Client Testimonials
Hi Elizabeth,
Thank you for your time in completing our online survey! I’m happy you're enjoying your massages with us at Elements Massage in Fitchburg. We really appreciate your business and hope to serve you again!
Thank you Elizabeth,
Kseniya
Everything
Brandon is the ultimate professional at what he does. He is amazing at isolating the problem muscle to give it a good massage. The front desk staff are always courteous and pleasant. The facility is clean and has a warm, relaxing ambience.
Farrah was outstanding !! Very kind and professional. Loved her pressure.
Thank you
Jeanne.
Easy to get an appointment. Nice staff and facility. Ann was very pleasant and attentive. She listened well to my concerns. I enjoyed my massage. Thanks.
Fenya was great!
It was my first visit and it was a great experience. Check-in was easy and efficient. The staff was friendly and courteous. Karl did an excellent job and I’d highly recommend him for anyone seeking a professional and talented massage therapist.
On time, very professional and friendly.
Mariana has always addressed my issues, and I come away fully refreshed.
The massage therapist I had. She was very good at her job
Marion is outstanding.
Front desk Gabriella is delightful. Her soft voice is very pleasing.
Location is great
Everyone was very professional and kind. My massage was excellent. I highly recommend it.
Amazing therapeutic massage
Not only is it easy to schedule an appointment, everyone working there is very kind and professional.
My masseur was also amazing and listened to my concerns and needs and provided excellent service.
Kelly is a wonderful massage therapist and our whole family loves her!!
The location is perfect for me and I love my massage therapist, Olga
Peter is excellent. Really skilled, compassionate and professional. Would recommend 110%!
Easy to book, good atmosphere, great staff.
The reception and reception area were friendly and welcoming. Although Kasey did a good job with the massage, there was too much conversation. I tried to mention it to her discreetly, and it stopped briefly but then restarted. I was looking for relaxation and a quiet experience while having the massage.
I would return but probably with a different therapist.
The massage therapist listens to what you have to say and helps aid you through the process. Recommends things you should between visits to help yourself out.
I was extremely impressed by the front office staff. I forgot the other lady’s name but one of them is Nancy. They both just have this way of making you feel like a VIP when you walk in. Nancy is exceptional at connecting with clients.
Val did an outstanding job at my massage. I went in from being desperate because I was carrying a lot of tension in my head, neck, and shoulders. Val worked on these areas a little bit first to give me some relief at the beginning of the massage. I walked out of there feeling so much better than when I walked in. Val’s pressure was perfect both making me feel relaxed but also relieving tension.
After my massage I woke up this morning normally not from my head hurting. I signed up for a 90 minute massage in a few weeks.
Overall every person I interacted with at Elements was professional and showed empathy and compassion. Thank you so much for having same day appointments available where I didn’t have to suffer another day!
Sharon,
First of all, may I say that your kind words have such an impact on each of us! Your feedback was very thoughtful and we sincerely appreciate your kind words. We celebrate your healing with you!
We are so happy that you scheduled another appointment! We look forward to seeing you soon!
Kind regards,
Nancy and team!
They're always really nice and welcoming. It was my gf's first time and I could tell as we walked to our rooms she was a bit nervous, but when she came out she was so overjoyed with how it went with Jlaine. My massage by Susan was great too, but I was already used to the experience at Elements.
The only thing I wish is for a couples massage, you get to be in the same room with your partner. I was thrown off by that when I heard we'd be in separate rooms since I felt a couples massage implied you'd do it together, not separate.
Phil is literally keeping me moving - a great therapist. Front desk staff is friendly, helpful, and always a pleasure to see.
Everyone is super nice, staff, the masseuse I love it there. I’ve been going for three years and I love my masseuse. Also, the new management has really made each room very beautiful and I really appreciate the aesthetics of that.
Both the receptionist and Jlaine were absolutely incredible! Very friendly, attentive, and made sure I was comfortable! I felt so much better after my massage. Thank you for everything!
Joy has the magic touch and always seems to find the right places to work. I love how every staff member tries to make my experience a relaxing one. Thank you!
Thank you for taking the time to review our studio. We are grateful that you have chosen Elements Massage on your path to health and wellness and look forward to seeing you again soon. Don't hesitate to reach out if we can help you with anything else. We hope you have a great day.
Tom was fantastic!
Ben my therapist has been life saving and giving over the past year working with my back and neck pains. He is also very personable and makes the experience comfortable. Element massage also has amazing customer service in front of the house. I can only remember a few names but everyone has been amazing!
Mitchell is an awesome massage therapist.

On time, great communication. Perfect amount of pressure.