- Phone: 703-382-1221
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based on 4164 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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Fast and professional service, excellent job!
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The service was EXTREMELY over priced. I was quoted a significantly lower price than what I was charged at the completion of services. The cleaning was very low quality, you cannot tell it was even cleaned.
Thankyou for your feedback and review. We apologize you were not satisfied with your service. The estimate we provide over the phone is based off the information customers provide . Our technicians confirm measurements upon arrival in this case your total square footage was higher than the initial estimate. Once there are discrepancy's our technicians are expected to present the discrepancy and get verbal approval for additional charges. If you have any questions or concerns please contact our office otherwise we look forward to serving you in the future.
Great job on m carpets
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Jade my technician was excellent. Professional, courteous, considerate, and fast. He did a great job.
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Zerorez did an excellent job 0f stripping. cleaning and resealing my tile and grout.
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Jarrett was on time, kept us informed throughout and did a wonderful job of steam cleaning our carpets! Thanks to Jarrett and Zerorez - our carpets smell and look so much better!
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Derek came at the time I requested AND he called 20 min prior to arrival- which is super helpful..He was kind and efficient and really did a nice job. The house feels so much cleaner!
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so quick, and carpet looked so good!
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Jude was amazing and thorough. It was an easy process to book online and communication was great. Second time using this company and would continue.
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Did a great job. Moved plastic floor mats that I couldn’t due to hand injury.
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Excellent customer service, excellent services... thank you so much!
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The technician was not polite and the carpets are still wet.
Thank you for your review and speaking with our team this morning in reference to your service. Give us a call if you need us in the future.
Service technician was very courteous and helpful.
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Carpet cleaning
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Jude was incredible! We had some stains that I had zero expectations of them ever coming out and they were GONE!
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We were thrilled with how our carpet looked after the cleaning. This company really takes the time to do the job well. I would highly recommend!
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I liked that the team member checked on the scent of the cleaner before proceeding to make sure we wouldn't have allergies.
I did not prefer the payment method of the service member typing my card number into the device instead of sending me a link to pay from my own phone or device.
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Price up front
Easy scheduling
Service person was so nice!!
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The tech did an excellent job on cleaning the carpets. It looks new and smells great!
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Technician offered great service in such a short time.
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Reasonable price
thorough job
Polite service. My carpet cleaner was polite, respectful, and quick!
His name was Jared.
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The service and results are great!
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Everything I needed to be cleaned was done professionally.
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efficient,friendly
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My rug gets a facelift every time and stays clean longer than with any other company.
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Fantastic experience! We have been using Zeroez for 5 years. The techs are courteous and thorough and show up on-time. Our most recent tech was Jared. He did an excellent job lifting a few stains in our carpet. He also cleaned tile and grout and the results were amazing. I highly recommend.
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The staff was very pleasant and I’m mostly happy with the results. Some stains didn’t come out
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The technician was very friendly and did an awesome job. I will definitely use you again here in the near future. 😃
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Jared was very friendly and professional.
He did an excellent job and left everything clean and fresh smelling.
I appreciate that the company made sure I knew when to expect him.
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Technician arrived early and went straight to work. Did a great job and achieved the results desired.