Alpin Haus
PO Box 859, 1863 State Hwy. 55
Amsterdam
NY 12010
United States

Customer Testimonials

Report a concern   June 14, 2025 — Rated 10 out of 10 by D.C. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Your service tech and scheduler were outstanding.

Report a concern   June 13, 2025 — Rated 10 out of 10 by John Elnicki Alpin Haus RV of Amsterdam
What do you like about our products and services?

The Alpin Haus people were very friendly and easy to work with.

Report a concern   June 13, 2025 — Rated 10 out of 10 by D.A. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Everything plus when do out call the work is done well

Report a concern   June 13, 2025 — Rated 10 out of 10 by Harry Downing Alpin Haus RV of Amsterdam
What do you like about our products and services?

Friendly people, do what they said. Especially Theresa in service.

Report a concern   June 13, 2025 — Rated 10 out of 10 by D.M. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Services & products are outstanding!

Report a concern   June 13, 2025 — Rated 10 out of 10 by R.G. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Love our Grand Design and Don Terpening is probably the best salesman we have ever felt with. Service dept has been very helpful

Report a concern   June 13, 2025 — Rated 10 out of 10 by K.W. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Great easy service and accommodating for pick up and drop off before hours and after hours for service. Good information and responsive

Report a concern   June 12, 2025 — Rated 10 out of 10 by James Klena Alpin Haus RV of Amsterdam
What do you like about our products and services?

Awesome service department!!! Thank you Rich and Theresa.

Report a concern   June 11, 2025 — Rated 10 out of 10 by Charles Hassfurter Alpin Haus RV of Amsterdam
What do you like about our products and services?

Service on our brand new cougar was fast and the staff and technicians were excellent. We only used our 2025 camper 2 times and had problems with it.

Report a concern   June 11, 2025 — Rated 10 out of 10 by Keith Crane Alpin Haus RV of Amsterdam
What do you like about our products and services?

From the welcome in to meeting with the knowledgeable salesman made it comfortable doing business with this dealer. Our finance manager did a great job and the service tech for our walk through was very thorough! It was a great experience all around.

Report a concern   June 11, 2025 — Rated 10 out of 10 by A.K. Alpin Haus RV of Orange County
What do you like about our products and services?

Great camper and great prices

Report a concern   June 11, 2025 — Rated 10 out of 10 by N.S.R.L. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Brian continues to be awesome!

Report a concern   June 11, 2025 — Rated 9 out of 10 by Denise Szarek Alpin Haus RV of Amsterdam
What do you like about our products and services?

Prompt service and attention to detail

Report a concern   June 11, 2025 — Rated 10 out of 10 by J.W. Alpin Haus RV of Amsterdam
What do you like about our products and services?

The staff is always friendly, helpful, and honest. They are very knowledgeable about products, services, and camping in general.

Report a concern   June 11, 2025 — Rated 10 out of 10 by Richard Filkins Alpin Haus RV of Amsterdam
What do you like about our products and services?

I like the way everybody treats us so nicely and that they always answer all our questions and don’t make us feel dumb when we can’t figure simple things out! Espresso shout out to Eriich and Dave in service and to CJ at the front desk for our Warranty work and to our salesman Don!!!

Report a concern   June 9, 2025 — Rated 10 out of 10 by Ronald Waskiewicz Alpin Haus RV of Amsterdam
What do you like about our products and services?

Wow!! What an outstanding experience. Going through the sales cycle with Mike Pritchard was effortless. He wasn't pushy and listened to our needs and matched the proper unit. Even after the sale was completed, he followed up during the demo period to see if we needed anything. He is definitely an asset to the Alpin Haus Team. Working with James Bearcroft to finance the unit was perfect. He explained all financial aspects of this transaction with ease. We never felt pressured, and all our question were answered with precision. The finance portion was effortless. John Driessen demoed the unit. He went over all aspects of our new Solitude and was very attentive to our questions. John stayed with us during the entire process and engaged the service engineer when certain items needed attention. John also is making all arrangements with the service department regarding any outstanding items.

I want to give a THANKS YOU to the entire Alpin Haus Team for making this significant purchase effortless and pleasurable. We give your team an A+ for this experience.

Report a concern   June 8, 2025 — Rated 10 out of 10 by J.M. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Josh Deul and the whole team were amazing!

Report a concern   June 8, 2025 — Rated 10 out of 10 by B.H. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

We were very pleased with the service and the staff. They addressed all of our concerns in a timely fashion. Jonathan is very personable and very helpful.
Thank you.

Report a concern   June 8, 2025 — Rated 10 out of 10 by T.H. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Very professional and willing to work with the customer.

Report a concern   June 8, 2025 — Rated 10 out of 10 by R.P. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Great location

Report a concern   June 8, 2025 — Rated 10 out of 10 by Daniel Nault Alpin Haus Marine of Amsterdam
What do you like about our products and services?

From dropoff to pickup all went as expected...no surprises. Ed Stern, Service Advisor, was exceptional. Thanks

Report a concern   June 8, 2025 — Rated 9 out of 10 by M.A. Alpin Haus RV of Orange County
What do you like about our products and services?

Very professional, the service department was giving timely update's, when parts for my 2013 5th wheel where out of production they offered different solutions to fix the problem at a reasonable cost.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Eddy; 2014; Family; Trust/Tst Alpin Haus RV of Amsterdam
What do you like about our products and services?

Everything is good, except the coverage on the Reflection. Issue here is the countertops are so thin that when exposed to the cold they delaminate. Grand Design should stand behind their product and offer a fix that is permanent.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Phil Isom Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Great service as usual! Whole team is professional & couteous!

Report a concern   June 5, 2025 — Rated 10 out of 10 by Frank Clemente Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Great products (Barletta Pontoon Boats) and a super high-quality service department as well. They go above and beyond to ensure the customer is satisfied and taken care of.

Report a concern   June 5, 2025 — Rated 10 out of 10 by M.B. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Fast service and they keep you up to date on what is happening when your camper is there for service.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Bonnie Harney Alpin Haus RV of Saratoga
What do you like about our products and services?

Beautiful

Report a concern   June 5, 2025 — Rated 10 out of 10 by Russell Zelman Alpin Haus RV of Amsterdam
What do you like about our products and services?

great product line, nice upbeat parts, services great job, Dave has really pulled service to the full extent of manufactures which makes repairs complicated.

Report a concern   June 4, 2025 — Rated 10 out of 10 by A.S. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Wonderful service!! Better than any other dealer we have been to ! A Special shout out to Dave in customer Service in the service dept. Very professional !

Report a concern   June 4, 2025 — Rated 9 out of 10 by S.S. Alpin Haus RV of Orange County
What do you like about our products and services?

Everyone has been super-helpful and friendly, the salespeople, the finance guy, the service department. The only glitches we've hit have to do with the quality of the product/camper and the supply chain. We've been waiting too long to have our warrantee repairs done due to the lengthy process.


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