What our clients think of us!

I thought the cleaner should of moved & raised lazy boy chairs in living room when he cleaned. They are NOT that heavy and easy to move. He just cleaned around them.

Really appreciate the followup!

The professionalism and took time to discuss my questions. Thank you, I will refer you and use you again.

I appreciate your professionalism, your pleasant way of doing business, your dependability, your commitment to satisfaction. Love the actual product -- the fact that your water system doesn't leave a nasty residue. So far I have used your company twice and have been happy both times with the technicians. They seem to have a good knowledge of the products and the process behind the water filtration system.

The results were beyond my expectations performed in a very professional manner.

Customer service was great!!!!! Respectable and down to earth! Felt totally comfortable just hanging out and sharing stories!

This was the best carpet cleaning I have had done in my home. The black residue that was around the edges of the carpet is gone. The carpet on my stairs is so fluffy and clean where before I thought I would have to replace the carpet. I ran the vacuum before the tech arrived but the process yielded about a medium size dog of hair from our Lab that had accumulated deep down in the carpet. The carpet smells and looks wonderful. It was not the cheapest but it was far the best.

My carpets came out so incredibly clean! The service was top notch. The process was explained to me. The service man was professional and curtious. I couldn't be more happy.

I don't feel the carpet looks clean. I can still see high traffic areas and stains.

Fantastic job! Thanks for the tremendous and friendly service.

Very courteous and professional service. My carpet looks like new.

Marcus the technician was GREAT. The process to book was easy --

Carpets look so much better and the Tech who was the owner was so nice. Thank you

Stains did not come out- they cam back same day.

The person Vincent Teckenbrock was GREAT. He worked hard. Did a Great job. My carpets look and feel GREAT. The carpets did not take long to dry. I would recommend Zerorez to my friends and family in a heart beat. Thanks. Last name removed

I am very impressed with Zerorez for coming to re-clean a stubborn stain. The company was understanding, quick in responding to my request and thorough in removing the stain. The rep also did some extra cleaning in a bedroom where we had re-arranged furniture. Thanks so much for a great job!

The technician make sure we were satisfied and had me look to see if the stains I was concerned about were gone. I asked him to retreat a spot and he did and I appreciated his willingness to please.

Timely, responsive, friendly, and quick drying!

Very convenient hours for working families.

I wasn't here to witness the cleaning process myself. My mom was the point person while we are on vacation.

Excellent work, and Thomas was a real gentleman. I will certainly use Zerorez again.

Spots in some areas are reoccurring already. Questionable as to what pre-treatment solutions the company is using. The advertising of how great the results are using this company was misleading. Although the carpets are cleaner, they don't look much better in some areas. The technician, Luis, was highly professional and hard-working. He did a great job on the duct cleaning.

Ssrvice was excellent. Easy to schedule,, polite staff.

The service was wonderful and the cleaning was thorough. I would recommend the company to others. We had some trouble spots that did not come clean, which did not surprise me, as some of them were already on the carpet when we moved in to the house. However, one spot was "created" in an upstairs bedroom. I had not been able to vacuum the house prior, as our vacuum had been sent out for repair. In the bedroom mentioned, there is a litter box for our two cats and there was some spilled kitty litter on the floor. I had swept up as much of this as possible with a wisk broom prior to the Zerorez cleaning. Our Zerorez rep wet the kitty litter (along with the rest of the carpet) before cleaning, which is the same practice he used in all other areas of the house. Unfortunately, the wet kitty litter (clay litter) caused a stain on the carpet which I had hoped I could vacuum up once dry. Unfortunately the stain remains and I am unable to remove it. Does Zerorez have a specific spot removing cleaner that might work on this stain?

Many area of the carpet was still very wet 12 hours after it was cleaned.

Marcus is a great guy!!!! Love everything about your company and have already recommended you to others.

The technician was on time and so nice and customer service oriented. He walked me through the process and showed me the tools he was going to use. The people before us had a large shedding dog and apparently also a vacuum that didn't work so the brush that they use at first pulled up all that extra dog hair. Now a couple of days after the cleaning the dog smell is ALL GONE! I highly recommend Zerorez to anyone who needs clean carpets!

Not a lot of machinery - no fuss operation. Also, the young man who came was terrific...very polite, very helpful and worked quietly and efficiently....he made everything clear about what he would do and it just all worked really well and the carpet looked very clean and fresh afterwards. I would definitely recommend your service.

We had a few high traffic areas that were dirtier than most of the carpet. Vincent did a very good job of cleaning these areas but they were left quite wet. We spent about 3 hours late into the night soaking up the excess water with towels. We worry about mold and mildew developing in the carpet and padding.Vincent was very professional and courteous. Thank you

Friendly, yet professional/informative service! Gave me the demonstration of the water factor in your cleaning technology! Showed me the crud that was coming out of my carpet. Yeah, no brainer, thanks for coming to the DC Metro area.