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Client Testimonials
The technician took his time and did a thorough job. Best clean I’ve ever had.
Very clean and professional .
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Great service and outcomes
Matt was wonderful, again, in the service he provided on our stained carpet. He took the time to make sure it was extracted and clean. He has such a strong worth ethic, and is very knowledgable, and takes the time to answer all questions. He is truly an excellent representative of your company!
After the cleaning process our carpet always looks like it is brand new. The technicians are friendly and knowledgeable. We can rely on a quality cleaning everytime. Scheduling an appointment online is quick and easy.
The service person who came to the house was excellent.
Our carpets look amazing and the technician was wonderful.
I love how clean and residue free our carpets are after cleaning and how good they look and hold up even a year later. Most impressive was a stain we had this year that I really thought wasn't going to come out of our very light gray carpet. Our tech, Olivia was amazing, and you'd never know that stain was there. She answered my questions and took great care with protecting our walls and such. She is one I hope tq ask for next visit.
I was not happy with my initial service because it appears that the young man who cleaned my carpet was not trained properly. Even though he was very nice he did not spot treat small stains and only clean around my area rug.
However, the second gentleman that was sent back to clean the carpet again was more experienced and was able to treat and remove the stains, not to mention he was very friendly, informative, and helpful.
Thank you for coming back out and resolving my concerns. Your concern and willingness to resolve my issues was truly appreciated and I will recommend your services to others!
The guy that came out was great and did a really good job. My new to me furniture is so clean.
Effective and cleaned very well! Looks and smells great! The tech explained everything very well and helped me determine exactly what I needed! He was very friendly and efficient!
Personal vary friendly
No residual chemical smell. Your technicians were on time, communicated clearly and were honest in their diagnosis and recommendations
On time and very professional
John did a fantastic job on our floors. I could not have asked for any better job. John will go far in life because of his personality and work ethics.
Zerorez equipment is outstanding.
It has been about a week since my carpet cleaning, and the floors still look practically new!! All the little spots and stains have disappeared. And the deodorizer has done wonders for my closet, where my fur baby has marked her spots and missed a few from her pee pad. Steven was absolutely amazing; he thoroughly explained the process, what to expect, and asked pertinent questions. Highly recommend!
My carpet came out so great. I had ferrets stains and they are all gone. Your tech is great and did a great job.
On time and communicated beautifully. Quality service
Friendly Service and everything comes out super clean!
Carpet cleaning. Even removed perfume circle a guest had put on my new carpet!! Couldn’t believe it.
Dominick did a great job cleaning the carpet. Looks like new!
Friendly and helpful.
Would highly recommend Zerorez to family and friends.
Great service and great technician
Great customer service and results
My technician was very friendly, informative, and detailed in his work.
Great work and service
The lady on the phone was very professional, polite and knowledgeable. When the gentlemen came to my home to pick up the area rug, they called ahead of time and also were polite and professional. This is obviously what a customer expects and is very grateful when a company like Zerorez delivers.
Thank you.
The service person was very courterous and did a very nice job!
Excellent job! Malcom’s work was amazing. Carpet look great
I have used ZEROREZ in the past for cleaning the carpets in my hope and have always been pleased with the service. This time I had some area rugs that needed cleaning so I took them to the St. Louis Park facility. Upon my arrival, I was told that William Hazzard would be helping me. William sat at the desk chair and immediately asked if I needed a chair to sit. I told him I was fine standing and thanked him. We had a delightful conversation as he got the information he needed from me. After gathering my information, he stood and told me he would get the door for me. He opened the office door, walked down the steps with me and opened my car door for me. I was so impressed with his actions and his delightful personality. Two weeks later I was again was taken care of by William. I told him how impressed I had been with the service he provided to me at my previous visit and that I had told my husband about the treatment I had received. He once again took care of me by locating my rugs, and carrying them to my car for me. It is rare to receive this kind of service when working with any company. It was greatly appreciated and my rugs also look good. Thank you, William!
I saw a significant improvement in the tile/grout appearance. The technician was friendly and did a great job!