Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   September 18, 2026 — Rated 10 out of 10 by Michael Chavez High Country Propane
What do you like about our products and services?

Great service and delivery

Report a concern   September 18, 2026 — Rated 10 out of 10 by T.S. Freeman Gas
What do you like about our products and services?

Ease of ordering propane delivery online

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.I. Rymes Propane & Oil
What do you like about our products and services?

the driver was very helpful and I want to give him a big thumbs up much appreciated, happy customer here, thank you. Name removed

Report a concern   September 18, 2026 — Rated 9 out of 10 by B.A.L.L. Freeman Gas
What do you like about our products and services?

Freeman Gas is wonderful to work with. They have one problem and that is keeping their trucks running. Since Superior took over the service and customer service has gone south. The people managing the phones can be very gruff and really don’t seem to care about the customers. Not Freeman customer service. Superior is mimicking big business & money which takes away the personal aspect.

Report a concern   September 18, 2026 — Rated 10 out of 10 by T.C. Gas Incorporated
What do you like about our products and services?

Quick and Easy!

Report a concern   September 18, 2026 — Rated 10 out of 10 by D.K. Griffith Energy
What do you like about our products and services?

everyone is always so nice

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.M. Freeman Gas
What do you like about our products and services?

Prompt service
Great employees

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.A. Freeman Gas
What do you like about our products and services?

You can speak to a real person who is always friendly and helpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.B. Freeman Gas
What do you like about our products and services?

Service technician was on time and took time to inform me of safety precautions.

Report a concern   September 18, 2026 — Rated 10 out of 10 by R.C. Cash Energy
What do you like about our products and services?

Very easy to order oil

Report a concern   September 18, 2026 — Rated 10 out of 10 by A.C. Freeman Gas
What do you like about our products and services?

Customer is first!

Report a concern   September 18, 2026 — Rated 10 out of 10 by Robert F Ardoyno Brantley Gas
What do you like about our products and services?

Prompt service

Report a concern   September 18, 2026 — Rated 10 out of 10 by I.L. Rymes Propane & Oil
What do you like about our products and services?

We had our propane filled last week. I didn't need to call. They remembered that this is when we fill the tanks once per year. Driver was very pleasant, Jessie.

Report a concern   September 18, 2026 — Rated 10 out of 10 by K.P. Downeast Energy
What do you like about our products and services?

Besides working with me in negotiating a fair lock-in propane price for the 2026/2027 season, they're deliveries are always on time. Very nice people to deal with.

Report a concern   September 18, 2026 — Rated 10 out of 10 by F.D.B. Freeman Gas
What do you like about our products and services?

Friendly prompt and considerate service. I like the annual reminders about tank refills.

Report a concern   September 18, 2026 — Rated 9 out of 10 by L.A.S.S. Osterman Propane
What do you like about our products and services?

reasonable price

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.J. Rymes Propane & Oil
What do you like about our products and services?

Nicole provides for Concierge service for me… And I feel fully supported with my Propane needs.

Report a concern   September 18, 2026 — Rated 10 out of 10 by D.F. Rymes Propane & Oil
What do you like about our products and services?

So far everyone I have delt with has Ben great.

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.C. Gas Inc.
What do you like about our products and services?

Customer service is amazing.

Report a concern   September 18, 2026 — Rated 10 out of 10 by James Burroughs Gas Inc.
What do you like about our products and services?

I ordered gas for my 83 year old father you how our elders are about getting gas before winter they will worry themselves to death , we'll let me tell you I ordered the gas for him they delivered within days and that really eased his mind , I am very thankful !!! Thank you Victoria Smith

Report a concern   September 18, 2026 — Rated 10 out of 10 by L.I. Rymes Propane & Oil
What do you like about our products and services?

service is very good

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.C. Sandhills Propane
What do you like about our products and services?

Customer service

Report a concern   September 18, 2026 — Rated 9 out of 10 by Cherie Royer Griffith Energy
What do you like about our products and services?

Your service is great. We've not ever had a problem. Thank you for all you do

Report a concern   September 18, 2026 — Rated 10 out of 10 by Ellen Kanda Cash Energy
What do you like about our products and services?

Always prompt!

Report a concern   September 18, 2026 — Rated 10 out of 10 by N.A.R.M. Quarles
What do you like about our products and services?

We have peace of mind that we won't run out of propane with their monitoring system in place. They have not failed us yet.

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.N. Superior Plus Propane
What do you like about our products and services?

The service is great. They let me know exactly when my delivery would be made. The man who delivered my propane was super nice. I would recommend Superior Plus if you need fuel.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Erin Duffy Freeman Gas
What do you like about our products and services?

I appreciate that price match for loyal customers and the guy that came to fill my tank after I let it go to zero was so helpful. He went through my appliances with me to make sure they all worked properly and the fireplace was causing a bit of a struggle at it took about 10 min of letting the air out before the gas came through again. I’ll make sure to never let it go to zero again.

Report a concern   September 17, 2026 — Rated 10 out of 10 by V.R. Cash Energy
What do you like about our products and services?

Would be great if some promotional pricing is offered as in past years.

Report a concern   September 17, 2026 — Rated 10 out of 10 by F.O.M.W. Superior Plus Propane
What do you like about our products and services?

Employees are very friendly and courteous.

Report a concern   September 17, 2026 — Rated 10 out of 10 by L.R. Sheldon Gas
What do you like about our products and services?

Driver was courteous, professional, and friendly. Good job!


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