Customer Testimonials
Best service dept
We brought our camper in for service and they did a great job on the repairs. We were kept updated on the progress. They did their best to get us out aas soon as possible.
Excellent salesman, Don was amazing. He was very accommodating and helpful. The entire staff was really friendly and always trying to assist us in having a Very Positive Experience at Alpin Haus. We will highly recommend Alpin Haus to everyone!! Thank you all for your support, patience and assistance.
The O’Rourke’s
Service listened to our needs He communicated very well and kept us informed while we waited,
Very friendly service and knowledgeable sales staff. Easy experience from start to finish!
Everything from beginning salesman, walkthrough of camper to finance. Wonderful experience.
Service is prompt and I get an appointment when needed and at reasonable cost. Service techs are friendly and accomodating
We had to bring in our RV for some repairs that were out of our wheelhouse. We were given a quote, a day when to drop it off, and all went very smoothly. An electric and plumbing repair. The price we thought was fair, no surprises! Smooth and easy, don't find that to often, AND on time!!!
Thank you
Great customer service, very communicative and all around fantastic team to deal with
People are helpful and friendly. I have had several problems with my new boat and they have gotten me in and out quickly, fixed the problems and given me extra help that wasn't covered by warranty but they wanted to make right.
Great communication. Great service. Best service experience we have had in years.
The Service team did great warranty work, and the office team were very friendly and full of good advice. There is a decent sized store as well to pick up some essential items.
thank you
Very good
Great service, Help us find the right camper were looking for everyone was helpful.
Nice people there to help us in all departments. We traded our old RV for smaller new RV. They made us feel comfortable.
Everyone is always accommodating.
Everyone is very friendly and helpful...very professional and knowledgeable too. Great experience with both sales and service. Highly recommend!
Prompt service. Convience of scheduling.
Great service from your service dept as it has always been. I had a recall for my pontoon boat that was quickly taken care of.
Thank you
You had a camper I fell in love with. Everyone who we dealt with treated us well. Made the purchase experience so easy.
All the people that I have talked with have been very helpful and pleasant to work with.
Friendly & courtesy service. Always willing to help. The Grand Design product is the best.
The inventory is priced to purchase but what really makes this dealership better than most is the after the sale care the service department provides. Personally I had 2 vent fans break one in warranty the other just out. Dave went right to the manufacturer of the unit I purchased and the manufacturer agreed to provide me with both slightly upgraded fans and some labor to boot. I thought I might have to contact GD but this service department works hard for the customer especially if you provide the documentation and photos they're on it. I'm not saying that I got in and out the door with no fee but they do take care of their customers to the best of there ability.
That Mike in service, he’s a hoot!
The repair work on our camper was done in an outstanding manner . looks as good as new.
We love the technician Jim who cleans our pool weekly. He is so polite and knowledgeable about our pool and pump. He is the best !!!
Mark and Cindy van Voorst
Process from start to finish went very smoothly. No pressure, answered any questions we had, since it was our first RV. Everyone was friendly, and very helpful. Love the model we chose, and looking forward to many great years ahead!
I had done a lot of research to find my next camper and I already knew what I wanted. When I searched the web for models in stock near me, Alpin Haus in Amsterdam was the closest. (Still a 110 mile ride). I called the store and explained that I wanted to look at a specific model and wanted to confirm it was there before I drove up. I quickly had someone on the phone who walked outside and verified there was one on the lot. After my drive up I was greeted by Charles, the salesman. I explained the situation and he brought me out to see the model I had researched. He showed me around it and then asked if I wanted to see similar layouts in other price ranges. I looked at about 8 more and I stayed with the one I originally chose. Charles was awesome and not pushy. He knew I had done research and was just there to help.
When it came to the financials, Jim was just as awesome. He handled almost all of the transaction via email and phone, and when we arrived to pickup our new camper, it took about 5 minutes of signing and we were done. No hidden changes, no crazy pressure for aftermarket stuff. Just hey thanks for choosing us and we hope you love your new camper. It was truly a pleasure to buy from them. I highly recommend
All the people that we talked to at the dealership were incredibly helpful throughout the entire process. We had done a lot of research and have heard from so many other people how their various dealerships were so difficult to deal with. We did not find that to be the case with AlpinHaus AT ALL! From our initial conversation to the trailer being delivered to our home, the process was easy, enjoyable, and I can't stress how helpful and nice these folks were to us.
Very helpful, professional and responsive team.