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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet is very clean and smells great !
the tech was awesome!!!
Took too long to dry
Great service. Best job on my carpet I've ever had. Service person was very professional. Would certainly recommend to my friend, as my friend recommended Zerorez to me.
You came back to reclean my carpet when there were still spots after it was first cleaned
I like the fact no chemicals are used.
They did a great job for a great price!
You don’t use harsh chemicals
Great job and attention to detail
Boston did a great job...keep up the great work.
Once the carpet completely dried, the spots came back. Some of them didn't go away. I don't think he did his best in the living room and in my daughters room.
I like the fact you do not use harsh chemicals to clean the carpet, etc. The company is mindful by wearing shoe covers in the house.
Jaylon was our guy who was assigned to us. He did an amazing job. Very mature, knowledgeable and confident about your product and the company. I had used you before. This is my daughter’s first purchase of a new home. My daughter is a dentist in Rockwall TX. She was really pleased. I feel quite sure she will talk highly about your company. Thank you Jaylon!
Ricardo was great. He is very professional and helpful!
Our service advisor, Torrance was kind and professional. He did a nice job and we appreciate him explaining the necessary services in regards to the spots we had on our carpet. No other zerorez advisor has done that with us in the past.
floor feels clean and looks good
i like the idea it has no chemicals
Showed up early and gave an accurate job completion time estimate.
I have tried several of the well known carpet cleaning services and none of them compare to Zerorez. Only you guys have been able to make my carpets clean and fluffy again! You can't even tell that I have pets, plus there is no sticky soap residue left behind. I will definitely use you again and again.
Your staff is very friendly and professional
the expertise of the technician I had and thorough explanation of what to expect. I actually had no complaints on how clean my carpets came especially with the type of traffic I have and my pets. They looked very clean and fresh.
Our technician was extremely thorough and very knowledgeable. He got out some stains that I thought was going to be impossible. The entire process from making the appointment to the completion of the cleaning was flawless.
Leaves carpet very clean with no chemicals
We have been using Zerorez for years and have been very happy with the service and the cleaning system that cleans the carpets better than other cleaning companies. We will be using Zerorez again and again.
Great technician, he did an excellent job.
I love that there are no chemicals and everything is green and safe for my pets. My carpets look great, and the technician, Joe Vasquez, was very friendly and professional. He took the time to explain everything, and did an excellent job.
Very professional and a great job. I used your services before and then switched because I received a coupon from a competitor which ended up costing me more and they did a horrible job. Will never use another company again.
Carpets are not that cleaned, as well as offer of 100 feet of tile cleaning, is just way of taking customers. No change in Grout dirt. I feel like I wasted $117, with hardly 25% impact on carpet and tiles.
The technician was great and professional and your company is fortunate to have him as an employee . I appreciate the efficiency & professionalism displayed .
My technician was very knowledgeable about Zerorez. He called me and told me when he expected to arrive. His prep work was very precise, and he did an amazing job. He had me check to see if my needs were met. I will definitely ask for him again. Thanks to him. I love the way my floors look.
Carpets always very clean not left soaking wet

The process - no soap, etc. The technicians are very knowledgeable and helpful!