- Phone: 704-509-4488
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Client Testimonials
Professional and courteous
Dependable and does a great job.
Dependable and does a great job.
carpets cleaned without hard chemicals
Your Technician was on time, friendly, courteous and attentive to his job. He accomplished the work as requested and we were very happy with the finished work.
I loved the gentleman that came out to clean our carpets. I thought I needed to get rid of my carpets. But after he came and cleaned, I realized our carpets are still in great shape. He did a fabulous job!! Give that man a raise.
They are always fast, friendly and fair priced! Always great service!
Carpets looked and smelled great!
Bottom line! Carpets look great! Good communication about block of time to reserve and
when technician was on his way. Also, explained before what product options I had and
what each was for. Upon finishing, I got to examine the job done before payment. Only
hitch was that I had actually received two different coupon offers at different times. One
included the same as the first, but added an additiional discount. There was a little back
and forth (as the fine print states I can't use more than one special.) I had to argue for the
bigger package, as I didn't have that one when I made my appointment. Ultimately, I was
able to use it! Thanks for a job well done!
Technician was awesome. Very professional, very polite and respectful of my time.
So far my experience with Zerorez has been very positive. Great experiencing with the quotation and scheduling personnel. Then an impressive experience with the field staff doing the work at our home.
Technician was great. Super friendly. Did a great job and was very efficient. Really happy with results!
Very kind and thorough staff.
My carpets have been given new life thanks to you and to Jackson who made that happen!
We appreciated the technician’s attention to detail and hard work.
Always a great job with very responsive service people.
No fragrance or chemical smell when cleaning carpet. Representative was on time, friendly and professional.
Easy to book, very polite, did a good job
Very good carpet cleaning process; very good employees!
The guy that came out was very friendly and did a great job
Excellent job cleaning my carpets and tile! Highly recommend!
The service man was knowledgeable and polite. The cleaning was done on time and efficiently. The carpets in all three rooms look great.
The techs worked extra hard as they cleaned the rugs.
Very professional , Great job! Thank you! I have given your companies info to two neighbors.
Tray was great!
Zerorez is the only carpet cleaning service we've used for years. When we leave a messaged requesting service, Zerorez responds early on the following business day to set up the appointment.
The sales person who answers the phone determines the service(s) needed and researches the best price, including any current discounts available.
On the day arranged, a technician calls about half an hour before the service to report the exact time of arrival. Without exception, the technicians are professional, prompt, cordial, and great communicators, and it's clear that the office has relayed the customer's request in detail. On arrival, the technician examines the carpet to be cleaned so as to ascertain the degree of soil and identify the types of stains that require special treatment.
I need "emergency" cleaning service due to my dog's illness on 01/31/2023. Zerorez was able to schedule the cleaning for the very next day.
The work is accomplished well and without delay. ITS FAST! There is no odor to the cleaning solutions used, and the carpet is TOTALLY clean and soft to the touch. (It's amazing, the stains that they deal with, seemingly effortlessly!)
Zerorez carpet (and furniture) cleaning is worth every penny.
Very punctual and polite. The technician did a great job. Looks fantastic.
No residue
I love that it is clean without any chemical smells.
The experience overall has been 10 out of 10. Will totally come back to do business with you guys. Thank you for the amazing experience.

Heads up call provided prior to arrival
Arrived inside estimated appointment window
Tech wore shoe covers
Appointment was quick
After Care instructions were simple
Payment process was easy
Tech was very nice