Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 4, 2026 — Rated 10 out of 10 by W.G. Superior Plus Propane
What do you like about our products and services?

Delivery is prompt and well done.

Report a concern   February 4, 2026 — Rated 10 out of 10 by K.L. Cash Energy
What do you like about our products and services?

Easy to order deliver. always friendly drivers. helpful customer service. lower costs.

Report a concern   February 4, 2026 — Rated 10 out of 10 by R.M. Earhart Propane
What do you like about our products and services?

Came in when they said and delivered the propane. Wilco at receiving the notice of how many gallons were delivered.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.T. Griffith Energy
What do you like about our products and services?

Service guys r out standing

Report a concern   February 4, 2026 — Rated 10 out of 10 by K.S. Superior Plus Propane
What do you like about our products and services?

It is automatic

Report a concern   February 4, 2026 — Rated 10 out of 10 by R.H. Cash Energy
What do you like about our products and services?

Good pricing and fast delivery

Report a concern   February 4, 2026 — Rated 10 out of 10 by Joseph Brand Superior Plus Propane
What do you like about our products and services?

Monitored gas tank, reliable delivery. I have been a customer for many years and Griffith never let us down.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Rich and Marcia Deperro Osterman Propane
What do you like about our products and services?

Great service fair pricing polite service representative

Report a concern   February 4, 2026 — Rated 10 out of 10 by Steven & Vicki Lopez Western Propane
What do you like about our products and services?

All of the personel are cheerful and HELPFUL!!!

Report a concern   February 4, 2026 — Rated 10 out of 10 by P.L. Western Propane Service
What do you like about our products and services?

When I call the person answering the phone is courteous and very helpful The delivery personnel have also been courteous and helpful. I am currently receiving my delivery on a better schedule than some previous schedules where I ran out and experienced a short period of no heat.

Report a concern   February 4, 2026 — Rated 10 out of 10 by M.V. Downeast Energy
What do you like about our products and services?

I your people truly care and are very helpful

Report a concern   February 4, 2026 — Rated 10 out of 10 by Gary Buracker Quarles Fuels
What do you like about our products and services?

I had to cancel the 1st scheduled delivery bc we had snow and 4inches of ice in the yard and around to our tank. I held for 43minutes. The 2nd time I called at 8.30am and was in my 28th minute of a hold when the delivery arrived. Our yard to the tank was still snow and ice covered. He insisted that since he was here, he would clear enough of a path to get to our tank. That he did! I feel like he went above and beyond to complete our delivery.

Thanks! Laura B.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Justine Chandler Brantley Gas
What do you like about our products and services?

Brandon is very knowledgeable, professional and personable.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Donna Dietsch Superior Plus Propane
What do you like about our products and services?

The drivers are great to deal with. I had to shovel a path and it goes from the front of my house to the back and with all the snow it was no easy task. He took the time to write thank you on my bill! Whenever I call, whoever I speak to is always helpful and pleasant! I also love that I don't have to watch my tanks, they do it from the office for me and provide automatic delivery! Great company!

Report a concern   February 4, 2026 — Rated 10 out of 10 by Suzanne Roos Western Propane
What do you like about our products and services?

So easy to get someone on the phone, Everyone from the office and the drivers are all so nice!

We appreciate that they are so on top of the automatic scheduling! We have never had to worry about getting low.

We originally had Amerigas since that’s what was already here when we moved in. It was a nightmare.

Report a concern   February 4, 2026 — Rated 9 out of 10 by C.L.V.S.I. Superior Plus Propane
What do you like about our products and services?

Quick response

Report a concern   February 4, 2026 — Rated 10 out of 10 by Brandon Bergstrom Rymes Propane & Oil
What do you like about our products and services?

I love the automatic propane tank level system, I never have to worry about running out!

Report a concern   February 4, 2026 — Rated 9 out of 10 by F.L.A. Superior Plus Propane
What do you like about our products and services?

Wish you still had hvac service

Report a concern   February 4, 2026 — Rated 10 out of 10 by Steve Kritikos Rymes Propane & Oil
What do you like about our products and services?

Everything is very good.
From the pricing, to the prompt service!

Report a concern   February 4, 2026 — Rated 10 out of 10 by James Wade Osterman Propane
What do you like about our products and services?

Waited on the phone for hours. Tank level got down to zero. If you are taking responsibility for monitoring tank, you should act sooner.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Chrystal Heald Freeman Gas
What do you like about our products and services?

Fast service at the desk and on delivery! All around very polite and very good customer service qualities !

Report a concern   February 4, 2026 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

I called for service the Saturday before a large snow storm due on Sunday because we ran out of propane. With the cold weather we just didn’t realize how quickly we were using it. I waited 20 minutes for a lovely woman who was extremely helpful in sending someone out after I mentioned a smell. The person who came out was kind, professional and was able to give us propane before the storm. Within 2 hours of realizing we were out of propane, we had heat and hot water before the storm. We are so grateful for both people and this company!

Report a concern   February 4, 2026 — Rated 10 out of 10 by K.H. Downeast Energy
What do you like about our products and services?

Friendly, reliable service!

Report a concern   February 4, 2026 — Rated 10 out of 10 by T.R.T. Griffith Energy
What do you like about our products and services?

Everything especially how they monitor our fuel level.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Frances a Lowry Gas Inc.
What do you like about our products and services?

I like the personalized service. My tank is kept full especially during the cold winter weather. I use the gas for hot water, heat for the house, my clothes dryer and stove. If things get too low I can call and get a delivery without much delay. Very dependable. Convenient pay plan and a senior discount.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Larry Bielski Gas Inc.
What do you like about our products and services?

All my calls have been with professional and friendly voices.
I had recent service done on my tank, a gas-log set installed in my fireplace.
I called Friday for a tank fill, and you came Tuesday.

Just good service

Report a concern   February 4, 2026 — Rated 10 out of 10 by T.W. Hopkins Propane
What do you like about our products and services?

Love that i pay a monthly budget amount and then have no high surprises I'm on a fixed i come and havi g a renewing g bill makes life much less stressful

Report a concern   February 4, 2026 — Rated 10 out of 10 by Kathleen Garcia-Voss Superior Plus Propane
What do you like about our products and services?

The people who work at Superior Plus Propane are fantastic. We have been very pleased with the prices, the deliveries and the customer service.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Kathryn H. Hamrick Carolina Energies
What do you like about our products and services?

The speed with which you responded to my order.

Report a concern   February 4, 2026 — Rated 10 out of 10 by J.H. Quarles Fuels
What do you like about our products and services?

Promptness


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