Customer Testimonials
The tech, Kauric Lopp
Good service and excellent customer service
Your serviceman was efficient, conscientious, and personable.
He did a good job and, once he was done, he let me know he didn’t see anything of concern on the outside of our house.
Good communication, friendly and thorough servicemen. It works!
Always on time, dose a great job always call before.
The technician was prompt and efficient. I was not home at the time, but I could see that he had eliminated the cobwebs on my patio, and he left a detailed description of the work he had done. Unlike some of my neighbors who are bothered by ants, spiders and mosquitoes, I am free of all those pests.
Mr. Lewis is a very polite and thorough fellow. A true credit to your business. He calls and/or texts before he visits. My only recommendation is that his phone number should show up as "Terminix" on my phone. I tend to "blow off" unknown numbers.
I have had your services for as long as I’ve been in this home and prior to this time I had services in another state through your company.
I currently have the Termite plan, the scheduled bug eradication program, and the Exclusion program.
As recent as a few days ago, and within one week, I have had both the termite inspection and the bug eradication, every three months, program.
The staff has, since I’ve lived here, typically had numerous technicians, and that is not what I like. I prefer to deal with one technician rather than being rotated out to another technician. So for the Last three years, I have had the same technician, and in this case, both technicians regarding the Termite and bug program have been simply outstanding in their customer relations as well as their attention to my problem/perceived problems.
Now about my Exclusion program I had that inspection and notes were made and he was going to submit those for repair, but I have not heard back from him or anyone representing the company to tell me that they would come and fix the problem. So that is yet the only problem that I have had and say the last three years.
Yes, I have told many people about your services and at the same time I get what feels like numerous companies, ringing my doorbell, wanting me to employ them and their services for the same type of treatments.
Additionally, these companies are being generous with their willingness to have me as a customer and they are cheaper than you are, but I am stuck in my ways and I am loyal to a fault.
The one thing that I could say that would make me not give you an exact 10 would be the fact that in the last 3+ years, I have asked about the termite bait stations that are put into the yard/in the ground and they have yet to be installed.
Now these Termite bait stations in order for me to get those installed. I had to fill out online a request to have them installed, and I did sometime back, but have not, even though, I have asked the various people who have been to my home representing Terminix about the bait stations and they put it in the report stating my request and my interest in getting those installed, especially whenever the email indicated that I would not be charged since I am already a contracted termite inspection customer.
Pardon my inability to get these terminology exact but that’s the best I can do for you right now.
Respectfully,
First name removed
Chelsea took the time to explain some questions I had. She was very thorough and did a great job. You can tell she really loves her career.
The person who comes out is friendly and helpful. The treatments help to keep pests under control.
Looked online for a pest company to take care of yard and home.
Jon is always on point. Excellent job
Dylan shows up at time promised and keeps my house pest free. He explains the treatment applied before he leaves.
Have a fairly new pest control technician and needed to review some oddities about my property service. He was very respectful and I look forward to having him treat my home for many years to come.
Derrick Morrison is the best service tech!
The Terminix Man did a nice job spraying for the ant problem I had! He introduced himself and told me what he was going to do! Thank U! (Although this was a week later after I called in w/the biggest ant problem I’ve had in years!) thank U! Mrs BJ Born
always friendly and professional service
Amazing Customer Service ‼️🇺🇸
Meet scheduled appointments on time. Notified of each treatment time and date in advance. Jason is always professional.
Urban Farmer...he's the best never over sells and is honest as can be. I trust him throughly
The same service person we always see is exceptional...sets the standard of excellence.
The technician was respectful of our home and was pleasant to talk to.
It was apparent that our technician had expertise in explaining the pests found and the treatment process.
The technician treated our home and yard with care.
The technician arrived right on schedule and he gave a heads-up text before arriving at our home.
The service was completed efficiently without us feeling rushed.
The technician answered all of our questions and explained what to expect after the carpenter ant treatment process.
Michael performed very well. Completed everything that was promised.
Follow up service
Ed Joyner is always on time and respectful of our property. He notifies me of when my service date and time is. After the service he lets me know what treatments were done and if I have any questions.
I like the lady that did the work
Services are usually pretty good for the outside, however some areas were missed, as far as brushing the spiders and webs. Maybe a new, stiffer brush is needed. I also took a couple of pictures of certain areas.
They do a great job for us, very professinal. We're very happy with the wortk your folks are doing for us!
Thanks
Brian Corry
No complaints, every thing was fine.
Great response from residents!