Customer Testimonials
Salespeople were very helpful, knowledgeable, informative and friendly. We dealt with two individuals as they work as a team. Brent and James were our sales people. Kerry in finance was very thorough, friendly and informative. Piper, our Service Tech did an awesome job providing detailed explanation of all components and their function. He was able to make us feel well educated on our new MH and comfortable taking off on our first adventure. He was patient and continuously asked us throughout the orientation if we understood what he was explaining to us. Would definitely recommend this company to fellow RV’ers! Thanks to the team at Great American RV Superstore!
Fair trade in value, good final price on new unit. Ray Stebbins was great sales rep. Orientation went a little too fast.
It was a great experience all the way around.
Top notch experience
Our salesman Michael Dowell went above and beyond to get us to a happy place. He even came by where we were camped to help out on some minor issues.
The fifth wheel I bought was clean and presented well. Stayed overnight there in one of there clean sites. Would buy there again
Inventory and selection. Friendliness of sales staff
I was able to get an appointment within less than two weeks. The item needed for the repair was unavailable due to the Pandemic. As soon the item was available, my Motorhome was in the bay being repaired. I want to thank the Great American RV Service Department for keeping me weekly apprised regarding the repair and for returning my Motorhome within a couple of days after the item arrived. Thank you guy😊
They have always been good to me from purchasing to maintenance and warranty work . Friendly and an enjoyable experience. Still miss the Dixie name though.
We are very pleased with our purchase. It is a beautiful coach and drives like a dream!
The staff at GARV are wonderful. James was very attentive and timely. He puts the customer in a place where you feel welcomed. The tech staff we worked with, Steven and Chris, was also wonderful and very professional and knowledgeable. Ryan assisted us with financing and was spot on with everything.
I trust and fully expect we will continue witnessing excellent service with our coach.
Sincerely,
Michael and Mechele Singleton
Friendly and very helpful. Listened to what we were looking for
Excellent service
Only two miles away from my home
All good thus far
Great customer service from sales to the technician going over the RV.
Very efficient Sales staff. Quick response on the salesperson and the walk thru person. Friendly and helpful
The entire experience from looking for a camper, deciding on which one, trade in, negotiation, pick up, and finance was great! I would text my sales guy and he would respond back in a timely manner. Will definitely recommend them to anyone looking to buy a camper.
Very friendly and willing to work with the customer.
The service from Levi and Ryan were superb. Couldn’t have been any easier for such a big purchase. I had plenty of questions and they were all answered timely.
Our salesman, Levi W., is very knowledgeable about all things RVs. He gave us a fair price and walked us through the process clearly and professionally. We love our new travel trailer. Ryan in Finance was also very helpful and explained the process through out. We were hesitant at first to make the drive from Tallahassee, but it’s really not that far and we are glad we did!
Knowledge of salesman
Impressed with the genuine and sincere efforts of everyone we met during our initial visit, during the purchase, and during the explanation and demonstration of all features of our new travel trailer.
We saw a lot of Great RV people seemingly in constant motion helping customers, and they still made us feel like we were the most important ones there.
We will recommend you to our friends and new friends we make on the toad.
Since you bought CCRV I don't have any experience with GARV but the service at CCRV has been excellent. Your keeping the staff on was a good choice--from Greg to Scooter to Nicole, Tim and the others, you have a great staff.
Everyone was very helpful and friendly. The service department associate, David, was easy to work with and helpful in any way he could.
From Brian, our "outfitter", to Piper, our service and walk through tech, the service was spot on! We stayed over night to go over the Solitude and found a few things that weren't quite right. Both Brian and Piper were right there to help us out and correct the little things.
Having dealt with another Great American RV here in Florida, we were not sure what to expect driving over to Hammond, but wow, we were both impressed with what we experienced there. I would highly recommend the Superstore in Hammond. I just wish you were closer!
Responsiveness
The staff very friendly and helpful.
Always friendly experience. They get the job done fast.
The staff was very knowledgeable and worked hard to find exactly what we wanted, at a fair price. The people in every department were friendly. I appreciate the time they took to walk us through our new travel trailer explaining every system to us.
Great RV shopping experience! Our Salesman Nick was great!!
Fast and friendly service