Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83954 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2018 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was really great, a little pricey but it’s OK. The reason I didn’t give 10 is Tile cleaning was not good.

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   February 2, 2018 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did a great job

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who cleaned the carpet was professional and courteous doing things beyond the call of duty. For example, since I'm in a wheelchair not able to get around as I once could, he took pictures upstairs as portions of the job were completed. Hopefully we can get him back the next time.

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response. Great service. Will definitely refer to others.

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy Ayers was professional and friendly person who did an outstanding job cleaning our carpet. I would definitely use Zerorez again and ask for Jimmy. Yes, I will recommend this company.

Report a concern   February 2, 2018 — Rated 10 out of 10 by W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very nice and knowledgeable
He did try to upsell me which I’m not a fan of but it wasn’t anything I hold against him

Report a concern   February 2, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they clean and sanitize without leaving a residue to collect more dirt and dust particles

Report a concern   February 2, 2018 — Rated 9 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man was on time and very efficient. All the spots were removed. I will definite recommend your company.

Report a concern   February 2, 2018 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are really clean, love the results.

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sierra Caser cleaned my carpet yesterday. He was polite, knowledgeable about carpet and cleaning, and was efficient. Excellent job.

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez 3 times now and have always been satisfied with the service. The most recent cleaning was not up to their usual quality; carpet and upholstery stains came back. They cheerfully returned to re-do some of the job without extra charge, when requested. A totally class act. And their techs are very friendly, courteous and professional. Definitely recommend them.

Report a concern   February 2, 2018 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was on time, courteous, and professional. Did a great job; I believe he really wanted to get it just right! Felt very comfortable having him in my home, and that is as important to me as the work that gets done. Second time using this company; will do so again.
C.N.
Richardson, TX

Report a concern   February 2, 2018 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time.

Report a concern   February 2, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service was very professional. the young man was courteous and informed and worked very hard. thank you

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the walk through for the proposal and the courtesy of all people I had contact with. Service tech was on time and worked diligently to complete the the quickly and thoroughly.

Report a concern   February 2, 2018 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very personable and friendly. He was punctual and did a thorough job.

Report a concern   February 2, 2018 — Rated 7 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I liked the lack of residue andwuicj drying of it but our high traffic area doesn't look that much cleaner..I waited for it to dry thinking it looked dark because it was wet but it still looks dirty. Not sure it was worth $244 for two rooms and a short hallway

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals! The friendly service from start to finish. We only trust Zerorez to clean our carpet.

Report a concern   February 2, 2018 — Rated 9 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the results. My carpets look great.

The Tech was very professional and did the job very quickly

Thank you

Report a concern   February 1, 2018 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that Zerorez does not use any harsh chemicals. Also, I experienced excellent customer service. My service tech was kind, professional, and very knowledgeable.

Report a concern   February 1, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Great results. Technician (Pablo) was so polite and did a wonderful job.

Report a concern   February 1, 2018 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Each time Zerorez has cleaned our carpet and/or tile, the technicians were friendly, professional, and did an outstanding job. I am always happy the results!

Report a concern   February 1, 2018 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly staff, trustworthy, educated and meticulous! Job well done!

Report a concern   February 1, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness & they really got carpets clean

Report a concern   February 1, 2018 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean! Service Tech, Jalyn, was informative and very good at his job. I have a dog and a 3 ye. old and need carpets cleaned every 3 or 4 months. I love that no chemical residue is left in my carpets.

Report a concern   February 1, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, friendly service. My carpet looks like new again, and I love knowing there is no soap residue to collect dirt again. I will definitely use Zerorez again.

Report a concern   February 1, 2018 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, and thorough

Report a concern   February 1, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets were very clean and no chemical smell.

Report a concern   February 1, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent. Robert was very knowledgeable and personable. I'll be using you again soon!


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