Customer Testimonials
Juan lets me know when he's coming. When Juan comes, he's always polite and pleasant. He asks me if I'm having any problems and tends to any if I do.
Generally always satisfied with the product. Maybe not perfect but good! However our representative/technician is superior! Raises the general score and we certainly hope we can keep him!
Your company saw to my needs and concerns with kindness, compassion and professionalism.
Patrick and Travis were fabulous, they put my mind ease . I can't say enough good things about these two gentlemen. Thank you for all your help in my situation.
I have the greatest technician, Wadean Barnett.
I have always been satisfied with the service.
Terrence ALWAYS provides Excellent Customer Service with a very refreshing "I Care" positive attitude. He is very friendly, polite and professional. He represents your company is the very finest ways possible. Don't let him leave the company!! He is a winner! I sure do appreciate the fact that he comes to help us. He is dependable, trustworthy and a really great guy.
Thank you Terrence! Great job - as always!
Marc and Susan Muller
On time and very detailed and efficient.
Matt is a great informative worker who is always doing a great job!
Excellent technician
Excellent ontime service !
Friendly, knowledgeable and professional staff provide excellent service and results!
Timely, efficient and effective,
Our tech is very thorough and courteous. Always addresses our concerns without hesitation.
Professional, courteous and listened to issues
Brian, our technician, is always very friendly and will go out of his way to accommodate our schedule if needed. We used Terminix for our home in GA and we're so happy we chose them again to take care of our place here. They have always been great!
all appts are scheduled and are easy to change if needed. technician is very knowledgable and readily willing to answer questions. bill paying is easy through terminix site.
Ibrahim is always thorough, courteous and professional. He’s always willing to answer any questions that I may have regarding the service and provides recommendations when and if necessary.
Great tech always taking care of our house and communicates well.
We appreciate how well you communicate with is
good job done
Rafael is terrific
Our technician is great! He always notifies us when he is coming and then when he is in the way. He tells us everything that is going on.
Great service. 10/10
Always here when you said you would be here. Checking everything and taking care what needed to be done. Always giving a accurate report that could be understood. Friendly service.
Nice employees. They come on time and listen to what you need done.
The young guy, Brad Smith, that came out to do the pest control service recently was AWESOME. He texted that he was on his way, I texted back that I would be home in 30 minutes. Then he went the Extra Mile and called me. I asked him if he could spray for spiders in our outside pavillion. He said absolutely. He did that and saved me a lot of time because I was going to try to do it because we are having a big party with lots of people that will be outside on November 7th.
He did way more than most people would.
He is a Great Example of Over the Top Customer Service.
Plus he waited for me until I got home to confirm what he did, and he did other things that he didn't have to do in normal treatments.
Promote him and give him a Good Raise, plus a Big Christmas Bonus.
Take care of him he does an AWESOME JOB!!
Name removed
5814 Oakmoss Trail
Spring, TX 77379
Phone number removed
Continuity with my service rep. Don’t want any changes in the future.
OLiVER!
Great customer service and professional!
I have always had great customer Services and complete follow-up when they complete the job. I would always recommend Terminex to others.
The primary reason for the feedback is our technician Jalen. He did a very thorough and professional job. But he was also such a pleasant young man. Wh thoroughly enjoyed our conversation with Jalen. Kudos to Jalen. Terminix should hire more like him. His customer focus speaks well for the company. Please let Jalen know about our feedback also.