Customer Testimonials
Shawnee is awesome. Even though our service didn’t go quite as planned Shawnee made everything great. Just the updated communication keeping us informed eased any anxiety created from delays. I would highly recommend this dealership for service. Josh and Shawnee will surely take care of you. I have relayed this to Ty, Grand Designs Regional Service Manager as well. Thanks everyone
After Hurricane Ida our 5th wheel was in need of repairs. We brought it to Great American RV. The service manager, Alex was great. He took care of everything including the interaction between insurance company. All parts were ordered and the repairs were worked on. He even kept me updated weekly until complete. Thank you, Alex.
Everyone was very helpful and professional. Highly recommend!
Everything
I like the sales person Sarah Brookes, but I don’t like the motorhome
Our salesman, Matthew Justice, understood our needs and was very helpful in finding the travel trailer that was just what we need. I highly commend him and recommend him for anyone looking for an RV or travel trailer.
Maria was very good, had knowledge of units and very pleasant to work with.
Courtesy and professionalism of the staff and employees stands out. Special thanks to sales rep James Whatley for guiding us through the buying process.
Even though took a month for service to be completed checking and all the staff very helpful !!will definitely come back for service here
I had an electrical problem with my rv and Great American RV sent a man and fixed my problem and for that I will ever be grateful to Great American RV in Tupelo MS.
Everything Thank you all for you kindness and patience.
I like the service of being updated on the repairs of our RV every three days. Y’all service writer, Brie is very professional and knowledgeable on the rv’s. Our salesman, Nicholas checked up on us several times to made sure everything was alright with our new motor home. Everyone we have had contact with at Great American RV in Breaux Bridge has been very professional and courteous.
Great Customer Service, met all of my needs and more!
Customer service
Great products
Clean facility friendly service and they keep you informed
They are nice to work with and very helpful.
We love our camper
I have in enjoyed the layout. The sell man Adam was awesome he took us around and then if we asked to see something else let’s explore. Then when we received our camper the young man that explained everything answered all our questions. When we left the dealership we knew we was to go camping and know how to setup
Quick courteous service. Work was done very professionally and motorhome was as clean when work was completed as when I arrived.
I appreciate the service technician working my rig in for annual inspection due to a mix up in dates on my part. The team is working better now as a whole compared to a year ago. Thanks for improving customer service.
The service I’m not happy with but Megan was a great help.
very good quality
We have purchased and traded many RVs through the years, and I can honestly say that our experience with Great American RV in Defuniak Springs, Florida was amazing. Everyone went out of their way to help us from sales, service, and financing but I want to give a special shout-out to Ken in the service department who went above and beyond to help us.
The initial question was based on my most recent experience (which was amazing); however, all previous experiences with the serivice department have been horrible. I had to pick up my after a few weeks because service has not been completed. Sometimes, two weeks pass before my unit is even looked at. Surely, there is a better way to operate.
David is a super quality salesperson. He represents Great American RV in superior ways and inspires trust, confidence and integrity. I really appreciate David’s helpful attitude and will refer friends to your company because of his professionalism.
Rob, our technical support representative, did an excellent job of walking my wife and I through the complex systems within our AirStream Classic. He gave the basic information about the trailer and also offered many tips from his experience that proved invaluable. Today in winterizing the trailer I called him and he patiently explained each step of the process. He also gave helpful safe driving recommendations that proved beneficial.
The manufacturing companies you represent can take pride in your dealership for your excellent service.
Thanks
Ron Johnston
The used trailer matched the description the salesman gave me. So we are very happy with our purchase.
Staff very helpful and knowledgeable. Motor home was back in amount of time they told me I could expect to get it. If their issue when picking up unit they work to correct it before you leave.
My appointment was on time. Service work was done in a timely manner. Danna was my service tech. She was professional and friendly. The next day I received a follow up call to make sure I was satisfied.
The Tiffen Wayferer was the perfect RV for what we need. Staff was extremely helpful, and courteous! The accessory store had everything we needed! I may add that Janet was especially knowledgeable, could answer all of our questions, and was thorough throughout the whole process!! Great Job
Great American RV has a huge selection of RVs. Polite and friendly staff with on site financing. Huge service area. And Is convenient to interstate 10. We bought our fifth wheel new at the Defuniak Springs Florida Location. Stan Harris was our salesman he listened to our needs and absolutely nailed it. We love our fifth wheel and when it’s time for a new one we will be back at Great American RV.
Happy customers John and Renae