Customer Testimonials
Very professional and efficient
Excellent customer service, outstanding communication. Kind, patient, respectful, very. Thank you Bob.
I have used Terminix for many years and have been very satisfied with the level of service and professionalism of their technicians. I like that we have the same technicians for a long period of service, so they can get used to the house and its pest control needs. On the few times that I needed a callback, it was easy and quickly taken care of.
Great service!
Salvardo Vargas employee of Terminix completed all my work around my house with all the sprain did a very good job
Michael Harris stopped at my door to introduce himself and ask if we had any pest problems. We talked for a couple minutes and the he went on to inspect every inch of the outside of my house. When complete he again stopped to inquire if we had any problems inside he was very courteous and professional. He is the reason I give a rating of 10 +.
BUT
Michael also told me that my contract with Terminix includes an inspection of my entire attic. I have been with Terminix since 1987 and never heard of this before. I later received a message of an appointment in three days. Too early. When we arrange a time I will take a selfie of myself on the inspectors phone to insure any photos he shows me are of my house and not ANOTHER attempt to get me to pay a small fortune to treat my house for invisible termites.
Joel does a great job in taking care of us and delivers 5 star friendly service. He knows his stuff and works hard at resolving any issues, which usually means offering preventative measures.
Awesome service!
The technician was very personable and knowledgeable.
The technician is fantastic, and the service takes care of any problem I have.
I could not ask for better service than what George Delgado consistently provides. He's fantastic; the best.
What isn't fantastic, though, is your affiliation with SMAC. I have had several problems with their exceptionally poor record keeping. (It's truly a stretch to call it that.) In a nutshell, they have claimed three separate times that I have made late payments when the reality is that I am on Autopay (and I have the monthly paperwork to prove it.) My numerous phone calls to them to set this straight have been EXCEEDINGLY frustrating. After my most recent go-round with them, I googled them--and what an eye opener that was! It turns out that this type of scheme is their specialty. Various Better Business Bureaus have posted serious and firm warnings about them and their "procedures" which align perfectly with what they've pulled on me. I will be contacting the BBB myself to add to the litany of complaints. Surely there is a better financing company for a reputable business like Terminix to be affiliated with. Frankly, they shouldn't be known as SMAC. They should be known as SCAM!
Timely, effective treatment inside and outside the home.
Happy with the promptness of service and the service personnel Unsure whether I am bedbug free after two service calls. Still spy a bed bug every couple of days.
I can always count on reliable and professional service.
Technician text me prior to and after the appointment with info, times and results.
Thanks
My technician John is wonderful. Before him I had Chris. They tell you everything they're going to do and if they find anything . I would not trade terminix.
Matt is my Terminix guy and he always checks in with me before he starts to see if there is anything I'd like addressed. Great service!
Charlie is very thorough, and he is the best!
He knows his job
Terminix did a great job responding to our concerns regarding billing. They patiently worked through a conclusion to the matter. Our service technician Brian does an outstanding job and we are very happy with services provided, and customer service provided by Terminix.
Wonderful service and great first interaction with technician.
John always arrives on time and he asks me if there is anything specific I need done before he starts. A lot of the time I don’t even have to mention something, he just takes care of it. On top of that he is always very friendly.
I don’t really have any issues with bugs but I know if I did I can call and it would’ve handled which is nice knowing it can easily be taken care of.
our technician always does a great job
Because of them taking care of my place like it was there place that is want I like about terminix
Always get a call and arrives on time. Does a great job.
Technician Amir Kurtovic always calls in advance of his visit to let us know when to expect his arrival. He always arrives at the time specified. He explains what he will be doing. Afterward he goes over what was done and what he has found. He is knowledgeable and very pleasant and I would say a very good "face" for Terminix.
Always will stay with you. Good product. Kevin is our best technician. Product and staff keeps us on schedule. Kevin is a professional connecting with us on arriving and needs for home maintenance.
On time, friendly, professional. And with our ongoing treatments insects are almost non-existent around our home.
My tech, Dave, is consistent, courteous and professional.
I like the services that Terminix offers.
My Terminix guy is always on time, knowledgeable, and helpful.
We really like our technician. He has a wealth of knowledge about pests and explains it well.