What our clients think of us!

After the first cleaning I was satisfied with all but one room, which was still bad. I called and the same technician, Robert, came back and re-cleaned to my satisfaction.

Look at our invoice. We were to get three rooms for $99. We added a closet and three rugs. Please look again at what we were charged. Your service person was nice, but there about an hour and a half. Tell me if this was fair or just a come-on to charge over 10 times more than advertised for considerably less additional work.
I will wait for your response. Thank you.
R. Gray

I was told that my tile in my kitchen could not be cleaned, so the tech cleaned the bathrooms instead (although the kitchen was really the area that needed to be cleaned). When I did the final walk through, I noticed a very visible stain in one carpet and stains on the bathroom tiles. The tech was able to get the stains out for the most part, but if I hadn't pointed them out, I don't think he would have worked on them.

Green nature

Safety for my children and pet, no heavy chemical or fake fragrance smell left behind. The difference in the appearance and cleanliness of my carpet is night and day. Definitely will be using zerorez for all my future cleaning needs, they have earned a customer for life.

Easy, clean, fast and the best , most honest employee, Gabriel?

Knowing there is no residue in my carpets to attract more dirt.

Very friendly young man who came to the house and I didn’t feel upsold and lied to.

They were careful with our home and furnishings. Professional and curtious. Carpet and tile look great.

The products and services seemed great, but what really left an impression on me was the technician, Jaylon. He was professional, polite, personable and seemed very knowledgeable about what he was doing and why he was doing it. Impressive!!

No chemicals means no chemical smell, no chemical residue, no chemicals! Thank you. Also, the tech who came was very friendly and took time to answer all my questions.

Technician was professional, carpet looks very clean and fluffy. Zero complaints.

I was told a price over the phone and when the workers came one man said that they should not have given me a price on the phone and that he could not do the job for that price and if I wanted it done then it would cost me twice as much. I had several rooms of tile floors to clean and when they did my kitchen they left a white sticky residue on the floor, which I had to mop with clean water to get off. My entryway was very dirty and I asked the worker if he could go over it twice and he said it was clean and it looked that away because it was wet. Only one worker did the work, which he appeared to be a new employee. My floors after drying did not come clean and felt sticky, so I had to mop each one of them to remove the sticky residue. The grout in the tiles I am aware that in places are a different colors, but the grime and dirt remained. I explained to both workers that it really needed a good cleaning. After the workers were through they left my front porch dirty. The hoses had drained nasty dirty water right in front of my front door. I have had cleaners before and never experienced anything like this. I was very disappointed in the job performed. I didn’t call to complain, because I knew that it would be a hassle and I didn’t want to go through that as well. All of my tiles had to be mopped in order to get the sticky white residue off and my front porch had to be scrubbed to get the dirty residue that the hoses left behind. I paid twice as much for a poor job. I wanted to try your services, because the radio made it sound so good. I am a very disappointed customer and I would not recommend you to anyone because of the poor job you did for me.

Eco friendly

Got a very dirty carpet perfectly clean. And our technician was very personable knowledgeable and awesome.

Great service! Terrific results!!

Anthony did an absolutely fabulous job on our carpet. It is the best it has ever been cleaned since Aaron used to do them.
He did a great job! My carpet looks new.

The carpet was great...

We did not get the extra 100 square feet of Grout Tile cleaning that was in the promo.

And sent a note to the office and they did not respond.

Name removed
Phone number removed

Great people and awesome staff this product is incredible.

Clean, clean, clean carpet!!!

Edward and Victor were extremely professional and friendly. My floors look great!

I love that you do not use chemicals in your cleaning process. My carpet and tile is clean and safe now. Your service guys were great; very professional and friendly. When the job was done, they even helped me hang a large painting!

I like Zerorez for several reasons. The main reason is the carpet looks and feels so clean. That’s important because my youngest grandson crawls on it a lot. Another reason that I like Zerorez is the ease of making an appointment. I also like their promotions. Finally, the technicians have always arrived on time, are polite, work hard, and do a good job.

Seems Excellatnt to me. Very polite and competent employee.

The end product was fantastic and the technician was friendly and efficient!

Carpet looks great without chemicals and drowning.

Honest, affordable and efficient

Was able to book appointment for carpet and tile cleaning. I liked that I was advised of date and time of service. Appreciated knowing arrival time. Employee was courteous and helpful in explaining service and I knew exactly what he would be doing. I am pleased with the outcome of the carpet and tile cleaning. And have already recommended your company.

We like that no chemicals are used. We like the ease of setting appointments and the followup with the office staff.
Also, the crew that came out to do the carpets were top notch. We really like Zerorez.
Thanks

There were three spots of hot chocolate dropped in a very visible walkway/ corner, two was removed, one wasn't even touched...I cleaned it up when I got home with a 'wet wipe'....it was placed there as a test.