Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by Bob Collier Zerorez Charlotte
What do you like about our products and services?

all was. good

Report a concern   May 4, 2026 — Rated 10 out of 10 by N.K. Zerorez Charlotte
What do you like about our products and services?

It was quick, thorough, and the customer service was excellent!

Report a concern   May 3, 2026 — Rated 9 out of 10 by J.P. Zerorez Charlotte
What do you like about our products and services?

Technicians were very knowledgeable, and supplied great customer service. Would definitely use the service again

Report a concern   May 2, 2026 — Rated 10 out of 10 by T.D. Zerorez Charlotte
What do you like about our products and services?

Carpet cleaning and the technicians!

Report a concern   May 2, 2026 — Rated 10 out of 10 by Jim Dedmon Zerorez Charlotte
What do you like about our products and services?

Have used this company for years (around 20) and have been pleased with the results. Carpet always feels clean to the touch.

Report a concern   May 2, 2026 — Rated 10 out of 10 by L.S. Zerorez Charlotte
What do you like about our products and services?

The employees that come to do the cleaning are always nice respectful and work to take care of our needs and with a smile. Zerorez has always done a great job for us carpet cleaning! Thanks!

Report a concern   May 2, 2026 — Rated 10 out of 10 by Delores Stanley Zerorez Charlotte
What do you like about our products and services?

Zerorex was prompt, efficient, friendly, professional and did an outstanding job for my carpet! Thanks so much for a job well done! I would recommend this company to anyone that needs their carpet cleaned.

Report a concern   May 1, 2026 — Rated 10 out of 10 by Kay McDuffee Zerorez Charlotte
What do you like about our products and services?

Cam, my technician, was very professional, on time and took the time to clearly explain everything. The results were great. I will definitely use Zerorez again!

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.L. Zerorez Charlotte
What do you like about our products and services?

Your process leaves the carpet feeling clean and soft.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Donna Campau Zerorez Charlotte
What do you like about our products and services?

Results were unexpected

Report a concern   April 30, 2026 — Rated 10 out of 10 by B.I. Zerorez Charlotte
What do you like about our products and services?

Professional courteous cleaner, bright clean carpets

Report a concern   April 29, 2026 — Rated 10 out of 10 by Nicole Bargerstock Zerorez Charlotte
What do you like about our products and services?

The staff is always excellent!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jane Jonkhoff Zerorez Charlotte
What do you like about our products and services?

I love that there is no residue from the cleaning. The carpet feels like brand new when walking barefoot. The cleaning folks are informative, professional, and polite. They arrived on time, and had our carpets looking like new in just over an hour. I used Zerorez when we lived in California and was happy to see that they were also available here in Hickory!
Technician Des was outstanding for his professional service!

Report a concern   April 25, 2026 — Rated 10 out of 10 by Michael DeMeritt Zerorez Charlotte
What do you like about our products and services?

Surprisingly effective in removing stains from 3 small children, friends, and cousins! And we especially appreciate that no harmful chemicals are used and no residue.

Report a concern   April 24, 2026 — Rated 10 out of 10 by C.O. Zerorez Charlotte
What do you like about our products and services?

Service, level of trust and professionalism are why we choose you. Thank you.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.H. Zerorez Charlotte
What do you like about our products and services?

Very good service tech

Report a concern   April 22, 2026 — Rated 10 out of 10 by Melanie Bogdan Zerorez Charlotte
What do you like about our products and services?

Ryker was timely and informative of my options outside of what I had ordered as well as the procedure I ended up going went with. I will definitely be using Zerorez services in the future.

Report a concern   April 21, 2026 — Rated 10 out of 10 by S.D. Zerorez Charlotte
What do you like about our products and services?

Des was awesome! Called ahead, evaluated, treated and was in and out in under an hour. Carpets looked great and I could not have asked for more out a service I scheduled the night before online and figured would not really happen, I called office at 8am to check on my appointment and David said it would all be fine, as Des was calling to confirm. Great customer service and technician service. I have used Zerorez for years as I am a radio family member of Kiss 95.1 and Maney and LauRen make my mornings complete. Products work well and always have trustworthy technicians servicing the home. I won't use anyone else to clean my carpets!

Report a concern   April 21, 2026 — Rated 10 out of 10 by P.S. Zerorez Charlotte
What do you like about our products and services?

The tech that came out was great.

Report a concern   April 19, 2026 — Rated 10 out of 10 by D.W. Zerorez Charlotte
What do you like about our products and services?

The service was quick and safe for pets.

Report a concern   April 18, 2026 — Rated 10 out of 10 by L.M. Zerorez Charlotte
What do you like about our products and services?

can clean carpets and upholstery; also cleaned outdoor cushions while at the appointment

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.W. Zerorez Charlotte
What do you like about our products and services?

Very happy with the service and the variety looks great. The technician was very pleasant and provided some really details to maintain the carpet.

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.O. Zerorez Charlotte
What do you like about our products and services?

Professional team that provides excellent service. Highly recommend.

Report a concern   April 14, 2026 — Rated 10 out of 10 by C.C. Zerorez Charlotte
What do you like about our products and services?

Ryker did a fantastic job cleaning the carpets at my home! He explained exactly what would be done & provided recommendations for the future. Definitely would use Zerorez again!

Report a concern   April 14, 2026 — Rated 10 out of 10 by K.G. Zerorez Charlotte
What do you like about our products and services?

The technician was very knowledgeable and thorough. He did a wonderful job!!

Report a concern   April 13, 2026 — Rated 10 out of 10 by Valerie Seitz Zerorez Charlotte
What do you like about our products and services?

Employees are very nice, and efficient at there job. All work was done quickly and with extreme care and great results. We will definitely use them again when we need our carpets cleaned again

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.D. Zerorez Charlotte
What do you like about our products and services?

Worked great, solved all issues

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.D. Zerorez Charlotte
What do you like about our products and services?

Great staff, timely , professional

Report a concern   April 11, 2026 — Rated 9 out of 10 by Diane Maxwell Zerorez Charlotte
What do you like about our products and services?

The carpet cleaning tech was excellent and my carpet looks terrific. This is my first time having zerorez, and my carpet looks appreciably better than another well known, local company I have had twice in the past. Here are my only complaints, my carpeted stairs were left sopping wet and took a full 48 hours to dry with fans blasting on every level. Secondly, contrary to the advertising on WBT, my carpet WAS crunchy when it was dry. My friend, (who recommended zerorez to me), suggested this “crunchiness” may be the result of previous cleaning companies which didn’t get all of the soap out and it’s going to take a couple of zerorez visits to get it all out. ‘Dunno,…but that’s why I didn’t rate the service a “10.”

Report a concern   April 9, 2026 — Rated 10 out of 10 by V.W.D. Zerorez Charlotte
What do you like about our products and services?

My carpet looked and felt good. There wasn't a harsh chemical smell.


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