Great American RV SuperStores
10241 Destination Drive
Hammond
LA 70403
United States

Customer Testimonials

Report a concern   February 9, 2022 — Rated 9 out of 10 by Rachel Ann Rados Great American RV Superstores
What do you like about our products and services?

Once Chris joined the team things started going smoothly. This rating is based on all the work that was done once he took over my account.

Since purchasing my RV from GARV in March, the Delivery and Service teams had me really questioning my purchase. Everytime I called for something, I was taken care of and then didnt hear anything back for weeks. When I would call to follow-up, it was someone new and I had to start from scratch again.

So when I turned in my unit in December for warranty and service, I was really worried. But Chris was fantastic with timely texts and updates (which is all I really wanted, I was not in a hurry to get the RV back... I just wanted to know how things were going) and he was very helpful. When I went to pick it up, everything was done and I feel MUCH better about future interactions with GARV.

Report a concern   February 8, 2022 — Rated 10 out of 10 by D.B. Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Everyone wonderful - Mark is the and an amazing asset to you business.

Report a concern   February 8, 2022 — Rated 10 out of 10 by K.O. Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Rayna Berry was very helpful in ordering the parts we needed. The company, Vanleigh is hard to get ahold of so she was diligent. Great customer service.

Report a concern   February 8, 2022 — Rated 10 out of 10 by Norman J Loustalot Jr Great American RV Superstores - Hammond
What do you like about our products and services?

Our service advisor is Ms Logan and she does an excellent job with keeping us informed when we bring our RV in for service. The whole process is handled well from check in to pickup.

Report a concern   February 8, 2022 — Rated 10 out of 10 by M.A.M. Great American RV Superstores
What do you like about our products and services?

Danny in sells the most professional person I ever dealt with buying RVs he followed up on everything even called me yesterday to see how my experience wise he’s at the Grand Bay store I have recommended neighbors that are looking for an RV to go see Danny he’s the best to deal with can’t thanks him enough for all he’s done thank you Danny and the team at Grand bay

Report a concern   February 7, 2022 — Rated 10 out of 10 by D.D. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Working with Daniel was good, a fair person and a low pressure sell. The price was okay but it could have been better. I found the same trailer in other areas for as much as 2 to 3 thousand dollars less. The finance person was a bit pushy on selling gap insurance and an extended warranty plan but not too over the top. Josh was the most accommodating tech and very friendly, but one of the other technicians didn't seem like he enjoys his work very much. Overall we are pleased.

Report a concern   February 7, 2022 — Rated 10 out of 10 by Phillip Ingram Great American RV Superstores - Calera
What do you like about our products and services?

So far so good with the camper issues getting fixed.

Report a concern   February 7, 2022 — Rated 10 out of 10 by Christopher Pate Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

The Jayco jay feather is amazing! The sales team was superb. They definitely went out of their way to ensure I got my camper

Report a concern   February 7, 2022 — Rated 9 out of 10 by D.B. Great American RV Superstores - Hammond
What do you like about our products and services?

The manager texted me every week to let me know what was happening.

Report a concern   February 7, 2022 — Rated 10 out of 10 by T.M. Great American RV Superstores - Grand Bay
What do you like about our products and services?

after having a major issue , i was quickly assisted and helped with problem, i have purchased and am very happy with service from company. One bad egg does not define everyone, i have very positive satisfaction and appreciation for quick response to the people that go above and beyond to help and make things right.

Report a concern   February 7, 2022 — Rated 10 out of 10 by Thomas Tedder Great American RV Superstores - Calera
What do you like about our products and services?

Very thorough and helpful. Roy was basically available 24/7 through the whole process and answered any questions I had.

Report a concern   February 5, 2022 — Rated 10 out of 10 by D.L.D. Great American RV Superstores - Hammond
What do you like about our products and services?

