Client Testimonials

The work done by technician was well done.
The communication part from making sure I received the phone call prior to him arriving, was not handled properly. I had made the request when I signed up for appointment a good two weeks ahead of time, that I would not be home to answer my land line and please use my cell phone number. I stopped by my house briefly, saw I had a message and it was Zerorez office call saying tech would be giving me a call within 30 minutes or so as he was just finishing job. I immediately called to office and listened to all of your what you do that’s the best for the rugs etc.etc. Your spiel is leave your number and we will call you back(which when I made the original appt took over two hours to return) so I hung on for about 10 minutes, told the person answering the phone to please let tech know to call my cell phone as it would take me 10-15 minutes to arrive at my rental. Two days later Un be knownst to me I listened to my messsges and there was a message from tech saying he was at my rental waiting if I had not gotten ahold of your office last minute to communicate this unnecessary confusion he in all rights probably would have left saying I did not show up,
IF YOU USE A FORM TO FILL OUT WORK ORDER ADD AN AVAILABLE SPACE. AT THE TOP OF THE PAGE CALL THIS NUMBER to communicate your arrival time
I know I am in your system with my home number and unless the person filling in the blanks as we talk, if he or she does not write a note on form immediately, this will continue to happen. Answering phones is very stressful, when you having phones ringing all the time.
Just an FYI. THE OWNERS OR MANAGERS need to do every job for day to get a full appreciation of what it takes to listen to the customer

Friendly employees. Great price! Carpets look great!

It works and your people are very kind and informative

The service was outstanding and the products did a better job of cleaning than others that I have tried.

The service tech was in credible

We are very pleased with the carpet cleaning. The technician was friendly, knowledgeable, and efficient. Thanks so much!

The second cleaning did the trick. Carpet looks great!

As a 3rd time user, each time has been very consistent in quality and price

The guy was very thorough, did a great job cleaning our carpet and furniture. We had them come back to clean out our air ducts and were AMAZED at how much dirt had accumulated over the years. We are definitely living in a much cleaner environment. We will use Zerorez again in the future!

At my brothers house with 5 teenagers they get the job done! That’s a lt to ask!

Kind employee.
Good results

Zeroez was wonderful! Third time using them and will continue to do so annually. They leave the carpets looking beautiful and feeling so clean and lush beneath my feet afterwards! The guys were professional, accommodating, friendly and efficient. Great job, thanks again!

Excellent service. Fantastic results.

They did a very thorough job cleaning our carpet and it looks fantastic. We’ll definitely use Zerorez again.

Zerorez really cleans our carpets. Some of which are forty years old. They are able to get out stains and they don’t come back. The people that work for them are very professional yet friendly. I have and will continue to recommend their company.

Always arrive on time and do a great job. This time there were some blood stains on the carpet all came out. Very pleased/

Great service and results

The carpet is so soft after the cleaning.

Devin and Jesse? Did a great job. Devin, very professional. Answered all my questions thoughtfully and gave me confidence in the process. As technicians, were extremely conscientious and detailed. Very happy with the results.

carpet came out better than expected, Ryan did a great job going through the process with me before he started.

Good service

pleasant, efficient techs

TAechnician was very curtious and efficient.

Fast service and super clean carpet

Our carpet is so clean! The technician was super professional and we loved the reasonable price plus getting a discount for a Northwest Harvest food donation. Zerorez is now our carpet cleaner of choice.

I chose Zerorez because I heard their commercials on my favorite radio station, Spirit 105.3. I trust that they wouldn't advertise something they don't believe in. I also chose Zerorez because it would be safe for my dog. I was not disappointed. The rugs look great and the rep (Devon) explained everything he would be doing. It was quick and a great experience!

I like the type of cleaning that is done, does not take long, dries relatively quickly. Dave was professional and informative.

great timing, great customer service, fantastic job.

Thanks for everything.

Efficient, on time and professional. This is my second time using your company and will do so again

I love the job that was done, my carpet looks like new and Dave Lopez explained every process in full detail. I will recommend Zerorez to all my friends and family.

Barbara Stumpf