Guest Testimonials
The people were very friendly and greeted us throughout each stage of our experience. The reclining chairs were comfortable. My only issue is that as a handicapped person who uses a rollator, I had to walk a long distance to get to my seat and the ramp going up to the seating area is fairly steep. I typically enjoy going to the AMC theater because the handicap seating is in the rear of the theater and much easier to get to. But for the most part, it was a very pleasant experience.
Great seating, clean theater with many additional entertainment areas
The employees. They are amazing!! Very friendly. They smile, they make eye contact. Not to mention they had to show me how to use that stupid machine that isn’t needed just to get our tickets.
Shame I had to cancel but Santikos understood and approved my refund
I enjoy the recliners. Note the recliner in my chosen seat did not work so I changed seats
Very good experience and employees were respectful.
Comfortable seats and nice staff
Clean and cool
Fast service and not crowded
Free drink!
We enjoy going to the movie at Embassy. Sure wish there were more new movies coming out, but that's not your fault.
Great environment!
Staff service, quality of IMAX and reasonable price
As an adult I really enjoy having an alcohol beverage while enjoying the movie that’s a plus .
I love the rewards that’s also I plus because I constantly use them I have never gone to another theater because of these benefits. I love how I get the information when a new movie is coming out on the app. I love the reclining seats. The staff is always good I love that ya serve food.
Love the seats. Visual and audio quality are always 5 stars. Overall, there was nothing about my experience that I *didn’t* enjoy!
Everything
The theater is clean and has a good variety of movies. Staff was helpful. The only thing that I wish you would do is accept cash. I hate having a lot of small charges on my card. One for the ticket, one for concessions. I would prefer to pay cash.
Clean theater. Excellent customer service at concession. Safe environment.
Theater is clean, customer service has always been on point.
Good service, nice atmosphere
Beautiful theater, comfortable seating, good choice of concessions.
It was a great experience and the place was great too. People working there were very nice and friendly enjoyed it.
Nice big clean theater. Friendly staff
We love going to the movies !!
Enjoy watching newest movies out sooner!!
It’s a clean and comfortable building. It’s nice to have a “nice” theatre so close to where I live.
From the cleanliness of the theater, to the staff, I had an enjoyable experience.
Everything!! The customer service, the food, the comfort of the theater seats, the ease in purchasing the tickets, and the cleanliness of the theater and bathrooms.
The manager and his assistants were very friendly and helpful. Likewise, they expressed genuine enthusiasm about the film we were about to see. I appreciate the Tuesday deals, and the "last showing" that is only five bucks. Also, I make the effort to see classics and retro favorites. Getting people back into theaters can't depend entirely on blockbusters that require a big screen experience. We need reasons to experience all manner of films, including more intimate films -- so that visiting our local theater becomes a favorite pastime. That's the way forward.
location, service
The customer service experience and how it wasn’t too busy. The environment felt great!