Client Testimonials

Effectiveness of cleaning the carpets; the ease in getting an appointment, and the dependability of the timeframe for the appointment.

i was not fully satisfied and they made a trip back to re-shampoo my staircase.

Jack was great

Great customer service and knowledge from Terrance.

Brian was friendly and efficient. He offered ideas on treatment based in our dogs.

The associate that cleaned the carpets was very professional and friendly.

The technician was polite, friendly, respectful of our home and did a fantastic job! The ducts are so clean. Great service!

Jake came on time and was very professional. The carpets look fantastic.

Products used made the couch and carpet smell great! The gentleman providing the service was so kind and very attentive to ensuring the service was exceptional.

Myke kept me informed. He was very pleasant and knowledgeable about the product he used to clean the carpets. The team cleaned up after themselves. The carpets look great.

Explained process and was efficient and respectful of property

Upfront and transparent pricing. Knowledgeable and professional technicians.

Eric and Jay (I think that was his name) were fantastic!

The technicians reviewed the work to be done. They did a wonderful job at cleaning, providing instructions for after the cleaning, and keeping the area clean. Loved it. Definitely recommend Zerorez.

Thomas was wonderful-personal, hard-working and with a great attention to detail.

Could not be more thankful to this company, the carpet at the house looks spotless and very professional and surely very good at their job. Thank you !

Our carpets look beautiful, like new, with all the pet stains and wear and tear taken out. We are so excited and thankful to Jaime for a job well done. He was not only on time, but showed up early, was very nice and so professional. I will gladly recommend your company to anyone looking for a great company like Zerorez.

Sandy Spett
Dallas, Texas

Thank you! So helpful!

Carpet is very clean after the service.

Everything was taken care of quickly and professionally.

We've used Zerorez for our carpets and rugs for over 20 years I think. After the first servicing we knew we would go nowhere else. Friendly, professional, prompt, sensitive to our household belongings, and of course superior cleaning!

Fast and efficient

The consultant was knowledgeable and thorough!

Good work done

Everything was great. Especially the service!

Very professional, carpet looks brand new.

excellent!

Another home run by Zerorez! I had them clean tile floors, shower tile, and wood floors. Many years ago I sealed my wood floor with a Bona product which did well for a few years but over time the seal shine had worn off leaving the floor with blotch marks. Initially, I didn’t think that the new seal overcoat by Zerorez would be a problem over the Bona product but the two had an interaction causing more blotches. Zerorez spent hours and hours over multiple days with all hands on deck, meaning the senior tech, the manager and the owner searched for an answer using products they deal with, doing several different product tests but with no results. And, it wouldn’t be expected for them to apply any products they are not familiar with too. Even though it was my issue of the worn out seal even with all the work Zerorez put into rectifying my wood floor issue they were unable to find a solution. Zerorez did refund the cost of cleaning the wood floor without me even asking for it. I have the cleanest wood floor in the neighborhood though. Zerorez stands behind its products but it’s not reasonable for them to guarantee a resolution when dealing with an unfamiliar product. Yes, I will have them back without a second thought.

Our technician was prompt, courteous, knowledgeable and a joy to have. During our walk through he shared important details about carpet cleaning things to do and not do. He explained available services based on our homes needs. He didn’t pressure me or make me feel guilty when making our plan. He worked very hard and did a wonderful job on our carpets and rugs. We are very pleased with him all around 10/10!

great job with great service tech