Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   July 9, 2021 — Rated 10 out of 10 by Michelle Sims Zerorez Charlotte
What do you like about our products and services?

Justin did a great job! My carpets are beautiful and my couch is spotless. He was on time, kind to my kiddo, and worked diligently until the job was done.

Report a concern   July 9, 2021 — Rated 10 out of 10 by Pat Gallagher Zerorez Charlotte
What do you like about our products and services?

Professional, cordial, thorough technicians;
easy appointment setup & confirmation; flexible service (two rooms to whole house); affordable pricing; effective removal of soiling, including black coffee & animal stains; very effective stain protection. In short: Zerorez misses nothing!

Report a concern   July 9, 2021 — Rated 10 out of 10 by E.F. Zerorez Charlotte
What do you like about our products and services?

Professional. No harsh chemicals.

Report a concern   July 9, 2021 — Rated 10 out of 10 by C.B. Zerorez Charlotte
What do you like about our products and services?

Excellent experience

Report a concern   July 9, 2021 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

I like that very much it look like brand new carpet the gentleman was professional and he asked about wearing mask which are really like since I'm a healthcare professional and he did his job He was pleasant he got in got out loved it great experience

Report a concern   July 9, 2021 — Rated 10 out of 10 by S.G. Zerorez Charlotte
What do you like about our products and services?

Excellent service.
Carpets look amazing!

Report a concern   July 8, 2021 — Rated 10 out of 10 by B.S. Zerorez Charlotte
What do you like about our products and services?

My 20 yr old carpet looks almost new.
My technician, Alon was personable, knowledgeable and thorough.
He was on time and it only took about 90 minutes.

Report a concern   July 8, 2021 — Rated 10 out of 10 by K.G. Zerorez Charlotte
What do you like about our products and services?

Good technician. Very attentive to details and efficient. On time.

Report a concern   July 8, 2021 — Rated 10 out of 10 by L.G. Zerorez Charlotte
What do you like about our products and services?

Fast, efficient, excellent customer service.

Report a concern   July 7, 2021 — Rated 10 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

The gentleman that provided our service was amazing. Highly recommend.

Report a concern   July 6, 2021 — Rated 10 out of 10 by M.M. Zerorez Charlotte
What do you like about our products and services?

The technician was very pleasant, helpful and knowledgeable. The product is quick drying and the finished job was very good. The order is fresh and clean (citrusy).

Report a concern   July 5, 2021 — Rated 10 out of 10 by T.G. Zerorez Charlotte
What do you like about our products and services?

Professional service with care given to my house. On time and knowledgeable cleaning.

Report a concern   July 4, 2021 — Rated 10 out of 10 by J.S. Zerorez Charlotte
What do you like about our products and services?

On time and professional worker

Report a concern   July 4, 2021 — Rated 10 out of 10 by Sandra Harris Zerorez Charlotte
What do you like about our products and services?

What I like about Zerorez is that they get the job done. I have 2 large dogs and they LIVE in the house. They're here more than we are. The deep cleaning and bio services are very effective. The odors are gone and not just covered up. The technicians are knowledge, and polite. They finish up quickly.

Report a concern   July 3, 2021 — Rated 9 out of 10 by Christopher Jerrell Zerorez Charlotte
What do you like about our products and services?

Very friendly and knowledgeable technician. His name was Jay. First time utilizing a carpet cleaning company and very excited that I chose Zerorez.

Report a concern   July 3, 2021 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

Quick and easy process. Tech was great!

Report a concern   July 2, 2021 — Rated 10 out of 10 by T.S. Zerorez Charlotte
What do you like about our products and services?

Very friendly and knowledgeable service ambassador that came to clean our carpets.
Reliable and timely service. I will recommend Zerorez.

Report a concern   June 30, 2021 — Rated 10 out of 10 by G.L.B. Zerorez Charlotte
What do you like about our products and services?

The tech was very professional yet friendly. He treated my home with care. He did an excellent job. The Carpet looks great!

Report a concern   June 29, 2021 — Rated 9 out of 10 by B.C. Zerorez Charlotte
What do you like about our products and services?

The technician was friendly and very knowledgeable

Report a concern   June 29, 2021 — Rated 10 out of 10 by T.F. Zerorez Charlotte
What do you like about our products and services?

Excellent service and very friendly

Report a concern   June 28, 2021 — Rated 10 out of 10 by T.P. Zerorez Charlotte
What do you like about our products and services?

Great representative from your company!

Report a concern   June 27, 2021 — Rated 10 out of 10 by Jennifer Rowan Zerorez Charlotte
What do you like about our products and services?

Alton was punctual, pleasant and professional. We really only had one area in great need of spot cleaning some stains, and he worked with us to figure out what other services would get us to the minimum service amount in the most cost effective way. He also answered some questions we had about general carpet and stain care.

Report a concern   June 27, 2021 — Rated 10 out of 10 by R.M. Zerorez Charlotte
What do you like about our products and services?

I did not feel it smell a chemical residue.

Report a concern   June 27, 2021 — Rated 10 out of 10 by L.F. Zerorez Charlotte
What do you like about our products and services?

Staff was professional, on time, courteous and flexible with unexpected need to change appointment (due to power outage). Technician explained everything before getting started, and made sure I was happy before he left. He encouraged a return call to Zerorez if any stains recurred or if there were any problems or questions.

Report a concern   June 26, 2021 — Rated 9 out of 10 by A.J. Zerorez Charlotte
What do you like about our products and services?

Fast and friendly. Carpet looks good and feels much better.

Report a concern   June 25, 2021 — Rated 10 out of 10 by Deloris Long Zerorez Charlotte
What do you like about our products and services?

They came to me to clean an area rug in my garage.

Report a concern   June 25, 2021 — Rated 10 out of 10 by J.H. Zerorez Charlotte
What do you like about our products and services?

Always great service

Report a concern   June 24, 2021 — Rated 10 out of 10 by Aaron Reynolds Zerorez Charlotte
What do you like about our products and services?

Really good service. Got out some stains, but not all. (I have what I think is 20 yr old carpet so I wasn't expecting a miracle). I should get another few years out of the carpet that was done at about 1/10th the price of replacement.
The only peculiar thing was the rug pricing. A bedroom costs half as much as an average rug. I'd rather just take that money and buy a new rug.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Amy McCarter Zerorez Charlotte
What do you like about our products and services?

I wish desperately I could remember the name of our technician that came out b/c he was awesome! Friendly, courteous, and knowledgeable. I had heard advertisements for your business for years on the Matt & Ramona radio show. I love that for once an advertisement was true to its word. Your business is top-notch!! From the ease of scheduling online (as a full-time working mom of 2, it's all about convenience in my life) to the prompt and efficient service we received. I was also so taken by how quiet your machines are! I expected to have my AirPods in to drown out the noise while I worked, but it was hardly noticeable. We appreciated the tarp that was put up around our door while it had to remain open to mitigate bugs from getting in and A/C from getting out. Our carpet is honestly junk (builder grade we intend to upgrade one day), but when your tech was done, he got out 95% of the stains, lessened the one he couldn't get out, and the carpet actually FELT brand new again. I was amazed and so impressed. Our couches came out perfect and our home smelled so wonderful when he was done. We will absolutely be repeat customers again and I will recommend you to anyone and everyone searching for cleaners. Thank you for having a business platform that helps the environment, keeps families and pets safe, and for having technicians who are educated, efficient, and good people. Keep up the great work!

Report a concern   June 23, 2021 — Rated 10 out of 10 by A.S. Zerorez Charlotte
What do you like about our products and services?

Fast!


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