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Client Testimonials
Lance was great
Painless, no surprised on the bill. Very professional.
Working with the managers to remedy my issues, thanks.
I was actually surprised when the manager called me this afternoon on behalf of my survey, I didn’t even know what she was talking about.. I swore I clicked 10. Everything is fine, the cleaning was great and the staff who was in my home was very friendly and knowledgeable in what he was doing. My apologies.
Spoke with Rachael, the 8 I previously gave was for pricing and she let me know we would receive a discount off future services. By no means was the 8 intended for her or the cleaning crew that came out. Everyone has been wonderful, just broke my budget, but the clean looks wonderful.
Kevin was extremely friendly and knowledgeable. The carpet, including the stairs looks great and smells clean. Our couch no longer smells like a dog!
My service tech, Nate, was great. He was friendly and efficient. From arrival to departure, it only took him 1 hour and 10 minutes to do 3 rooms. My carpets look new again. I am very happy with my service. Thank you.
The vent cleaning process worked great and the Tech was able to show up great before and after photos that made it clear that this was something we really needed to have done.
On time, through, decent prices.....awesome job! Catpets are clean and fresh!
Loved the product and our carpets look so new!!! The worker was very friendly and gave us many options and was very helpful with explaining everything to ensure we fully understood what was going to be happening!! Thank You very much and will definitely use again in the future!!
Seth was professional, conscientious and thorough. It was very convenient to book everything online and I was able to get service almost immediately.
Donna, who provided service for me, was fantastic. She was very friendly, assessed my needs quickly, and got my carpets really clean.
Your staff member was very polite and knowledgeable. She went above and beyond for my experience.
The technicians were great.
The workers are very friendly and co-operative with home owners requests. Your home has a pleasant smell instead of strong cleaning chemical smell on completion. The final step using the large fan for drying is so helpful. Everything can be back to normal in a few hours. I am definitely pleased with results.
Response time to a problem.
Easily to schedule. Technician was prompt and courteous and personable and professional. Our carpets look great! We inquired about possibly getting a chair cleaned and the technician was very honest that it likely would not be successful due to nature of stains being body oils. We really appreciate that and will be using this company in the future. Thank you!
All went smooth. Worker was very polite and diligent
My carpet looks brand new! I guess I did not realize how much everyday wear and tear makes your carpet change color. Now we have a bright carpet and it lightens our house!
Non-chemical cleaning, competitive pricing, intelligent and friendly scheduling, professional and prompt on-site cleaning.
Carpets smell fresh. The service was quick.
had the air duct cleaning, upholstery cleaning, the carpet cleaning and ceramic tile/grout cleaning and sealing done. I am happy with the way everything turned out with all of the services. Additionally the technician was wonderful to deal with. I will never use another company for any of my needs.
This was our 2nd experience with Zerorez and it was just as good as the last one from Nov 2019. Lance, our tech was absolutely the best. Zerorez is lucky to have him as an employee. He is professional and very attentive to the customer’s needs. He is not pushy as he explains all the Zerorez options.
Spots came out. Quick and easy
The representative did an excellent job. She was so concerned to do a good job. She worked very hard and removed some spots other carpet cleaners could not remove. I don't know how she did all that work, but I am very happy with the job.
Job well done
Great price, on-time, professional employee.
Service was able to work around the dates I was available. Technician arrived on time and called about 15 minutes prior to arrival and had me evaluate the rugs after they were cleaned.
The technician spent time on trouble spots.
Dave was a 10

Service is wonderful; very informative and knowledgeable. No rushing to get the job done. Out to please and put the customer first. Thank you!