Guest Testimonials
Although it was inconvenient I couldn’t book tickets online using my complimentary tickets, the person at the counter helped me with no issues.
Very friendly staff!
Always clean and friendly staff
We always appreciate that Santikos has such great facilities and the staff are friendly and helpful. Of course, having options for food and drinks is also a big benefit.
I love, the ease of getting tix; selection of snack foods; seating choices before entering; the wide screens; cleanliness of the theater; staff is always helpful and friendly; movie choices are always diverse; plenty of parking; comfy seats; and bargain prices on certain days!
Convenient to where I live and the theater is quite comfortable.
Well I’ve been going to the Grand for years! I do like the point system now, to receive free stuff.
Thank you
Quite environmentally
Everything
I always try and go to Northwest theater. I love the self serve popcorn where I can butter it myself. The bar is a great add on. The food is really good, and quick. Reclining chairs make it comfortable to watch a movie.
There’s always something good to watch they’re clean, comfortable, the food is good popcorn is great the price could drop down a bite I can’t believe how much it could jus watch a movie but suppose that’s what hard times gets you
Always enjoy my down time at Santikos!
Comfortable seating nice personnel
Didn't have to walk far. The movie, White Bird was fabulous. The recliner seats are so comfortable.
The seats and everything else!
Robert Palacios responded to my complaint quickly and kindly.
The Santikos Cibolo is our go to theater. We go quite often. With your special military Monday and family day on Tuesday, you have made it possible for us to enjoy a day at the movies. We are retired seniors with limited funds for entertainment. Thank you so much, Santikos, for providing such great service to our community!!!
The seating is so nice and the theater is very clean
Friendly service. CLEAN theater and restrooms. Comfortable seating.
I appreciate five dollar Tuesday. And you can be tight when you are retired and I so appreciate being able to go enjoy a movie without paying an arm and the leg. I also appreciate earning rewards that I can redeem for snacks.
Just love it. Seats are great and Tuesday deal suits the aging lady
Seats are great and most staff is friendly! Only reason I didn't give a 10 was the team member we ordered from at the concession stand was not friendly or personable at all. She had her arms crossed with her head down on the counter as we were walking up. She did not even greet us just stared at us and waited for us to start ordering. Said the price and handed us our stuff and then put her head right back down on the counter.
Clean , worker’s courteous, but some seats need to be replaced!
Monday /Tuesday deals
Fast service at counter
Everything. Everyone is Very Polite and Greets You with a Smile
Clean and undisturbed listening.
Kind workers
Easy process
Reclining seats. Convenient concessions. Good location.
The cleanliness and reclining seats!