It was a great Experience, first I was dealing With Janna. And Never could find exactly what I liked.
Then I came back about 6 months later and Ray Stebbins was Awesome showed me everything I Suggested that I wanted. Some were out of My Price range. Then I found a used 2017 Redwood. And am Completely Satisfied and Ecstatic to Get My Fifth wheel. Moved, setup, and enjoy.
Thanks so Much To The G.A.R.V. Team for all the Patients and Time with Me and helping me to Finf The Right One
Sincerely D.Duke Sr.

Report a concern   February 5, 2022 — Rated 9 out of 10 by K.G.J. Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Quick in and out this time.

Report a concern   February 3, 2022 — Rated 10 out of 10 by R.H.G. Great American RV Superstores
What do you like about our products and services?

Great inventory display, organized nicely.

Report a concern   February 2, 2022 — Rated 10 out of 10 by H.L.H. Great American RV Superstores
What do you like about our products and services?

Your service department at the Hattiesburg location is amazing. Ms. Nicole was awesome to work with! Very knowledgeable and professional employees.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Sara Little Great American RV Superstores - Calera
What do you like about our products and services?

Everyone was very helpful and knowledgeable.

Report a concern   February 1, 2022 — Rated 10 out of 10 by M.K. Great American RV Superstores
What do you like about our products and services?

very professional

Report a concern   February 1, 2022 — Rated 10 out of 10 by W.L.H. Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Great service!

Report a concern   January 31, 2022 — Rated 10 out of 10 by R.C.J. Great American RV Superstores
What do you like about our products and services?

The people are great. Dan, Trent, Dixie, Nicole. They really made us feel at home. Dan came in on his off day to help send me off. Great group!

Report a concern   January 30, 2022 — Rated 10 out of 10 by D.L. Great American RV Superstores- Tupelo
What do you like about our products and services?

The employees are friendly, informative, and helpful. Not only was the salesman excellent but the technician was helpful in showing how everything worked. Employees need to be praised are Tommy, Ricky from Memphis, and Dustin.

Report a concern   January 30, 2022 — Rated 10 out of 10 by J.Z. Great American RV Superstores
What do you like about our products and services?

Employees were very helpful & friendly.
Took time to explain my questions I had. They were very busy!

Report a concern   January 29, 2022 — Rated 10 out of 10 by T.W.B. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Great service from qualified techs and the best service crews. They keep you informed every step of the way from start to finish. Their sales reps are very knowledgeable of their many brands and so helpful to the customer in chosing the best camper for their needs. This company will continue being our go to place for camper needs for sure and we recommend them to others every opportunity we have.

Report a concern   January 29, 2022 — Rated 10 out of 10 by Robert D Briggs Great American RV Superstores - Hammond
What do you like about our products and services?

The service department has always been great.

Report a concern   January 29, 2022 — Rated 10 out of 10 by R.J.B. Great American RV Superstores
What do you like about our products and services?

Excellent staff, thank you!

Report a concern   January 28, 2022 — Rated 10 out of 10 by R.H. Great American RV Superstores - Memphis
What do you like about our products and services?

The Tiffin Phaeton is a great Motorhome

Report a concern   January 27, 2022 — Rated 10 out of 10 by Quality Contractors of La Llc (Shannon Champagne) Great American RV Superstores - Hammond
What do you like about our products and services?

The service team was extremely helpful.

Report a concern   January 27, 2022 — Rated 10 out of 10 by Joshua Shaw Great American RV Superstores - Calera
What do you like about our products and services?

Very professional, easy process.

Report a concern   January 27, 2022 — Rated 10 out of 10 by B.J.R. Great American RV Superstores
What do you like about our products and services?

Michael is Service was the best!!!

Report a concern   January 26, 2022 — Rated 10 out of 10 by T.D. Great American RV Superstores - Memphis
What do you like about our products and services?

excellent service from caring people

Report a concern   January 26, 2022 — Rated 10 out of 10 by E.J.Z. Great American RV Superstores
What do you like about our products and services?

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