Customer Testimonials
It was very easy to make an appointment. The employees are very accommodating and professional.
Great selections
Everything is professional and it was a pleasant experience. This includes sales, parts, finances, and the tech folks that prepared my new 2024rL..
It has been a pleasant experience
Superior customer service
Caring service and fair prices!
We like the service . When we call we get answers and they are very helpful.
Great techs. Complicated work done well. Some things were diagnosed incorrectly. Having a new coach doesn’t get you out of constant repairs from day one.
Steve Frania was great to work with. Everyone is very friendly.
Vary good quality products and excellent customer service experience
I think Alpin Haus is an excellent company to do business with. I think that their products are as good as there are in the RV business and they care about what they see. They also care about the people that they sell to!
Very good service
Good service
I like your friendly and knowledgeable staff
Very easy to work with very responsive and I feel priced fairly
So far so good Brian in service was very helpful he gave us multiple options and he was super easy to deal with.
Very pleasant and easy to work with
Efficient and friendly
We purchased our Jayco RV from AlpinHaus in 2022. Their Sales and Service staff have always been exceptional. Most recently, we had issues with our Dometic Air Conditioning unit and the toilet. It was frustrating as the issues occurred on our first outing of the Season in July. I called AlpinHaus from the campground and advised of the situation. They requested I drop off the unit upon our return and they would address through warranty with Jayco. It was not easy for us or AlpinHaus but true to their word, they worked the issue and did the right thing along with Jayco. The AC unit and toilet are being replaced under warranty and without cost to us. Although it took time and effort and caused us to cancel our August trip, I can’t say enough about this high level of service and commitment to the customer by AlpinHaus. They are exceptional in every way and I highly recommend. My sincerest thanks to everyone at AlpinHaus especially Matt and also Amanda for doing the right thing, working the process and supporting their customer. Thank You!
Fast reliable services.
Hopefully you fixed our refrigerator.
Very professional and friendly staff.
Service department in Oak Ridge is always great. I would highly recommend.
The entire Heck family should be proud of this establishment. It is MORE THAN 10 STARS.. The service department goes out of their way to make sure you leave not only happy but, TRULY DELIGHTED..😊 Special thanks to Scott and Jim. Both, exemplary employees…
We brought out 2024 keystone cougar in for some maintenance under warranty....
Missed having trailer around, 1 month for repairs...but now back to 100%
Staff was great!!!! Very knowledgeable and friendly.
Good service on time and easy access to the site.
Good and i recomend it to anyone guys are really good.
Mike and Kyle and Chris are all amazing
They talk to you like real people and not just a sale!!!! We are so happy for all our new adventures we are going to have
Recently purchased a new fifth wheel from AH. Had a great experience with Mark from sales, Keith from finance and everyone who help from service and parts. We were treated like family!! Had our first campout this past weekend and new camper did great! Mark from sales listened to what we wanted, and the camper was very comfortable. We have planned several trips going forward. Thank you all at the Alpine Haus! Andrew and Sharon Martino.
Our salesman was knowledgeable and made the shopping process fun.