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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was professional, friendly, and neat. He also was very polite with our client, who visited the job site and made an additional request while he was working. He discreetly called us while not in the client's presence, to let us know the cost of their add on, which was quite expensive and not included in our bid. Excellent customer service skills as well as great work! We have used ZeroRez before and we will again.
I was able to schedule my cleaning on the day I wanted within a reasonable window of time. The person that cleaned my carpet was right on time. He was very professional and courteous. He went over heavy traffic areas and did not leave a mess when he was done.
There was a white residue left on the tile. And when I asked on the phone how long it would take I was told approximately 20 minutes per area. I have 6 small areas whole house is less than 1200 square feet but took more than 3 hours. The technician was great friendly and explained the process.
your man stained the carpet in two rooms and then could not remove the stains. It is still there all these months later. Sad
Was very happy with the cleaning results and stretching results!
Did a good job.
Great service! Very good and thorough cleaning job!
Keith was very through and professional
The gentleman who cleaned our floors was a true professional and very service oriented. He seemed genuinely interested that we were completely satisfied before packing anything up.
on time, professional. good explanations of process
Jason our representative has been cleaning our carpet for 3 years and he is very good to answer all of your questions. He sincerely wants you to be completely satisfied with the cleaning process and results. Very personable, efficient and excellent results.
Great prices a great people
Very expensive
My five-year-old carpets look almost new!
Spend more time on the spots and not move over them at the same speed that you go over the clean areas.
Did a good job and carpets were dry in a few hours. Technician was nice
Always prompt, reliable, courteous, & do a good job.
I like what matters most....my carpets are CLEAN after ZEROREZ service!! What else is there to say???
Very professional and the young man did a really good job.
You make sure that you have a satisfied customer and your tile cleaning is amazing.
Our technicians were wonderful and we are thrilled with our results! Worth every penny.
Excellent service from your team and outstanding results on the carpet and tile looking brand new.
Very responsive, excellent customer service, great environmentally friendly option for all my home's deep cleaning.
They were on time. They did a nice job on a very old carpet.
The technician was very courteous and helpful. He needed to give me more time to finish vacuuming.
Looks good time will tell
The service technician was ingormative and friendly. The carpets looked great when he was done and he really took care of our pet stains.
Thank you for getting the pet stains detected and out!
Ricardo was on time, polite, courteous, worked diligently and carefully not to damage anything.
Overall very happy for the work he did.
First name removed
Multiple spots returned the next day. I had s party planned and no time to request a return visit.