Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   November 1, 2013 — Rated 10 out of 10 by D.B. Zerorez Bay Area
What do you like about our products and services?

Serviceman called. arrived on time, placed equipment and performed work efficiently and excellent manner.

Report a concern   November 1, 2013 — Rated 10 out of 10 by M.G.M. Zerorez Bay Area
What do you like about our products and services?

Contact is made if service person will be late...there is constant contact with service person on day of appointment regarding timing which is really great. The end product is always amazing. I have white carpet and it just looks fantastic after cleaning.

Report a concern   October 31, 2013 — Rated 10 out of 10 by S.B. Zerorez Bay Area
What do you like about our products and services?

They were fast and did a good job. The lead on the job seemed to know what he was talking about, was very careful about cleanliness and very respectful of our home.

It was about $350 and he got it done so fast I almost was upset that I was paying so much for something that didn’t take long, then I remembered getting it done quickly is a good thing :) I would definitely use them again and recommend them.

Report a concern   October 31, 2013 — Rated 10 out of 10 by D.B. Zerorez Bay Area
What do you like about our products and services?

Personable, effective, Professional technicians

Report a concern   October 31, 2013 — Rated 10 out of 10 by K.F. Zerorez Bay Area
What do you like about our products and services?

This is the second trip in 2 weeks and the stain is coming back up again and will need another treatment but you have been so good and professional to try to get it out completely

Report a concern   October 31, 2013 — Rated 10 out of 10 by R.E. Zerorez Bay Area
What do you like about our products and services?

Carpet is clean and friendly service!

Report a concern   October 31, 2013 — Rated 9 out of 10 by N.D. Zerorez Bay Area
What do you like about our products and services?

Service operators are very friendly and courteous. I also like how there is no film or smell left behind.

Report a concern   October 31, 2013 — Rated 10 out of 10 by Barbara Daum Zerorez Bay Area
What do you like about our products and services?

The technicians are well trained, courteous and helpful (Todd was great), there are no chemicals used, and the carpets feel and look fresh after cleaning.

Report a concern   October 31, 2013 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

I like the fact that the technician informed me of what he was going to do and asked me to look at the results. I was impressed with the corner guards in the house. He even lat me taste the "water" What a hoot and a surprise. I will have you back again.

Report a concern   October 30, 2013 — Rated 10 out of 10 by C.H. Zerorez Bay Area
What do you like about our products and services?

I have employed the carpet cleaning techs. They are capable and knowledgeable and use a lot of elbow grease. My carpeting is old, and it needs more cleaning treatment than newer carpets.

Is there a way to remove the metal marks at the bottom of my porcelain toilets that were left by the carpet cleaning nozzle? Unfortunately I have two carpeted bathrooms.

Report a concern   October 30, 2013 — Rated 10 out of 10 by P.M. Zerorez Bay Area
What do you like about our products and services?

Customer Service and Technician were very helpful and friendly. The carpets look great.

Report a concern   October 30, 2013 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

Staff was professional and courteous

Report a concern   October 30, 2013 — Rated 10 out of 10 by P.M. Zerorez Bay Area
What do you like about our products and services?

Both great products and service, job well done

Report a concern   October 29, 2013 — Rated 10 out of 10 by L.R. Zerorez Bay Area
What do you like about our products and services?

Tony Ford did an outstanding job. Will ask for him to come back every 6 months. Could not be happier about how years worth of dirt and stains came out , and that no chemicals were used.Thank you Tony !

Report a concern   October 29, 2013 — Rated 10 out of 10 by J.L. Zerorez Bay Area
What do you like about our products and services?

My carpets are spotless. The tech did a wonderful job!

Report a concern   October 29, 2013 — Rated 10 out of 10 by Dorothy Sparling Zerorez Bay Area
What do you like about our products and services?

The special formula used made my carpet look brand new! I was shocked that Hilbert was able to get stains out that I thought were permanent. Hilbert was very clear with me about the service and took his time to do an amazing job! Also, he was very polite and courteous and communicated well with me.

Report a concern   October 28, 2013 — Rated 10 out of 10 by M.V. Zerorez Bay Area
What do you like about our products and services?

Everything!

Report a concern   October 28, 2013 — Rated 9 out of 10 by V.C. Zerorez Bay Area
What do you like about our products and services?

It is too early to comment about your product, the test of time will determine my response. However, it looks great at this time. I like the fact that there is no residue left behind in our carpets. That is a definite plus. Your service techincian was great, a real asset to your organization. I would like to suggest that your scheduling be improved. The techician had us added to his already full schedule, at the last minute due to the unavailability of the technician who was originally scheduled. Your technician showed up at 6:00 pm, was very cheerful and willing. However, I felt bad that he was spending his family dinner hour working on our carpet. When he finished up, it was a few minutes before 8 pm. He took his time to do a good job for us even though it was very late. I certainly hope you compensated him well for this. He was great! Everything was explained to us, and I really appreciate the fact that he took his time to do a thorough job in spite of the late hour and a very long work day for him. He was very friendly and represented your organization in a very professional and positive manner.

Report a concern   October 28, 2013 — Rated 10 out of 10 by T.G. Zerorez Bay Area
What do you like about our products and services?

Green, professional & friendly service, and very thorough job!

Report a concern   October 27, 2013 — Rated 10 out of 10 by K.D. Zerorez Bay Area
What do you like about our products and services?

The carpet feels clean and soft when it dries. It does not have a sticky or hard residue.

Report a concern   October 26, 2013 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

Employees was on time and very professional. The carpets came out great.

Report a concern   October 26, 2013 — Rated 9 out of 10 by C.B. Zerorez Bay Area
What do you like about our products and services?

Very professional; speedy and very thotough!

Report a concern   October 26, 2013 — Rated 10 out of 10 by A.O. Zerorez Bay Area
What do you like about our products and services?

It was very easy to book and schedule a service. And then the service was executed by very competent personell and the result was exceptional. Even after the carpet dries the stains are gone. Will definately use zerorez again.

Report a concern   October 25, 2013 — Rated 10 out of 10 by A.S. Zerorez Bay Area
What do you like about our products and services?

fast, friendly and very clean

Report a concern   October 25, 2013 — Rated 10 out of 10 by K.C. Zerorez Bay Area
What do you like about our products and services?

great results, no chemicals, competent technicians

Report a concern   October 24, 2013 — Rated 10 out of 10 by J.B. Zerorez Bay Area
What do you like about our products and services?

No chemicals or soap. Manny, the service tech was very professional and polite. Wonderful experience plus, the rugs look so nice

Report a concern   October 24, 2013 — Rated 10 out of 10 by Sandra Bettencourt Zerorez Bay Area
What do you like about our products and services?

They kept me informed of time of arrival and when they arrived very knowledgeable and personable.

Report a concern   October 24, 2013 — Rated 9 out of 10 by S.W. Zerorez Bay Area
What do you like about our products and services?

Phone call before the visit;

Friendly employees, and on time visit;

Great job done on our carpets.

Report a concern   October 24, 2013 — Rated 10 out of 10 by M.B. Zerorez Bay Area
What do you like about our products and services?

The man who cleaned our wall to wall carpeting, chair and sofa worked very hard and diligently to bring them very clean. The furniture and carpet suffered many years of wear, spills and soiling. He made them look almost new again.

Report a concern   October 23, 2013 — Rated 10 out of 10 by N.B. Zerorez Bay Area
What do you like about our products and services?

Alex did a great job of cleaning the carpets.Three of our bedrooms had pretty bad traffic area. The rooms were cleaned very well.


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