- Phone: (214) 372-5326
- Visit Website
based on 83952 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You all are quick and curtious
Very nice technicians. Clean/safe products. Fast work.
Timely
Explained process very well
I was pleased with the phone call notification updates. What I was not pleased with is that I was never asked to look the job over. I have pictures I have taken of spots still in my master bed room. I am displeased with that. I would hope I would receive a call back so the company would take care of this. I emailed the photos on another survey I received with my invoice.
Name removed
Phone number removed
Very qualified people. Who come to my house and clean. My carpet. I have used zerorez a few times. And have always been satisfied.
Prompt and courteous
He was very nice!
John, the technician, was on time, explained all my options, and did a great job. My beige carpet looks a lot lighter now! I will definitely use your services again.
I do not feel the result was as good as it had been. I removed everything myself but several small chairs were not moved to clean under them even though there was not soil under them. Surprised a tea stain really didn’t change. I went back with my own stain remover and did a better job. Not as good as seen on Good Morning Texas.
Very afficient, great cleaning, so far all the service individuals that have come in to my house to clean carpets have been awesome. I believe I've used zeroes more than 4 times.
No more odor!
Great value. Great service.
Tech was helpful, knowledgeable, professional and nice! Reasonably priced
Carpets were clean and all stains removed. Technician showed up during assigned time and completed work quickly.
Good service and better technicians.
Great job great service person
I really liked the tech that cleaned my carpet. He was very professional and polite. I feel he did a good job. My carpet looks great.
The introductory price was the first thing that caught my attention. Offering the gift card was not in anyway helpful, as the price got me but free food is always a plus. The technician was knowledgeable and friendly. I love how my carpet looked almost new and it was so clean. I am convinced red stains are of the devil as I had a few that could not be removed. Overall I was satisfied with the service.
Very thorough!
Professional, friendly. Did a good job
Without a doubt these are the most professional, well informed technicians it has ever been my pleasure to deal with. Although I thought I needed air duct cleaning it turned out my entire air exchange system had been compromised due to the neglect of my regular provider. We've spent the last 6 months going from doctor to doctor to doctor and test to test for increasingly worse sinus problems. As soon as Eric heard that he outlined several possibilities, inspected our system, took pictures and presented us with a selection of possible fixes.
In these days of increasingly rude, uninformed customer service providers to find someone so knowledgeable and invested in redressing my problem whether or not it fell in his purview is simply amazing.
It is difficult to express just ow grateful I am to Zero Rez.
Thank you.
We utilized your carpet cleaning service and we were pleased with:
*Timely: Torrence arrived early before the 1-3pm time window.
*He was friendly
*Knowledgeable about how long it takes the floor to dry and he did not over saturate the carpets.
* Did a superb cleaning job on the carpets and the tile.
Infrared light used to see the spots in the carpet. The brush that was used to pick up all the hair in the carpet. Overall process and cost was effective to my budget. There were no hidden cost. Technician was professional and explaining the entire process and additional products offered by the company.
Technision was very courteous and responsive to my requests
I used to clean carpets and we worked as a two-man team. We would move furniture to clean an area, then move it back and place plastic squares under the areas that touched the carpet. I was surprised the furniture wasn't moved back nor did he place anything under the furniture (my daughter - in -law was at the house during the job because I couldn't get off work).
Very friendly and professional service. I love that I don't have to worry about harsh chemicals. Thanks for cleaning my carpets!
Everything
Darryl was very nice and listened to my needs. He explained all services thoroughly and did fantastic work!
Ricardo the service tech was very professional and did an excellent job! Our carpets have never looked better!
All of the products I have used in my home are GREAT. They are the BEST I have ever tried and now I ONLY use Zerorez for all my carpet and tile cleaning. Also great upholstery cleaning too.