Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   April 13, 2026 — Rated 10 out of 10 by D.B. Freeman Gas
What do you like about our products and services?

Prompt service and delivery on time

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.D.L.T. Freeman Gas
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   April 12, 2026 — Rated 10 out of 10 by Halina Bartnicka Eastern Propane
What do you like about our products and services?

Fast delivery only think is is expensive wish prices are lower

Report a concern   April 12, 2026 — Rated 10 out of 10 by Kirk Collins Kamps Propane
What do you like about our products and services?

We don’t have to think about it… they come when we need it. Also I usually ask them to top off late summer to avoid potentially higher winter prices and they always accommodate me.

Report a concern   April 12, 2026 — Rated 10 out of 10 by E.J.D. Superior Plus Propane
What do you like about our products and services?

Like the fact that I can pay once a month on on my bill.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Christina Turner Southern Propane
What do you like about our products and services?

SP monitors our tank level and fills it before it is empty. Staff are always helpful.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Kathryn Devlin Freeman Gas
What do you like about our products and services?

Professional service; prompt delivery!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Richard M Grenier Champagne's Energy
What do you like about our products and services?

Excellent service and customer service.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Betty Torrey Cash Energy
What do you like about our products and services?

Very reasonably priced. Very good customer service!

Report a concern   April 12, 2026 — Rated 10 out of 10 by H.C. Freeman Gas
What do you like about our products and services?

Courteous driver and technician who showed up within the timeframe they established, introduced themselves, and did their job in an efficient manner.

Report a concern   April 12, 2026 — Rated 10 out of 10 by W.B. Downeast Energy
What do you like about our products and services?

Friendly responsive and great service

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.D. Rymes Propane & Oil
What do you like about our products and services?

I have been a satisfied customer of Rymes Propane & Oil for the past twenty-five years, mainly because I've never run out of gas.
However, there is something I would ask you to look into.

When I returned to the house on April 10 I saw that I had received a propane delivery. As I always do when I receive a delivery I took a quick under the hoods of my two tanks to check the percentages. I noticed that the check-valve adaptor which I keep on the fill valve of one of the tanks was no longer there. I suspect that the check valve may have remained attached to the fill-hose nozzle when the driver disconnected from the tank, and gone down the road with the truck. Can you check with the driver, who I believe is Jesse, to see if he has my adapter? Which, if he has, I would like to be returned.

Sincerely,
Name removed, Loyal Customer since 2000
15 Cobb St., Keene, N.H.

Report a concern   April 12, 2026 — Rated 9 out of 10 by T.H. Virginia Propane
What do you like about our products and services?

The timeliness of the service. I know that when I put in the refill request, within 2-3 days later my tanks will be full and I’ll be set for the next 6 months or so. Nothing about working with Superior adds stress to my life and I appreciate that.

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.H. Rymes Propane & Oil
What do you like about our products and services?

I never worry about running short of propane, Rymes monitors supply closely.

Report a concern   April 12, 2026 — Rated 10 out of 10 by L.M. Kamps Propane
What do you like about our products and services?

I can speak with someone locally.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Pamela Eck Eastern Propane
What do you like about our products and services?

Delivery is good. Like the budget plan but prices are higher than most.

Report a concern   April 12, 2026 — Rated 9 out of 10 by R.J. Cash Energy
What do you like about our products and services?

They came right to my aid when I needed oil very good customer service

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.V. Downeast Energy
What do you like about our products and services?

Our delivery driver Bill was incredible. He took the time to fix our gauge and show us how to correct it if it gets stuck again. He also showed up first thing in the morning, as we were worried it was an emergency. Incredible service and a great man. Thank you!!!! Krista on the phone was also super kind and waived our emergency fee because it was a tank issue. We are so thankful!

Report a concern   April 12, 2026 — Rated 9 out of 10 by F.R.C.B. Griffith Energy
What do you like about our products and services?

Reliable

Report a concern   April 12, 2026 — Rated 10 out of 10 by Tarney Sooksanguan Quarles Fuels
What do you like about our products and services?

very responsive, They always fill tanks when needed .

Report a concern   April 12, 2026 — Rated 10 out of 10 by T.M. Freeman Gas
What do you like about our products and services?

Attentive to the needs of the customer.

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.C. Superior Plus Propane
What do you like about our products and services?

Timely

Report a concern   April 12, 2026 — Rated 10 out of 10 by T.W. Superior Plus Propane
What do you like about our products and services?

I am able to speak with a knowledgeable and personal individual (Denise) to answer my questions and have my refill scheduled. The delivery driver was very professional and respectful of my property.

Overall, Superior has ensured that I have propane fit all of my needs.

Report a concern   April 12, 2026 — Rated 9 out of 10 by Nettie Oberdorf Phelps Sungas
What do you like about our products and services?

Employees friendly and helpful!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Neil Draisin Freeman Gas
What do you like about our products and services?

Showing up when you say you will be there

Report a concern   April 11, 2026 — Rated 9 out of 10 by J.A. Freeman Gas
What do you like about our products and services?

I have never had any problems with Freeman. Been using them for 20 years. Friendly service. Disappointed they closed Blue Ridge office however.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Marco Lemus Kamps Propane
What do you like about our products and services?

Tech services on time they let me know everything that I need to know and I really appreciate it. The one thing that I don’t like is it customer service on the phone? They said they were gonna call you back and they never do and they put your call and they take the tourist that’s one thing that I will change over. Take a look at it. Everything else look pretty good and I would little.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.G. Mountain Flame Propane
What do you like about our products and services?

I really liked our service person - nice, friendly, knowledgeable

Report a concern   April 11, 2026 — Rated 10 out of 10 by Steve Edwards Freeman Gas
What do you like about our products and services?

Great service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Kathy Keene Rymes Propane & Oil
What do you like about our products and services?

Everything. Your price, your service, your website. Everything! Thank you!


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