Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the whole flash process. Fabian was an excellent technician!

Report a concern   February 7, 2018 — Rated 10 out of 10 by G.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, professional and thorough.

Report a concern   February 7, 2018 — Rated 10 out of 10 by A.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a fabulous job. Met expectations and sofa looks like new!

Report a concern   February 7, 2018 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks good, on time.

Report a concern   February 7, 2018 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism!

Report a concern   February 7, 2018 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did our carpets (John) was very professional

Report a concern   February 7, 2018 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous.

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without chemicals

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like Valentino. Not rushed. I appreciate that you pick up and return my machine when broken.

Report a concern   February 7, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THEY WORK AND THE SERVICE IS VERY GOOD !

Report a concern   February 7, 2018 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick
Carpets look great

Report a concern   February 7, 2018 — Rated 7 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

More attention to detail on carpet stretching

Report a concern   February 7, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out did a great job, was very pleasant, helpful and professional. Will definitely be using your services again.

Report a concern   February 7, 2018 — Rated 2 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

A new tech came out to redo the carpet in the one room. Convinced us that we needed to Last name removed the “deep” cleaning for the pet smell. Paid an additional $277+ on top of the $250 we already paid and the room did not smell any better. In fact, the room smell the same as before we paid over $500 to get smell fixed. I am extremely disappointed and would not recommend to anyone who needs to remove pet pee smell.

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel comfortable knowing my home is an overall cleaner place and it didn't take a bunch of gross chemicals to make it that way. The service was stellar despite requiring hard work and patience - and I felt like I was informed with honesty and integrity along the way.

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that you sent to my house was very thorough and knowledgeable with carpets and fabric. He explained to me what he was doing and why. Customer service at its best.

Report a concern   February 7, 2018 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful and prompt customer service. Very happy with the result of our service. Thanks!

Report a concern   February 7, 2018 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a very good job. Were good guys and were good at their job.
Glad I called.

Report a concern   February 7, 2018 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez carpet cleaning is the best!! In the past I’ve used several different carpet cleaning companies but found Zerorez is the best.

Report a concern   February 7, 2018 — Rated 2 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Several area still had diets and hairs. Several area had the water lasted longer than usual and didn’t even clean the carpet. Some container with the chemicals was left inside the house for some reason...I don’t know how to dispose this chemicals. Not worth the $200+ I spent and cost came higher than expected. No gift card was offered.

Report a concern   February 6, 2018 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a superb job!

Report a concern   February 6, 2018 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that only high pressure water was used leaving no residues on the carpet. Great travertine tile clean, as well!

Report a concern   February 6, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!!!! Our floors look brand new!

Report a concern   February 6, 2018 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is prompt and efficient and stains are safely removed. No soapy residue is left behind. Our carpet looks and smells great. The price is right if you wait for a " special"

Report a concern   February 6, 2018 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it uses no chemicals.

Report a concern   February 6, 2018 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech on time, explained each step, thorough. meticulous, cleaned up, very personable. Will request him next time.

Report a concern   February 6, 2018 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are clean.

Report a concern   February 6, 2018 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have several pill bottles missing. Please call Phone number removed immediately.

Report a concern   February 6, 2018 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was courteous on the phone the price was great . service was on time and they did a great job.

Report a concern   February 6, 2018 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpet stains. Dry well.


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