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Client Testimonials
The making of the reservation was very easy and efficient. The Service Rep advised when he was on his way. The Rep was very friendly and polite. The carpets were clean and yet not too wet.
Tech was very personable, knew the services he was performing and work was great
Fast and clean
The two service crew, Devon and Trent were very nice, informative and efficient.
very pleasant man very efficient the very successful;
My carpets get really clean. The technicians are always professional & polite. Zerorez is great!
Rob was an excellent technician and cleaned our carpets and hardwood floor The wood floor looked great and carpets he cleaned came out very good and. Not to damp and dried very quickly as I had requested.
We are very satisfied with Rob and Zerorez!
I like the products the company uses. In addition the technician was respectful, helpful, and knowledgeable about the upholstery cleaning. An added bonus: he never once complained about having to climb apartment stairs to clean my sofa. Thank you!!
As advertized
The feeling! There is a completely different feeling in my home after my carpets have been cleaned by Zerorez!! I feel it has something to do with the empowered water they use…My carpets feel clean and clear of any residue or chemicals. I had “Sergio” this last time who I will be requesting in the future…he was so informative, caring and so friendly and customer oriented…Thank you Sergio and thank you ! 🙏🏼
We have used a home carpet cleaner for decades, using various soaps. The heavy traffic areas never came completely clean. Carrying the machine up/down stairs was difficult. Now that my husband is almost 79, he decided we needed to hire someone to do this.
My friend who has sold Zerorez and used it for 30 years speaks so highly of it, that we decided to give it a try. My carpets have never looked cleaner. My only complaint is the "edge" of the stairs, leaving visible dirt there.
I also paid to have the kitchen tile grout cleaned. It was originally a light beige 35 years ago, but had turned black. I have been on my hands and knees to try cleaning it, scrubbing with various brushes, with vinegar, soda, and many soaps for years, and could not remove the black. Zerorez quickly removed most of the black. It is still black in areas where the machine was too large to get under the edge of cupboards or close enough to the appliances. It was such a great improvement, that I will ask to have that done again in the future.
I wish Zerorez had a smaller hand-held machine to clean the edges of stairs and get under cupboards and other areas too small for the large machine.
Friendly workers. Courteous workers. Only one thing they did not do after finishing each cleaning project is ask me to look and see if everything was cleaned to my satisfaction. Had a small area in my office that needed to be gone over again.
Professional and good result's
used at our home before
I appreciated the communication from the company and from the technician. Brice was great to work with and very informative. Very professional and kind which was great following the fires.
Prompt, courteous, professional. Just a far better experience than I’ve had with other similar services.
I'm so glad we used Zerorez!
Alex and Ishmael were great! Great communication, knowledge and execution!
Technician was timely and personable. He explained the process and showed me before and after results. I will definitely use Zerorez again!
They do a good job cleaning my carpet and removing stains!!!
There was no odor or lingering chemical scents after our cleaning. We do a deep clean before our executive team comes out for annual reviews. We try to make our offices look like somewhere we'd be proud to invite our extended team in. Thank you for taking care of us!
He did an amazing job and my chair looks brand new!
I had 2 wool rugs cleaned and they look great!
I greatly appreciated the professionalism of the techs; their explanations about the process; and how clean everything was afterwards.
He did a good job and was very personable.
Excellent workmanship and very thorough.
Zero Rez kept me informed about arrival time and any delays. They did an efficient job with minimum disruption. The technician was polite, nice, and professional. There was a problem with a blood stain and dark spots in front of the sofa still showing up when the carpet dried. The company sent out the technician (Ray ) the next day who used some extra stain remover and an extractor to get them clean at no charge. I do appreciate that there was no charge to do this. I am disappointed that it’s now company policy not to move the small furniture. I’ve been using Zero Rez for many years and will continue to do so.
Excellent technician.! My tiles floors look great!
The carpet doesn't take long to dry due to not using excess water. The carpet cleans up nicely. The staff, Trey was professional, knowledgeable, timely and performed an excellent job. We love the product you use for carpet cleaning. Eco-friendly. No crunchy carpet when finished. Thank you and keep up the good work which enhances your business.
Prompt efficient well done

The tech who helped me was great! She was incredibly polite, helpful in giving some guidance about what would be the best ways to spend my last few minutes of prep, and a great resource.