Customer Testimonials
The staff was better than great ! We interacted with Mr. Josh Barnhill and Ms Courtney Hartranft and I can’t think of better people for their jobs. I would not hesitate to recommend GARV to anyone and would attach their names to my recommendation.
Rick and Dottie Last name removed
Friendly, knowledgeable staff.
They were right on time they got the job done they did a good job...
We had a great experience with Ben and Nolan. We knew exactly what we were buying and how we could use it to its max.
Friendly folks to deal with our camper repairs!!
Always a great experience. Low pressure sales and excellent service!!
Great customer service.
The service was GREAT. Went to other stores, but this was the best.
Great selection of items in attached Camping World store. Great service at Great American RV.
quality and dependability
Very helpful and understanding and thanks for the time gave us. Thanks to Allen with sales
Everyone is very nice and service department does their very best to get repairs done ASAP. Dana, Alex, Todd and Don are exceptional to work with.
Great customer service. They make you feel like family.
They work with you to achieve goals
I feel your service dept really tries to do their best possible work.
Friendly, professional and helpful.
Service was super. Friendly and knowledgeable salesmen. Would definitely recommend to a friend.
Everyone was very helpful and great to work with.
My first experience regarding and owning an RV. Service Department got on top of the kicks on our 1st trip. Sent service people right away to correct the problems
Clay Pittman was very professional and provided excellent customer service. He was honest and helpful in finding out the answers to all my questions . He tried his best to watch out for my interest and remained with me through out the entire process. I also enjoyed working with the finance lady, Carey. Overall, my experience was great. Thanks
Very knowledgeable and experienced sales and service. I never felt pressured.
The Tiffin Allegro Open Road 36 LA we purchased is well made and will be a pleasure to use. The entire staff were knowledgeable about the product and delivery experience was excellent. We left Great American RV very satisfied and knowing we will have backup if we need it. Thanks to all for a pleasant experience.
Bill & Bobbie Dunbar
The customer service I received was amazing. I had a issue with a new 2022 travel trailer I purchased and the leadership at Great American RV contacted me immediately and made it right and replaced the unit with no questions. I did not expect that to happen but it just shows you how much they care about their customers. They contacted me throughout the process and made sure I was happy and all my expectations were met. Thank you Great American Rv - Grand Bay!! - First name removed
The customer service I received was amazing. I had a issue with a new 2022 travel trailer I purchased and the leadership at Great American RV contacted me immediately and made it right and replaced the unit with no questions. I did not expect that to happen but it just shows you how much they care about their customers. They contacted me throughout the process and made sure I was happy and all my expectations were met. Thank you Great American Rv - Grand Bay!! - Jeremy
Rachel was awesome in helping us find the right camper for us! Preston did a great job on our walk through!
Friendly atmosphere! Great products.
Easy purchase. Robert Sellers was very knowledgeable and helpful. Orientation was great.
Everything.
The wait time for your repairs are long. Yet, your employee in your service department ,Miss Logan, has made your company repairs less painful. She goes beyond the norm with keeping me in touch with any progress on my bus while in your shop . She is very curtious to me and still shows a strong loyalty to your company. If I were your owners I would see that she is given a strong pat on the back and maybe some sort of additional compassion for her efforts!….. First name removed wynne
Great service! Levi discussed my service needs and marked each one with blue tape. Will the service tech was very knowledgeable and addressed each issue with me personally. I have never had a better experience at an RV dealer and will return in the future.