Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   January 30, 2023 — Rated 10 out of 10 by M.G. Zerorez Charlotte
What do you like about our products and services?

Great job

Report a concern   January 29, 2023 — Rated 9 out of 10 by K.D. Zerorez Charlotte
What do you like about our products and services?

Justin was very knowledgeable and did a great job!

Report a concern   January 29, 2023 — Rated 10 out of 10 by M.H. Zerorez Charlotte
What do you like about our products and services?

Beautiful job by Jason.

Report a concern   January 28, 2023 — Rated 10 out of 10 by Kim Cino Zerorez Charlotte
What do you like about our products and services?

From start to finish Zerorez is the absolute BEST! I thought for sure this was going to be the year I would have to rip my carpets out because of some stains from my dog, but nope! Thanks to Zerorez they practically look new again! Thanks for doing such a great job! Justin, I will be requesting you again for sure!

Report a concern   January 28, 2023 — Rated 10 out of 10 by K.A.M. Zerorez Charlotte
What do you like about our products and services?

Carpet looks and feels great--probably the best since we bought the house!

Report a concern   January 27, 2023 — Rated 10 out of 10 by R.M.B. Zerorez Charlotte
What do you like about our products and services?

Your technician and your product done a fantastic job. Thank you for your services.

Report a concern   January 26, 2023 — Rated 10 out of 10 by June Hyland Zerorez Charlotte
What do you like about our products and services?

Ease of making reservation.
Friendly and professional demeanor of staff.
Timely contact throughout.
And of course, great job of cleaning carpet and rug!

Report a concern   January 25, 2023 — Rated 10 out of 10 by K.H. Zerorez Charlotte
What do you like about our products and services?

You do a great job cleaning my carpets.

Report a concern   January 23, 2023 — Rated 10 out of 10 by Erica Smith Zerorez Charlotte
What do you like about our products and services?

Our tech called before coming to let us know ETA. He was on-time. Walked through the house with us (as this was our first time) to show him some areas of concern. He got started right away, gave us a cleaning time frame and was done within that time. Carpets looked and smelled great! Took the time to go over post cleaning care, dry time etc. Our carpet looks new again, especially in the high traffic areas. All of our stains (except for 1- which does look better which he was up front about the possibility of not completely getting out) are gone! Love the science behind their cleaning as well as safety for my pets. It was cost effective for us as well! Highly recommend!

Report a concern   January 22, 2023 — Rated 10 out of 10 by B.F. Zerorez Charlotte
What do you like about our products and services?

The rugs are 21 years old and never been professionally cleaned the Tech did a great job came out better than I thought it would

Report a concern   January 22, 2023 — Rated 10 out of 10 by Jennifer Mentas Zerorez Charlotte
What do you like about our products and services?

Great customer service. Very responsive and that is rare in this day and age.

Report a concern   January 20, 2023 — Rated 10 out of 10 by A.G. Zerorez Charlotte
What do you like about our products and services?

Jacob went above and beyond, set honest expectations and worked hard to exceed them

Report a concern   January 19, 2023 — Rated 10 out of 10 by M.H. Zerorez Charlotte
What do you like about our products and services?

Arrived on time after courtesy call and did a great job

Report a concern   January 19, 2023 — Rated 10 out of 10 by E.F. Zerorez Charlotte
What do you like about our products and services?

From the person whogave me the estimate and made the appointment to the service tech, excellent customer service.

Report a concern   January 19, 2023 — Rated 10 out of 10 by N.S. Zerorez Charlotte
What do you like about our products and services?

Trey called ahead, arrived when he said he would and listened carefully to my carpet stain concerns.
As I reviewed the Zerorez process as he was finishing up, I realized that the rotating power brush process had not been used. Given the length of time since I had cleaned my carpets and due to staining, I really wanted this part of the process. Trey agreed to my request and went back to the office to get that machine and went over the areas needing extra attention. This really helped in quite a few of the problem areas. I regret I did not have cash to tip Trey!

Report a concern   January 18, 2023 — Rated 10 out of 10 by M.Q. Zerorez Charlotte
What do you like about our products and services?

On time and performed a great carpet cleaning job.

Report a concern   January 17, 2023 — Rated 9 out of 10 by A.J. Zerorez Charlotte
What do you like about our products and services?

Anthony was great! Explained the services and allowed for questions!

Report a concern   January 17, 2023 — Rated 10 out of 10 by E.R. Zerorez Charlotte
What do you like about our products and services?

Very professional and done a great job.my carpets look great

Report a concern   January 17, 2023 — Rated 10 out of 10 by Danielle Richardson Zerorez Charlotte
What do you like about our products and services?

Excellent

Report a concern   January 15, 2023 — Rated 10 out of 10 by K.Z. Zerorez Charlotte
What do you like about our products and services?

Good serve. Knowledgeable. On time.

Report a concern   January 14, 2023 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

On time. Hard worker stains all came out. All around good experience

Report a concern   January 14, 2023 — Rated 10 out of 10 by Bethany Ollis Zerorez Charlotte
What do you like about our products and services?

The technician let me know when he was close, he was personable, professional, and did a great job! I also like that chemicals are not used.

Report a concern   January 14, 2023 — Rated 10 out of 10 by E.B. Zerorez Charlotte
What do you like about our products and services?

The customer service was excellent and the cleaning was very quick and well done

Report a concern   January 14, 2023 — Rated 10 out of 10 by J.J. Zerorez Charlotte
What do you like about our products and services?

Service was quick and thorough

Report a concern   January 13, 2023 — Rated 10 out of 10 by B.B. Zerorez Charlotte
What do you like about our products and services?

Fast clean efficient service

Report a concern   January 13, 2023 — Rated 10 out of 10 by Stephen Nance Zerorez Charlotte
What do you like about our products and services?

Great service and they got in and out. One stain still is visible but other than that, it was great.

Report a concern   January 13, 2023 — Rated 10 out of 10 by C.M. Zerorez Charlotte
What do you like about our products and services?

Honest, reliable friendly help, gave excellent care to treat areas of concern in our home. Thank you for the wonderful service.

Report a concern   January 13, 2023 — Rated 10 out of 10 by R.S. Zerorez Charlotte
What do you like about our products and services?

Always great service from zerorez.

Report a concern   January 12, 2023 — Rated 10 out of 10 by J.J. Zerorez Charlotte
What do you like about our products and services?

Everything!

Report a concern   January 11, 2023 — Rated 10 out of 10 by Nicholas Jones Zerorez Charlotte
What do you like about our products and services?

Service and Rep was SUPERB!!


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