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based on 83954 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
Did a great job
The tech who cleaned the carpet was professional and courteous doing things beyond the call of duty. For example, since I'm in a wheelchair not able to get around as I once could, he took pictures upstairs as portions of the job were completed. Hopefully we can get him back the next time.
Quick response. Great service. Will definitely refer to others.
Jimmy Ayers was professional and friendly person who did an outstanding job cleaning our carpet. I would definitely use Zerorez again and ask for Jimmy. Yes, I will recommend this company.
He was very nice and knowledgeable
He did try to upsell me which I’m not a fan of but it wasn’t anything I hold against him
That they clean and sanitize without leaving a residue to collect more dirt and dust particles
The man was on time and very efficient. All the spots were removed. I will definite recommend your company.
Carpets are really clean, love the results.
Sierra Caser cleaned my carpet yesterday. He was polite, knowledgeable about carpet and cleaning, and was efficient. Excellent job.
We have used Zerorez 3 times now and have always been satisfied with the service. The most recent cleaning was not up to their usual quality; carpet and upholstery stains came back. They cheerfully returned to re-do some of the job without extra charge, when requested. A totally class act. And their techs are very friendly, courteous and professional. Definitely recommend them.
Tech was on time, courteous, and professional. Did a great job; I believe he really wanted to get it just right! Felt very comfortable having him in my home, and that is as important to me as the work that gets done. Second time using this company; will do so again.
C.N.
Richardson, TX
Be on time.
the service was very professional. the young man was courteous and informed and worked very hard. thank you
I was pleased with the walk through for the proposal and the courtesy of all people I had contact with. Service tech was on time and worked diligently to complete the the quickly and thoroughly.
The technician was very personable and friendly. He was punctual and did a thorough job.
I liked the lack of residue andwuicj drying of it but our high traffic area doesn't look that much cleaner..I waited for it to dry thinking it looked dark because it was wet but it still looks dirty. Not sure it was worth $244 for two rooms and a short hallway
No chemicals! The friendly service from start to finish. We only trust Zerorez to clean our carpet.
I am very pleased with the results. My carpets look great.
The Tech was very professional and did the job very quickly
Thank you
I like that Zerorez does not use any harsh chemicals. Also, I experienced excellent customer service. My service tech was kind, professional, and very knowledgeable.
Great service. Great results. Technician (Pablo) was so polite and did a wonderful job.
Each time Zerorez has cleaned our carpet and/or tile, the technicians were friendly, professional, and did an outstanding job. I am always happy the results!
Great friendly staff, trustworthy, educated and meticulous! Job well done!
Promptness & they really got carpets clean
Carpets are clean! Service Tech, Jalyn, was informative and very good at his job. I have a dog and a 3 ye. old and need carpets cleaned every 3 or 4 months. I love that no chemical residue is left in my carpets.
Prompt, courteous, friendly service. My carpet looks like new again, and I love knowing there is no soap residue to collect dirt again. I will definitely use Zerorez again.
Courteous, and thorough
Our carpets were very clean and no chemical smell.
The service was excellent. Robert was very knowledgeable and personable. I'll be using you again soon!

Carpet cleaning was really great, a little pricey but it’s OK. The reason I didn’t give 10 is Tile cleaning was not good.