Guest Testimonials
Helpful friendly staff,, Clean, popcorn was great and movie seats very comfortable!
Easy to buy tickets, though I miss buying tickets from a real person.
The theater is clean.The staff are very friendly, respectful, helpful and attentive.
Great service and experience!
Movie was 10/10 movie theater is 8/10 could be cooler temperature but other than that love this movie theater
Great food choices and drinks. Love the reclining seats with tables.
Great theater. Friendly staff.
Clean environment
Nice and clean.
Great service.
Close to home.
Good snacks.
Easy to use
Everything!!
Love the venue and the rewards
Always a great experience, facilities are well cared for and maintained.
Ease of checking in to purchase tickets
Reclining seats
It’s comfortable and clean
Great movie theater
5 dollar Tuesday, make your own popcorn and drinks, friendly workers, cleanliness
Everyone was so nice to use
Everything about it
Quality Service
Comfortable
Clear picture
Good sound
Miss the live bands on Saturday nights
It was a complete night - movie, eats, drinks & music.
Bring back the pink panther and aardvark cartoons before each movie
Clean theatre comfortable seats and offers are always nice
I had a small issue, but Christopher helped out immediately and got it taken care of! Great customer service.
Comfortable environment
After my wife and I had a less than ideal experience going to see a movie at The Grande, I gave a somewhat poor score in the feedback survey. The next day, I received a very nice response from the theater manager, who expressed his apologies for our experience there. I’m impressed that he took time to review and respond to my survey. I will be happy to give The Grande Theater another try soon. Thanks!
The seats, the staff was friendly, theater was clean and I patronize Santikos solely for movies because of their charitable work.
Comfort
The IMax theatre was great, the Specials are great as well for movie lovers
Love the new renovations! I used to come here as a kid so I’m happy they are keeping the theater updated
As a loyal long timer customer, I genuinely appreciate the friendliness, for the most part, of the staff. When I called customer relations to get credit for my purchase for the Avengers: Doomsday, last week, the employee was very helpful and patient. I sincerely appreciated her patience and help on me getting my due loyalty points for my purchase. In addition, I love what Santikos gives back to the community. This is so vital. As the community generates the business for Santikos and it's ethically right and inspiring to see a theatre chain "give back to it's community" which has allowed the business to thrive for so long. I respect how Santikos gives back to the community, etc. It's beautiful. Being in a movie theatre, sharing a common interest in a certain genre of movie, brings people together and when I see Santikos giving back to the community, it truly makes me have so much respect for what it stands for. I could go on and on, but my sincerest compliments to the organization of Santikos. Keep up the great job! : )
Good seating and view of screen
Everything