What our clients think of us!

The person I initially spoke to did not tell me that there was a $10 environmental fee tacked on.

I was told the carpet would be dry in 4-6 hours. It took 24 hours for our carpet to get dry.

I thought it was only hot water used, but when the technician began working, "something" smelled really strong and stung my eyes and nose.

No residue

The technician was prompt, explained the potions well, protected my walls and stair rsilings, did a great job cleaning and was courteous! Would definitely call again.

The service technician was informative and hard working

Did a good job on our floors.

Great service, carpet smells wonderful.

The quote I was given didn’t suddenly change. Terrance was great! He was respectful that I was working. The carpets looked brand new when he was done.

The gentleman doing the work was very thorough and diligent

Friendly service tech. Did an excellent job.

Scheduling NOT happy. Got email, but no time frame. Had to wait all day...until i called to ask when i did not know it was scheduled for 4:50pm

professional, knowledgable, friendly service reps - excellent product

Everything was wonderful! The technician Justin Watts did a outstanding job and explained how the whole Zerorez system works. He showed up on time and got right to work. Carpets look good as new. Thanks so much Justin and thank you Zerorez for hiring someone like Justin to represent your company so well.

I like the fact that harsh, soapy product was not used to clean our carpet. It dried beautifully! The house smells and feels refreshed and the carpet is so soft and plush! The technician Jaylon was informative and knowledgeable about the product. He explained the procedure thouroghly before beginning the work! I am very pleased with the product, workmanship and professionalism of your company!

I appreciated Eric's patient explaining of what he needed to do. I also appreciated the fact he did not pressure me into a dcision. I really want him as the Technician next time.

Joe, the technician, was great! The corporate office has issues. I told them originally anytime after 11:30 and they called back and said it would be between 10 and 12. I reiterated that I couldn’t be there until after 11:30 and they said they saw that in the notes and that would still work. Technician showed up at 11 and said the notes said to come close to 11. Also, I mentioned I needed stretching done. They sent a technician who doesn’t do stretching...I would recommend the technician but not corporate.

Due to alot of allergies, I've faithfully used ZeroRez (since 2003) to clean my light beige carpets throughout my 3100 sq ft home. ZeroRez consistently excels in quality service, workmanship and going-the-extra-mile -- not only in being considerate of my time but by 100% guaranteeing my satisfaction. I've never had a spot or stain that they've not been able to completely clean!

Outstanding service

The technician was very helpful...quick & explained everything very well.

Carpet cleaning was fine except a large coffee stain remains on my stairs, I was expecting it to come out better than it did.
Can you have an experienced cleaner some out to try and remove it?
The coffee spill occurred last week.

Thank you.

Please contact me in afternoons.
Name removed
Phone number removed

The fact that they work and the average homeowner can afford to use your services. The employee that came to our home was courteous, on time, knew the products you use and was able to get the work done to our complete satisfaction. Would highly recommend to all.

I like the fact that you are very thorough in your cleaning (green), leaving no residue behind. John was great and very efficient.

Prompt, explained everything, did a great job

Both are excellent...my technician was courteous and professional. The carpets look great!

The technician Jonathan did an excellent job and we were vey pleased with the service.

You do a great job, and your service people are courteous and professional.

The tech, Jimmy, was very professional, helpful and knowledgable. He paid close attention to areas that I requested he work on, plus more that I hadn't spotted. I will definitely call on Zerorez again in the future.

I love the way my carpet looks after the service is completed

Quality and cost.

The cost per room for the “extra” pet application was excessive

Great service

Great service. He explained everything to me and gave me a demo. It was great to see all that dirt coming out of my carpet. My carpet hasn't looked this good since it was new.