Guest Testimonials
They were very nice and helpful. Since I booked the wrong seat, they were allowed me to exchange my tickets. The theather was cleaned and restroom were too. Enjoyed the snacks and the time we was there as well.
The theater is clean. Good movies and times. The family discounts on tickets and food are the only way my family can come. The food is great. Seats are comfy. Family bathroom is so helpful since I have a boy and girl. Love the summer free movies and kid pack. It’s my favorite theater.
Everything
Great customer service, friendly and professional
Military appreciation day, a clean theater
Love the theater but my only complaint is that every time o go it is hard to find a soda machine that gives the right mixture. It’s almost always not enough syrup and all soda.
Everything!
Easy to purchase tickets and comfortable chairs in the theater
The drink selection. And the deals certain days of the week have
Overall, I love Santikos because of its great popcorn/self serve section!! I certainly would give you a "10" rating if you were to have them at the PALLADIUM AS WELL!! Why don't you????
Also, it would be nice to have ANOTHER SODA MACHINE on the #7 Movie theater side of EMBASSY THEATER! There's only "1" there now with an icee machine. We need another soda machine like on the OTHER side of the theater.
Lastly, we were there to see Mufasa: The Lion King, and theater number 7 was COLD THAT DAY!! You really need to adjust your AC temps so that people can be comfortable while viewing their movie.
Thanks,
First name removed
I am glad you recovered the chairs. A lot better. Also wish you had senior rates on line.
Clean, big venues, comfortable seating.
Love coming to the movie theaters here!
I love it !
Everyone is always so joyful and helpful!
Employees really nice
Ease of transactions.
We love everything about Santikos. We especially like to patronize their theatres since they are so helpful to our community.
Customer service was great. I needed hearing assistance for my mother. They gave me headphones for the movie we were watching. Game changer for my Mom
I like that there is a table to put my drink and popcorn. And that the seats recline.
Everything!!
We always enjoy the Macon theatre. It is always nice and clean. We especially enjoy the rewards earned.
Great customer service and best place to watch movies! I’m definitely going back!
:)
I liked the new reclining seats and also the the self service popcorn area.
I wasn't able to make the showing that I had purchased tickets for due to unforseen circumstances. It's was very easy to communicate the issue and reschedule/refund the tickets to watch at a different time.Good customer service.
Loves this theatre! Great atmosphere and concessions are great.
Friendly, quick and easy
Saw a great movie in nice comfy seats.

It’s clean, staff is very helpful. The seats are comfortable