Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 5, 2025 — Rated 10 out of 10 by Michael Faucher Rymes Propane & Oil
What do you like about our products and services?

Disaster turned rescue! Shoveling out after the first big storm of the season, I realized that my propane tank gauge was hovering on empty, but I was supposed to be on automatic delivery. Turns out somehow I had been removed from auto delivery and designated a "will call" customer. With a 1/4 mile long NH driveway straight up a mountain COVERED in ice and temperatures projected to plummet for several days, I was desperate. Called in and, although waited 35 agonizing minutes on hold for a CS rep, I was ultimately connected to "Susan". When she heard my predicament and the desperation in my voice, she immediately began to coordinate a rescue plan. She called dispatch to find a driver who could attempt a delivery while I worked by text to schedule my plow service to come lay down a heavy coat of sand. Sanding would happen around noon and we agreed to have the driver attempt delivery any time after 1pm. At 3pm, Susan called me back to say the driver was on his way. I met the driver on the town road and we discussed the driveway conditions. This hero driver had faith in his skills and the preparation of his vehicle and he skillfully charged the driveway, maintaining momentum and control until he was at the house site. THANK YOU to Susan, dispatch and the excellent driver! I am a Rymes customer for life! Thank you, thank you.

Report a concern   December 5, 2025 — Rated 10 out of 10 by ROBERT and CAROLE Kinnee Osterman Propane
What do you like about our products and services?

Reliable automatic delivery service. Helpful service when I have questions.

Report a concern   December 5, 2025 — Rated 10 out of 10 by I.A.P.H. Rymes Propane & Oil
What do you like about our products and services?

I don't have to call for delivery, they come when needed

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.T.H. Freeman Gas
What do you like about our products and services?

Our delivery driver is Great!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Elaine Hietala Allen & Mathewson
What do you like about our products and services?

I feel so secure in knowing that my fuel is monitored so succinctly by this company it is an assurance that trust in this service is safe guarded.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Michael Choquette Superior Plus Propane
What do you like about our products and services?

Auto Delivery and auto bill pay using cc.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Peter Rowland Osterman Propane
What do you like about our products and services?

I requested a propane fill via your website on a Saturday. You delivered by Thursday without issue, and in fact I didn't know you had delivered until I received an invoice via e-mail on Friday. Nice Job!

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.G. Superior Plus Propane
What do you like about our products and services?

I appreciate the courtesy presented when I call for service. And the quick delivery of propane to my house. The gentleman delivering the propane was also very courteous.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Betsy Loonam Freeman Gas
What do you like about our products and services?

Friendly service!

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.A.C.S. Freeman Gas
What do you like about our products and services?

Reliable service

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.C.V.R. Superior Plus Propane
What do you like about our products and services?

We have been using you for 10 years without any trouble. I was wondering why the fuel rate is so high. My friend is paying a dollar less for her fuel.

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.B. Osterman Propane
What do you like about our products and services?

Delivery person was friendly and respectful. Delivery was in time for our blast of cold weather and is keeping us warm.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.D. Downeast Energy
What do you like about our products and services?

Dependable, efficient. The Best!

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.H. Allied Propane
What do you like about our products and services?

You never let me run out of gas in cold weather.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.A.M.S. High Country Propane
What do you like about our products and services?

The auto refill and your friendly drivers

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.B. Rymes Propane & Oil
What do you like about our products and services?

Always friendly and property conscious.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Walter Johnson Champagne's Energy
What do you like about our products and services?

Competitive pricing and auto delivery, keeps us warm all winter!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Clifford L. and Kim Bryant Earhart Propane
What do you like about our products and services?

You guys have been great and easy to work with. Love the auto fill. Everyone always helpful.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Stephen Raymond and Linda Menard Superior Plus Propane
What do you like about our products and services?

Always pleased with the automatic delivery service ensuring our propane never runs out!!! Workers are efficient and personable.

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.E. Superior Plus Propane
What do you like about our products and services?

Prompt delivery service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.R.I. Griffith Energy
What do you like about our products and services?

Great customer service and prompt deliveries. If you are in need of an invoice or delivery they are on it.

Report a concern   December 5, 2025 — Rated 9 out of 10 by J.A.P.D. Osterman Propane
What do you like about our products and services?

Service is great!

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.W. Freeman Gas
What do you like about our products and services?

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Report a concern   December 5, 2025 — Rated 10 out of 10 by Gary Sandeen Superior Plus Propane
What do you like about our products and services?

Everything has been excellent. Appreciate the great service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Lloyd Ericson Freeman Gas
What do you like about our products and services?

YOUR INSTALLATION MAN, CONY, DID AN EXCELLENT JOB INSTALLING MY NEW GAS FIREPLACE!! ALSO, HE WAS VERY FRIENDLY AND KNOWLWABLE!!

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.G. Rymes Propane & Oil
What do you like about our products and services?

It's that you no how much we have in our tanks

Report a concern   December 5, 2025 — Rated 10 out of 10 by Hv Flying Circus Llc Superior Plus Propane
What do you like about our products and services?

Prompt service and accurate delivery... very satisfied... Many thanks. )Coach Tim St.Lawrence,Warwick,NY

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.B.G.I. Griffith Energy
What do you like about our products and services?

on time no hassle

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.L. Griffith Energy
What do you like about our products and services?

The employees I have dealt with so far have been polite and easy to deal with, price is fair compared to other companies around.

Report a concern   December 5, 2025 — Rated 10 out of 10 by C.A.L.S. Quarles Fuels
What do you like about our products and services?

Timely and reasonably priced.


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