Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   June 27, 2021 — Rated 10 out of 10 by R.M. Zerorez Charlotte
What do you like about our products and services?

I did not feel it smell a chemical residue.

Report a concern   June 27, 2021 — Rated 10 out of 10 by L.F. Zerorez Charlotte
What do you like about our products and services?

Staff was professional, on time, courteous and flexible with unexpected need to change appointment (due to power outage). Technician explained everything before getting started, and made sure I was happy before he left. He encouraged a return call to Zerorez if any stains recurred or if there were any problems or questions.

Report a concern   June 26, 2021 — Rated 9 out of 10 by A.J. Zerorez Charlotte
What do you like about our products and services?

Fast and friendly. Carpet looks good and feels much better.

Report a concern   June 25, 2021 — Rated 10 out of 10 by Deloris Long Zerorez Charlotte
What do you like about our products and services?

They came to me to clean an area rug in my garage.

Report a concern   June 25, 2021 — Rated 10 out of 10 by J.H. Zerorez Charlotte
What do you like about our products and services?

Always great service

Report a concern   June 24, 2021 — Rated 10 out of 10 by Aaron Reynolds Zerorez Charlotte
What do you like about our products and services?

Really good service. Got out some stains, but not all. (I have what I think is 20 yr old carpet so I wasn't expecting a miracle). I should get another few years out of the carpet that was done at about 1/10th the price of replacement.
The only peculiar thing was the rug pricing. A bedroom costs half as much as an average rug. I'd rather just take that money and buy a new rug.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Amy McCarter Zerorez Charlotte
What do you like about our products and services?

I wish desperately I could remember the name of our technician that came out b/c he was awesome! Friendly, courteous, and knowledgeable. I had heard advertisements for your business for years on the Matt & Ramona radio show. I love that for once an advertisement was true to its word. Your business is top-notch!! From the ease of scheduling online (as a full-time working mom of 2, it's all about convenience in my life) to the prompt and efficient service we received. I was also so taken by how quiet your machines are! I expected to have my AirPods in to drown out the noise while I worked, but it was hardly noticeable. We appreciated the tarp that was put up around our door while it had to remain open to mitigate bugs from getting in and A/C from getting out. Our carpet is honestly junk (builder grade we intend to upgrade one day), but when your tech was done, he got out 95% of the stains, lessened the one he couldn't get out, and the carpet actually FELT brand new again. I was amazed and so impressed. Our couches came out perfect and our home smelled so wonderful when he was done. We will absolutely be repeat customers again and I will recommend you to anyone and everyone searching for cleaners. Thank you for having a business platform that helps the environment, keeps families and pets safe, and for having technicians who are educated, efficient, and good people. Keep up the great work!

Report a concern   June 23, 2021 — Rated 10 out of 10 by A.S. Zerorez Charlotte
What do you like about our products and services?

Fast!

Report a concern   June 22, 2021 — Rated 10 out of 10 by Andrea Carn Zerorez Charlotte
What do you like about our products and services?

So far it looks great and works fine

Report a concern   June 21, 2021 — Rated 10 out of 10 by D.A. Zerorez Charlotte
What do you like about our products and services?

Your technicians are always polite and do a thorough job.

Report a concern   June 20, 2021 — Rated 10 out of 10 by A.M. Zerorez Charlotte
What do you like about our products and services?

Great customer service. Carpets look and smell great! Job well done:)

Report a concern   June 20, 2021 — Rated 10 out of 10 by T.I. Zerorez Charlotte
What do you like about our products and services?

The cleaning came out great! Justin was amazing!

Report a concern   June 19, 2021 — Rated 10 out of 10 by A.P. Zerorez Charlotte
What do you like about our products and services?

Service was easy to schedule and the person who cleaned our carpet was polite, efficient, and quick. The service was exactly as described and carpets look great!

Report a concern   June 19, 2021 — Rated 10 out of 10 by P.L. Zerorez Charlotte
What do you like about our products and services?

Was very happy with the service and the young man who did the job . Very professional and let us know what he was going to do and what to expect. Thanks you , will definitely us again

Report a concern   June 19, 2021 — Rated 10 out of 10 by J.A. Zerorez Charlotte
What do you like about our products and services?

The technician was very thorough.

Report a concern   June 18, 2021 — Rated 10 out of 10 by Jennifer Angie Zerorez Charlotte
What do you like about our products and services?

Great service!

Report a concern   June 18, 2021 — Rated 10 out of 10 by R.M. Zerorez Charlotte
What do you like about our products and services?

The guys were Very knowledgeable about the company cleaning. Great customer service, efficient, and thorough.

Report a concern   June 17, 2021 — Rated 10 out of 10 by E.B. Zerorez Charlotte
What do you like about our products and services?

No residue

Report a concern   June 16, 2021 — Rated 10 out of 10 by J.R. Zerorez Charlotte
What do you like about our products and services?

Your service rep, Art was first class. I will request him to do all my cleaning projects.

Report a concern   June 16, 2021 — Rated 10 out of 10 by D.O. Zerorez Charlotte
What do you like about our products and services?

exceptional service and like the end results

Report a concern   June 15, 2021 — Rated 10 out of 10 by N.H. Zerorez Charlotte
What do you like about our products and services?

The tech was very friendly and took the time to ask questions to understand all of the details of the job. I was very pleased with his thoroughness and how quickly he completed the work.

Report a concern   June 13, 2021 — Rated 9 out of 10 by M.G. Zerorez Charlotte
What do you like about our products and services?

Timely service

Report a concern   June 13, 2021 — Rated 10 out of 10 by M.D. Zerorez Charlotte
What do you like about our products and services?

My carpet looks Awesome....

Report a concern   June 12, 2021 — Rated 10 out of 10 by D.W. Zerorez Charlotte
What do you like about our products and services?

Great service

Report a concern   June 12, 2021 — Rated 10 out of 10 by Rhonda Moore Zerorez Charlotte
What do you like about our products and services?

Great service and customer service was great. Everyone was pleasant from start to finish.

Report a concern   June 12, 2021 — Rated 10 out of 10 by J.H. Zerorez Charlotte
What do you like about our products and services?

Great results. Professional service.

Report a concern   June 10, 2021 — Rated 10 out of 10 by Kim Cino Zerorez Charlotte
What do you like about our products and services?

Excellent service from the receptionist to the technician. All of my experiences have been fantastic with Zerorez. I will continue to recommend them to my family and friends.

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.H. Zerorez Charlotte
What do you like about our products and services?

I like that they don’t use harsh chemicals to clean the carpet. They’re very polite when scheduling and when they arrive for the service.

Report a concern   June 9, 2021 — Rated 10 out of 10 by A.K. Zerorez Charlotte
What do you like about our products and services?

Excellent and timely service

Report a concern   June 8, 2021 — Rated 10 out of 10 by Shanele Whatley Zerorez Charlotte
What do you like about our products and services?

Art was very professional and polite. We have a pet that has been ill and Art went above and beyond to take care of those areas! His product knowledge was also fantastic and helped me to determine the right treatments, though he could have up-sold me on some options, he LISTENED to my needs and recommended treatments that were appropriate.


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