio station.
Really clean, dried quickly.
Technician was very professional and efficient.
I think your products work well and your people seem to be happy and helpful in their roles.