Customer Testimonials
We have been very unhappy with Alpin Haus over the past few years. We could not get calls back to open or to close our pool so we called Perry Pools and he was here immediately.
We called Perry Pools to open our pool this year to find we had a leak in the liner.
We were forced to call Alpin Haus expecting much aggravation. As expected, we did not receive any phone calls returned, so my husband decided to go to the store.
He was pleasantly surprised to talk with Rich V., who immediately started the works to get our pool up and running a few days earlier than expected. Thank you Rich V.
Great product and service!
Great service and customer service people.
Good honest people, always helpful.
Alpin Haus in Amsterdam is always a pleasure to work with. We have been happy customers since 2017 when we brought our Tiffin motor home to them for service and maintenance until we sold it a few years later. With our positive experience with them, we confidently purchased our next RV from Alpin Haus Amsterdam. From our salesman, Don T., receptionists, service representatives and technicians, we will continue doing business with them as long as we camp. We live closer to the new store in Middletown as well as other dealerships, but Alpin Haus Amsterdam will still be our place to go.
As busy as it was at Alpin Haus that day, we are incredibly thankful to Theresa for doing all she could to help us get our trailer into the shop for service immediately with our latest problem. She kept us updated on everything that was happening as we waited in the comfortable sales department lounge. It was Ryan, the technician that found the exact cause of the serious problem and fixed it within a few hours. It was such a relief to know that we could now enjoy the rest of the camping season.
I highly recommend Alpin Haus Amsterdam for purchasing, maintaining, fixing and even storing your RV. Happy camping!
Loved that Mike was not pushy and asked me what I wanted and what I did not want, so he did not waste my time or his showing me things that i did not want. I would recommend Mike to everyone. Keith was right on point in the finance dept. and Ed was great showing us everything on the camper.
Steve Quill salesperson went out of his way to accommodate us very knowledgeable and efficient. All staff including service, finance and front end work together as one to provide a painless and easy purchase
Competent and professional
We were able to make an appointment right away. They worked on our trailer when they said they would. Communication was excellent along the way. All of these things should happen but unfortunately don’t at other RV dealers.
I was very pleased with the new location. The staff was eager to assist me with my search for a travel trailer. My two children were gifted Teddy bears from the welcome desk which I thought was a nice touch. Asa was a great salesman who made the whole process of trading in my trailer, and getting me and my family into a brand new unit super easy. I have already started spreading the word “Go to Alpin Haus, and see Asa”
The Yamaha Service Department and Brian Barnes are excellent. Recently gave extra effort to solve a perpexing issue with our boat and got us back on the water!
From our Tiffin Coach to the support we get - Alpin Haus is very professional and there for us when we have any questions/issues...dave
I like sea doo and I like the prompt service.
Very thorough in over view of the camper. Knowledgeable and Nswered all concerns.
Mark R. Exceptional, in his walk-through. Informative, attentive, knowledgeable and made our walk through a breeze.
Products are fairly priced. The parts and service personnel are extremely knowledgeable, helpful, and friendly.
The only place to go for all your RV related needs.
I recently stopped in to store my RV for the year and the entire staff could not have been more friendly and helpful. I felt completely welcomed and even though I have no prior history with dealing with them, I know they will take good care of my RV in storage.. It's just a feeling that I had when I arrived there..AND I live on Long Island so my camper is far away from me. Thank you for being so wonderful!
Good people and great service
The attention of the customer service to make things easier for the customers, I will be a repeat customer
Very friendly and efficient staff! We were on the road, 1000s of miles from home, and they got us in and out quickly repairing our AC leak. We will consider Alpine Haus inventory when we are ready for our next rig.
Very flexible employees who go out of their way to help you.
Everyone was super friendly and knowledgeable. The service advisor kept me informed throughout the repair process. The final invoice was exactly as what was quoted. The showroom was clean and welcoming.
I purchased my travel trailer from them a few years ago and I’m still happy with all aspects of their business model.
The mechanic did a great job too. So many times you have to fix what was fixed. Not at Alpin Haus. Awesome people.
Thank you.
Rob who is the Service Shop Foreman is the most knowledgeable and helpful guy!
Bring you to only the campers that are of interest of you.
Working with Steve Frania has been fantastic. We knew what we needed when when beginning our search, and Steve took-in everything before discussing specific models. There was no pressure to look at anything that didn't fit our needs.
I have purchased a Spa, Boats, Snowmobiles and other products from Alpin Haus. The Sales & Service has always been Top Notch!
Friendly service. Fair prices. Usually take care of what you ask them to.
EVERYTHING WAS GREAT BUT 180
MONTHS PAYING ON A CAMPER IS CRAZY FOR PEOPLE UP IN AGE LIKE 60,S
ITS NO TELLING WHAT COULD HAPPEN DOWN THE ROAD AND THE MONEY YOU WASTED .
ITS A GREAT PLACE AND I WOULD DEFINITELY RECOMMEND IT TO MANY PEOPLE.
THANK YOU
Service is the best from Kingston to Syracuse!
Helpful and knowledgeable.
Driving from Michigan on our way to Maine with 5th wheel in tow we experienced a major mechanical failure. A broken leaf spring bracket. Rick, aka off-season Santa, as well as Jennifer and other impressive staff went out of their way on a Friday to improvise and fix the problem. Even though they were super busy and booked out over a week, the team bent over backwards to help us get back on the road safely! And not at “emergency” pricing but at a reasonable cost. Thank you for your outstanding service!
Brian Barnes was great at keeping me informed and got me out of there quickly and under budget.