What our clients think of us!

Arrived on time and took obvious pride in doing a good job.

I picked Zerorez because of the advertising that you can make rugs look new again. However, that was not the case. In addition the tech missed a spot near the door that had mud stains. It’s wasn’t even touched.

The technicians are very courteous and respectful. The carpet cleaner used is great! I will be asking how I might get a hold of one for myself!

efficiency, no residual powder/debris -- and your man Will is the best!

Technician was great! He came in and got the job done in a very expeditious manner. Very professional and friendly! Will use again!

The service man was very nice and did a fantastic job on my carpets.

Will diffenitely use you all next time. The agent did a fantastic job and was very courteous. 👍

Carpet is cleaner but wish the crew could comb and re-fluff the fibers after cleaning

Very efficient, professional and communicative.0

You doubled the price of the estimate. Got the feeling that I’d been scammed.

There is a small tear in the arm of my very expensive sofa that wasn’t there before this service.

Carpets look good though

You have great employees: professional, knowledgeable, and efficient. My tech did an awesome job. I was a first time customer, but I plan on using your service way into the future. Thank you!

First- the tech showed up and the first thing he had to do was use the bathroom.
Second- the carpet is new (within the last 4 years) but now has veins in it after it dried. It looks horrible.
Third- I believe for the amount of money we paid there should have been a lot more sq covered. I believe there could have been a lot more done with paying over $500.

No chemicals

Your service agent was provided a daunting task of cleaning what we thought was an uncleanable carpet. He suggested a resolution that would reasonably address our concerns. Although it was expensive, it worked well and we were happy with the results.

Professional

Great service!

Was very efficient and informative on what he was doing. The best thing was that he was on time! He was quick but very detailed. Did a great job, would definitely use Zerorez again.

Your team does a great job!

The technician was very professional did a good job. He has a very nice personality. Thank you.

Floor way to wet

Main thing I like about your product is it really does not leave a residue. I have expensive Carpeting and it looks wonderful when you leave. My carpet fibers stand up as close to new as could be expected.

Technician was great, and answered all of my many questions.

I have a couple shag rugs that I take to Zerorez yearly. I’m always happy with the results. It’s like having a new rug in my family room!!

Once tech determined my husband couldn't be upsold, the tech basically sprayed carpet and sucked it up and left. 35 minutes tops for 3 larger rooms. House smelled like wet dirty carpet.
I had to spend the rest of the afternoon myself with my household steam cleaner getting the carpet clean and then getting rid of the smell. My household cleaner got the carpet clean. My hubby wasn't trying to something nice for me but instead i still ended up doing all the work.

You dead extra work on my carpets and made the whole place smell wonderful.

They were very professional and did a great job in cleaning my carpets.

Professional, thorough, and took a dire accident of two dogs home alone into a pleasant place again!!!

Highly professional and polite

Will is great! Hardworking and achieves results. Thanks!

Your tech, Ron H. Your online contracting, Your follow-up and reminders and advisories.