Zerorez Puget Sound
11807 NE 112th Street
Kirkland
WA 98033
United States

Client Testimonials

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.B. Zerorez Puget Sound
What do you like about our products and services?

The work was very thorough and well done. The technician was polite and professional. Thank you for the good service.

Report a concern   November 27, 2017 — Rated 10 out of 10 by J.H. Zerorez Puget Sound
What do you like about our products and services?

Good customer service. Friendly technician; honest about my what I didn’t need.

Report a concern   November 27, 2017 — Rated 10 out of 10 by P.K. Zerorez Puget Sound
What do you like about our products and services?

Technician was prompt, thorough and very courteous.

Report a concern   November 24, 2017 — Rated 10 out of 10 by R.R. Zerorez Puget Sound
What do you like about our products and services?

Service was good and on time very polite and professional Tom was very polite

Report a concern   November 23, 2017 — Rated 10 out of 10 by A.W. Zerorez Puget Sound
What do you like about our products and services?

It was easy to book an appointment with the customer service representative. I received a call three days prior to service for window of service. On the day of service the service rep called to let me know I would be hearing in an hour from the technician as to when he would be arriving at our home. The tech did let me know when he was on his way. The tech explained the process, was personable and did his job with a smile. I will use Zerorez again. AW

Report a concern   November 22, 2017 — Rated 10 out of 10 by M.M. Zerorez Puget Sound
What do you like about our products and services?

Max was great! He very clearly explained the process to me, answered my questions and focused on my objective. He worked quickly and was very thorough. The couch and chair looked much better when he was done and I was so happy to have it clean again!

Report a concern   November 22, 2017 — Rated 10 out of 10 by A.B. Zerorez Puget Sound
What do you like about our products and services?

The punctuality and Professionalism. Thank you. Oh and that their are no harsh chemicals.

Report a concern   November 22, 2017 — Rated 10 out of 10 by H.R.D.P. Zerorez Puget Sound
What do you like about our products and services?

Great service!

Report a concern   November 21, 2017 — Rated 10 out of 10 by A.M. Zerorez Puget Sound
What do you like about our products and services?

I was impressed with the customer service we received from Zach, he was polite and informative and most important not pushy with products. Our bedroom carpet didn't turn out as good as I had hoped but I believe it is due to the quality of the carpet we installed. All other carpet turned out great.

Report a concern   November 21, 2017 — Rated 10 out of 10 by F.F. Zerorez Puget Sound
What do you like about our products and services?

Fast, reliable, no residue. No chemical smell after you guys left. Reasonable prices although I did take advantage of a promotion. $25 for a hallway didn't seem excessive to me.

Report a concern   November 21, 2017 — Rated 10 out of 10 by A.C. Zerorez Puget Sound
What do you like about our products and services?

It was done very quickly and the carpets dried out in a couple of hours. There was no strong odor of chemicals and the technician was efficient and knowledgeable.

Report a concern   November 21, 2017 — Rated 10 out of 10 by P.S. Zerorez Puget Sound
What do you like about our products and services?

Your technician was friendly outgoing and he's truly what made the experience so nice. He did a fabulous job on my carpets super excited to have my family here for Thanksgiving with my house so nice and clean!

Report a concern   November 21, 2017 — Rated 10 out of 10 by B.C. Zerorez Puget Sound
What do you like about our products and services?

I was impressed with the follow-up calls in advance of the appointment. Especially on the day of... Both the scheduler and the technician kept me informed about their arrival.
The technician was courteous, efficient and informative about the process and other features available. This is consistent with the recommends of my sister!

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.B. Zerorez Puget Sound
What do you like about our products and services?

I like the professionalism and friendliness of the staff. Also, the fact that no harsh chemicals are used and the results are excellent!

Report a concern   November 20, 2017 — Rated 10 out of 10 by M.P. Zerorez Puget Sound
What do you like about our products and services?

Fair price, excellent product and awesome staff

Report a concern   November 20, 2017 — Rated 9 out of 10 by G.W. Zerorez Puget Sound
What do you like about our products and services?

Love the way the cleaning process is done and would not want to go with anyone else. Everyone is professional from scheduling personnel on the phone to the technician.

The main feedback for me is that I feel that I pay more than necessary due to the actual square footage that is cleaned. I have large area rugs in every room and therefore only small strips of carpet are cleaned. Yet I still pay for the multiple full rooms. Both times I have used you the technician is here to set up and cleaned up and leaving within an hour.

Thank you!

Report a concern   November 20, 2017 — Rated 10 out of 10 by J.D.S. Zerorez Puget Sound
What do you like about our products and services?

Great customer service. No chemo odor from cleaning. Reasonable cost.

Report a concern   November 20, 2017 — Rated 10 out of 10 by C.B. Zerorez Puget Sound
What do you like about our products and services?

Mike did a great job explaining the process and doing a very professional job-thank you

Report a concern   November 20, 2017 — Rated 10 out of 10 by M.F. Zerorez Puget Sound
What do you like about our products and services?

Collin did a great job, was very polite and communicative. Thank you!

Report a concern   November 20, 2017 — Rated 10 out of 10 by L.P. Zerorez Puget Sound
What do you like about our products and services?

Young man was helpful. Ask questions, demo some ideas and did not push
too hard on selling more services.

Report a concern   November 19, 2017 — Rated 10 out of 10 by W.M. Zerorez Puget Sound
What do you like about our products and services?

Everthing went fast and Colin did a great job.

Report a concern   November 19, 2017 — Rated 10 out of 10 by J.P. Zerorez Puget Sound
What do you like about our products and services?

Very friendly, courteous, informative and professional technician. Did a great job.

Report a concern   November 18, 2017 — Rated 10 out of 10 by E.K. Zerorez Puget Sound
What do you like about our products and services?

Very impressed!

Report a concern   November 18, 2017 — Rated 10 out of 10 by D.F. Zerorez Puget Sound
What do you like about our products and services?

Every contact with the company from the initial call to schedule the date to contact with the technician was great. They were all pleasant, positive and professional.

They kept me informed of when to expect him and I appreciated that very much. It was easy to plan my day.

The carpets turned out beautiful!!!

Thank you

Report a concern   November 18, 2017 — Rated 10 out of 10 by K.F. Zerorez Puget Sound
What do you like about our products and services?

Actually, I'm not really happy with the job. The cleaning looks very uneven, as if some sections weren't cleaned. Is there anyone I can speak with about this?

Name removed - Email address removed

Report a concern   November 18, 2017 — Rated 10 out of 10 by L.J. Zerorez Puget Sound
What do you like about our products and services?

He did a great job! And went above and beyond the "call of duty" with our upholstery. I would use you again in a heartbeat!

Report a concern   November 16, 2017 — Rated 10 out of 10 by N.M. Zerorez Puget Sound
What do you like about our products and services?

My carpet looks better than I would have expected. The technician was very professional and friendly. I am very pleased at this point and am hoping that stains won't reappear with time. Thank you.

Report a concern   November 15, 2017 — Rated 10 out of 10 by R.W. Zerorez Puget Sound
What do you like about our products and services?

Technician was on time, did a good job and was friendly. No mess, good results. thanks

Report a concern   November 15, 2017 — Rated 10 out of 10 by D.Z. Zerorez Puget Sound
What do you like about our products and services?

Service was professional and efficient. The carpet looked much better after the cleaning so we were pleased.

Report a concern   November 14, 2017 — Rated 10 out of 10 by T.E. Zerorez Puget Sound
What do you like about our products and services?

Great job no residue on the carpet


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