Customer Testimonials
They were so nice & friendly from sales , finance to service dept
Every person we've worked with has just been wonderful. C.J., our receptionist, just couldn't be friendlier. James, our salesman, listened well when we told him what we were looking for. We looked at 22 different trailers in our online search, yet James was able to show us a used camper on the Alpin Haus lot that turned out to be the perfect fit.
Don, our rv tech, has spent an incredible amount of time with us discussing parts, upgrades, and general camping experiences. How great to have a person who actually camps in this role!
John listened when we asked him to treat us as if we'd never camped before and spent nearly two hours on our walk-through! We've been camping for 17 years, yet took MANY notes.
Kyle has helped guide us through the financial steps and we can't wait to finalize things next Tuesday.
These five people have made the purchase of our camper exciting and memorable.
We appreciate the thoroughness of the service department in confirming the operation of all mechanics on our purchase and the comfort of an indoor walk-through experience on a stormy day.
We bought our first 5th wheel from Alpin Haus in 2006. Unfortunately, we followed another brand to Albany RV and will always regret it.
great service always get me right in. Staff is professional Brian is always great.
The staff is very professional. They keep you informed about your repairs. Do their best to get your repairs done on or before scheduled time. I highly recommend using them.
The folks at Saratoga Alpin Haus were friendly and helpful throughout the entire camper purchase process.
two top pool people came to my house to solve my water problem
AND THEY DID
Robin Kappler
Great customer service techs that care and are so helpful.
Very professional staff. That’s the place to go to for all of your rv needs. The waiting room is great, their store. What can i say the place is amazing
Very courteous and responsive. Helped us through the whole process. No surprises.
Very helpful staff
Alpin House had exactly the boat I was looking for and my sales rep Josh was great to work with from start to finish... and Brendan did a very thorough with me and showed me all the fine details about the boat.
Big Thanks to the team!
Art cooper and the team made it a simply and easy process, they made the 5 hour round trip drive worth it.
So far so good!
The sales portion with the representative that I used was pretty darn good, however, communication with Service after the sale has been less than stellar, although most situations are resolved slowly, you could use a little improvement in that area.
We arrived early for our forever warranty and their service department accommodated us immediately. We were very appreciative. Everyone we dealt with were very efficient!
Friendly bunch
Service has been super helpful after the purchase. Even when our first (of 3 from you) was an entry level, low cost trailer you stood behind the product, and us, with the manufacturer. Scott Arminio has been a great guide along the way even when he had to hand us off to another salesman, in Amsterdam, to purchase the Tiffin Allegro we chose.
Very professional
This is the place to go to if you want an RV. The staff here treats you like family and they went above and beyond in the purchase of my new Jayco RV. Asa, Keith, Dan, Kellie and everyone else that works there thanks and keep up the great work!
Everyone has always been very friendly and helpful. Love the convenience of being close to our home.
Everyone was extremely pleasant and helpful. Our sales rep Patrick was very friendly and knowledgeable!! He took the time to explain things and make sure we were happy with our options. Excellent service!
Mike and his team always understood the need and timing for the repairs.
Had to have some repair work done on my heater and there are very kind, professional, and competent. Resolved my problem quickly. Excellent experience. This will it be the place I will always use. Thanks.
Being treated with respect and empathy by staff that cares and strives to make Camping fun! Everyone was nice and took the time to work with me to establish a relationship with your company. Roy and Shawn were the guys I worked with and they were awesome
Very informative and patient with our specific requests. Knowledgeable on all aspects of purchasing a camper.
Great sales experience..prompt and easy transaction..
I love the service provided by Alpins. They are very reliable, they are prompt on time all the time. The staff is very friendly, helpful, and understanding of one's needs. I would recommend them to my family and friends. Thank you Alpins.
I have been to a lot of RV service centers. This one ranks at the top!
Service department was able to help us in a very timely manner!!
We bought a new camper after several years with our trade in. We had some issues with the new trailer that turned out to be things we did not know how to do. They showed us what to do and we were on our way quickly.