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based on 83962 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i had a 12-2 time.then it turned to 2-4. a technician showed up at 5:55. your technician could not have been nicer & was very apologetic for YOUR pitiful lack of customer service. i was pleased with his work, but because you are so unreliable i will not call you again. i think you had a lot of nerve charging me for anything —
Excellent product, and Aaron was great - friendly, courteous, highly competent, thorough, and very professional.
The technician, Dave Thomas, was outstanding. He was efficient, conscientious, and knowledgeable. Our carpet looks and feels great. Thank you
Technician was very professional and knowledgeable. He did a great job getting the dirt and stains out of the carpet. He recommended the fiber protectant, which is great and will save me time and energy on in between cleaning.
The ease, quickness, and professionalism.
Good job
great technician and great product
No chemical smells.
All natural and effective.
Carpets and tile always look nice after Zerorez cleans them. Very nice service people.
Your service made my carpet and tile look new
prompt service and great results!
Carpets did not look, smell or feel clean. My home carpet cleaner does similar job. Area rug we had done in addition was very disappointing as well. I was truly hoping for a long time solution. This will be a one and done. Customer service was good for scheduling appointments
Very professional and did a great job
The technician, Jeff, was very knowledgable and easygoing.
Good results-timely way of communicating and handling appointments. They were on time-service man was friendly and did a really good job.
Did a great job, and wasn't overpriced.
I made a call to Zeroreez to get an idea about price and what you do? The telemarker was very quick to quote we 88.00 for 3 room. When I told him I only had 2 rooms and a hallway , I did not expect to pay any less money. I told the guy i had a play room and a den. He said the play room was to big and it would be counted as 3 rooms. The bottom line in the add it said 88.88 for 3 rooms, He would not tell me what the charges were for per sq , per room or what then he said the charge would be 120.+-. I had it done, The guy that came out ant did the work was great, I am very happy with his work, But the marketer needs some help on customer service,. Thank for your service and I will use you again Name removed
Dave was extremely courteous and did a great job!! Took time to explain and tried hard to grt rid of the stains we had. He was awesome!
Great technicians, prompt and courteous
Prompt reliable service
The service was great! The guy got the job done in a professional manner. The product did not have a harsh smell and dried quickly.
No left over soap scum on the carpet. Nice fresh look and smell.
They got a stain out that hasn't come out in years!
Great prices, great service, and wonderfully clean carpet!
Water-based
Very professional
The technician was professional, on time, and gave me a lot of useful information. I did not feel like he took advantage of me at all. I look forward to using zero rez in the future.
professional technicians, great job
Charles was great!