Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83961 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and clean

Report a concern   October 15, 2017 — Rated 9 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston Sterling did a great job cleaning our carpet and tile. Tile grout looked amazing after he was done. And the carpet was soft after it dried - no residue!

Report a concern   October 15, 2017 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with the results of both the carpet and tile cleaning.

Report a concern   October 15, 2017 — Rated 7 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Special attention to stained areas of carpets first time around is desirable.
Sending quality management person to help in improving results is much appreciated

Report a concern   October 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did a great job. Very nice and good guy. Would recommend him

Report a concern   October 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a good job and the employees are a pleasure to work with

Report a concern   October 15, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Garrett was very professional and very pleasant. You could tell he was concerned that we would be satisfied with the service. He recommended specific treatments for our rugs. Really appreciated his work. The rugs came out great and we are very happy with the entire process!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are organic and natural.

Report a concern   October 14, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who did our carpets was very professional and thorough. He did a great job.

Report a concern   October 14, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their products get out stains that no other company seems to be able to! I’ve used Zerorez for years and I’m always very satisfied!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentleman that cleaned are carpets were great at their job, plus very nice and polite! I now understand why so many of my friends use Zerorez, and I plan on posting this on our HOA website, what a great experience. Thank you!

Report a concern   October 14, 2017 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that did my carpets was Demar. He was extremely polite, knowledgeable and had a wonderful attitude. He is definitely a 10!!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our air ducts seemed to really care about doing a good job and he did. The house smells and feels so much cleaner now. Thank you.

Report a concern   October 14, 2017 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Man was friendly and did a great job! Carpets look great

Report a concern   October 14, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way my floors look and that carpet is almost dry when you leave.

Report a concern   October 14, 2017 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

You have a bait and switch policy with your duct cleaning and it's way over priced.

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional, thorough and explained the process well. No hidden fees or costs that weren't discussed before hand. Would recommend to anyone and use again in the future.

Report a concern   October 13, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the tile and grout cleaner.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very courteous and patient with all of our questions. He explained everything before he got started. He was super polite and funny. He did a fantastic job and we will be a repeat customer for him.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, friendly, and man was a very hard worker.

Report a concern   October 13, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried quickly

Report a concern   October 13, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, good service

Report a concern   October 13, 2017 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effiecient.

Report a concern   October 13, 2017 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and friendly , knowledgeable service guys

Report a concern   October 13, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician, Jordan was an informed professional. He knew what he was doing and took the time to explain to me the Zerorez system and how it worked. he was on time and did not waste any time in completing the 3 rooms. He ask about pet issues and I declined. My reluctance in recommending has to do with a couple of carpet areas that today, (48 hrs. after treatment) seem not to have been totally cleaned, as there is still some darker spots. These areas are around furniture that was removed prior to treatment. .

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jordan did a good job!

Report a concern   October 13, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were great. Very professional, courteous and they worked their tails off.

Report a concern   October 12, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time after they called to let me know they were on their way.

Report a concern   October 12, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was careful and answered every question I asked.

Report a concern   October 12, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had our carpet cleaned by your company several times over the years and the results have been okay to good.
This time the experience was excellent . The carpet looked better that it has since it was new.
Our technician,Dave Thomas was very thorough in explaining the steps of the process . He mentioned that some of the equipment and chemicals had been upgraded which improved the results

Ray Last name removed.


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