Guest Testimonials
comfortable seating, clean
The whole experience at santikos is always amazing
I don’t know
Nice people! Quick service! Clean cinemas! Comfy chairs! Great AC!
Bradley made it his mission to make sure he understood my disappointment and the root cause of it. He got to the bottom of why I was unhappy and offered compensation.
The only critique that I have is not having a men’s restroom close to the IMAX Theatre, but other than that, the auditorium are always clean. The staff is always friendly always a 10 out of 10 experience for the most part.
Really nice theater and great seating. I like the self serve popcorn machines too.
All was good except 3 of our chairs did not work
Amazing
Clean building and courteous staff
Comfortable seats
the updated seating is AMAZING!
First time seeing the self-serve popcorn and drinks. Popcorn was fresh!
Never had a bad experience at any of the AMStar theaters I go to. It's always my top pick and the theater I will go out of my way to go to because I love it so much.
Everything was fine!! I paid online and it was very easy.
Staff is great
I'm just glad we still have a movie theater in Alexandria! Just like the mall if we don't use it we will lose it!! Support your hometown!!
Staff was very courteous and helpful. Concessions were very clean. Menu had many options. Theater was clean and comfortable
I love this theater so much. Staff doesn't micromanage you and they usually stay on top of everything(this was like the ONE time they ran out something(butter in the popcorn machine but who cares because that like once In a blue moon!)) and might I add, this is the most comfortable theater to be in as all screenings come with recliners! This will always be my go to theater, especially with their pricing!
I always love coming here. Its like a 2nd home.
i love the santikos theater in lake mary good prices good atmoshere
Everything is always great
Professional and friendly services. Clean theater and nice seats
Clean theater, good service, great movie
Check-in process and the reward program. Tuesday movie saver
The theater is always clean, well kept, the staff is super friendly, the lines are crazy fast, the bathrooms are spotless, prices are solid, I have ONLY had perfect experiences at the Grand!
The ease of purchasing our tickets and the location of the theater. Nice theater. Love the points to get free items for the family. Clean.
The facility is always clean and the customer service is great!
All the staff were very attentive and friendly, and we loved the movie—what a pleasant place.

All the self serve stations and reclining chairs