Client Testimonials
The office is clean and the office staff have been helpful. Andrea, massage therapist, does an amazing job.
I see Valerie on a regular basis, usually twice a month. She's a great communicator & very good at listening to me about the areas that need working out. She's always making sure that she's using just the right amount of pressure & checking in to make sure that I'm doing ok. I highly recommend her.
availability
Bryan is excellent, room could’ve been a little darker but overall great experience.
I always find relief after every session and love the attention my massage therapist focuses on certain areas where I need most relief as well.
Everyone was prompt and very helpful to accommodate me with any questions I had
Therapist was very friendly and professional answered all my questions will definitely be back
Kudos to Courtney Bayens and my masseuse test who was wonderful and the manager and all who made this possible. It was a wonderful experience.
Listen to my requests and concerns.
great massage!
My therapist Christine does an excellent job. I schedule a monthly 2 hour massage with her and it's always a great experience
Shannon was incredibly professional and intuitive, focusing exactly on the tension areas I requested. The atmosphere was tranquil and clean, making it easy to relax. This is the best way to leave feeling refreshed and rejuvenated. Highly recommend!"
Very professional, friendly & competent
Stephanie is fantastic !
Hi Steven,
Thank you so much for completing our online survey and for your positive review! I’m happy you have been enjoying your visits with us at Elements Massage in Fitchburg since 2015! Please let me know if you ever need anything, I am always here for you. We really appreciate your business and are honored to serve you!
Thank you Steven,
Kseniya
Jordan was excellent!
Had a great massage from Joan! It was just the right pressure and I feel so much better. I don't normally get massages and felt that her gentle demeanor and approach was a perfect match for my needs!
I think it would be helpful to have a better understanding of each massage provider - what they can provide and what they can't. Also, I don't understand why I would need to pay more for one provider over the other. In other massage establishments I've visited, there is a cost for all. I also would have liked my membership to start on the day that I obtained it, not on set days established by the business. I paid for my first visit on the 26th of the month, it should start then? Otherwise, the staff I have met are very nice and provide good information. While my massage provider was good, it was not entirely the type of massage I was looking for. But hopefully in time I will find a massage provider to fulfill those needs or I can work it out with the provider that I had, who was quite nice and I think for the first visit, did her best, not knowing me and all. I do like the membership perks and cost and the fact I can use the membership in many locations, the carry over of paid visits, being able to use what I've paid for additional services, if I have several accrued. Additionally, one other thing that is not great is that if I'm booking a 60 minute massage, i expect to receive the full 60 minutes, not 50 minutes. The suggested Tipping rate for less than 60 minutes, seems a bit high as well, although I hate to have the massage provider suffer for an establishment guideline.
Everyone from the receptionist to the therapist is very nice and welcoming. Karly is the best!
As always, my massage was relaxing and very good. We talked about any problem areas or areas to avoid up front, and the instruction was followed. Pressure was adjusted as discussed.
Cathy did a great job.
Wonderful facial/ products amazing!
The massage felt relaxing and helpful to remove tension and tightness.
I had my very first facial and it was AMAZING!!
I can’t wait to get my next one.
Very friendly atmosphere - extremely clean and making appointments is pretty easy.
Enjoy the whole experience when I'm there in the facilities. Lorraine and Tiffany are terrific!!!!
Wonderful time. The massage was great. I was nervouse at first as it was my first one but the staff was wonderful and informative
Such a wonderful experience. My massage therapist, Mary, asks specific questions each time to understand my needs and ensure she uses the perfect pressure. After an hour my body feels so much better—every visit is truly the best part of my routine.
Cleanliness of your Facilities.
Desk person is very warm and welcoming.
Sasha is 1 of the best!
FRIENDLY STAFF AND AMAZING MASSAGE!
Excellent experience!
The front desk staff was friendly and helpful. The massage therapist was attentive to asking about areas that were troublesome and asking periodically if pressure was okay. I appreciated the recommendations the massage therapist gave at the end of the session.
The staff assisted with finding the right massage therapist to suit my massage goals. Stephanie was excellent and listened carefully to my needs and preferences. Highly recommend!

Really good