Guest Testimonials
Friendly staff and clean facility
Customer service was amazing and theater was clean!
The new recliner seating is extremely comfortable.
Always clean, comfy seating& good staff. Thank you!
We love going to see a movie at the Palladium every time we come to visit San Antonio.
Good atmosphere, attentive staff, love the seats and a pleasurable experience.
Refillable popcorn.
It’s so real and bigger than life.
Not the same as staying at home to watch the movies. 🎥
It was a great time! The theater was clean and the staff were very friendly.
I really enjoy the atmosphere there
I love Santikos why because they give back to the people who spend money with them and helps the city
Staff were friendly and guided me to the theater. My chair did not recline like I liked but everything else was great!
Embassy is wonderful! Friendly and professional staff!!!! I had a problem with ticket mistake (my fault, not theirs's) - but they immediately stepped in once they noticed it on check in + got a manager who IMMEDIATELY took care of it while I was purchasing my popcorn and drinks. Lobby, parking lot, grounds, theater, halls and bathrooms clean and neat. LOVE YOUR CHAIRS - the reason why we refuse to go anywhere else, Embassy only for our family!!!!
Theater location is great. Staff are friendly. Like the loyalty program.
I really enjoyed the popcorn dispenser. It was unique and definitely beats having to go back and get in line for a refill.
Seats are comfortable, the place is clean, and the tickets are more affordable than Winter Park movie theater.
The employees went out of their way to find a first aid kit when my daughter needed a bandaid.
The seats are comfortable and it is near home
The facility was clean. Lines didn’t take too long
Great service. The popcorn sizes are appropriate. The pizza was a surprise. Good size for the price. This is what we've been wanting in this area.
The first thing I like about my Santikos experience is the friendly staff, from purchasing my tickets, to my interaction when ordering food for my family. Everyone always has a smile. I really want to give a shout out to the cooking staff, the food is always great. There was this onetime when one of your employees went out of his way to fix a problem with my pizza purchase, by cooking it a little longer, because my pizza slices seemed very soft. He placed my pizza in the stone oven to cook a little longer. That was very thoughtful of him and I thank you for his hiring. Second, your theaters are always very clean and when the show is over, my family and I appreciate how we are met by your staff at the theater exit, thanking us for our visit and wishing us a good day and a farewell. I will always recommend to my friends and family to pay a visit to Casa Blanca theaters at Alamo Ranch and Santikos theaters in general. I thank all your employees for everything they are doing and wish them well. Once again, thank you for allowing me to express my gratitude and have a great day.
Helpful & friendly staff
Premium movie experience
Everyone was very friendly and welcoming. The environment felt welcoming and safe. Nothing better to ask for when wanting to watch movies. I love it here
Everything great popcorn and service
Love
Respectful and efficient
Always great and clean
I like being able to select the movie, date, time, and seating in the theater. The online process is very easy and convenient.
The upgraded theater with recliners is great !!
I’ve been twice in the last two months.
I like that the app works so well. I am sad that the front ticket booth is a ghost town now. At least paint the glass or something it looks abandoned.
Everything
Newer. Not crowded on Thanksgiving afternoon. Comfy chairs and atmosphere.